Pharmacy Technician Customer Service
Resume:
Priscilla Gonzalez
Oxnard, CA *****
***********@*****.***
Professional Summary
My name is Priscilla Gonzalez and I worked in medical field as a pharmacy tech for over 20 years. I need a change. I’m a fast learner and love to learn new things. I am an excellent typist. 110wpm, also 10 key by touch and willing to adapt to new environments. I am no longer doing pharmacy because I travel with my spouse and we don’t stay on one area for more than 6 months so remote will be the way to go Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Albertsons
July 2010 to Present
As a pharmacy technician I do anything that is needed to assist my pharmacists. I speak with drs and insurances to get the correct medication at prices for our customers. I also interact with all customers to help their needs. I work the register and do anything tht is needed to be done. Customer service is number 1
Pharmacy Technician
RX PHARMACY-Kennewick, WA
June 2019 to June 2024
I inputted prescriptions, filled prescriptions. Billed insurance. Spoke with doctors and nurses regarding patients health needs. Assisted pharmacist on daily duties. I also ran a program called dispill where I bubble packed medications for elderly folks that lived in facilities. Also conducted lots of prior authorizations.
Pharmacy Technician
Shopko-Kennewick, WA
June 2018 to June 2019
I do what needs be to help pharmacy run well. Basic technician duties and well above. I assisted pharmacist and other technicians in any aspect of pharmacy to get the job done. Pharmacy Technician
Walmart
June 2009 to June 2010
As a pharmacy technician I have learned that we must have compassion. Every one of us has struggled. Especially if one is feeling Ill. We must have patience with our customers Pharmacy Technician
ShopKo-Kennewick, WA
May 2005 to June 2009
Pharmacy Technician
Bimart
March 1996 to May 2005
Education
High school diploma or GED
12
Diploma
Clear Creek High School
Medical terminology
Pharr vocational
Skills
• Zoom
• Merchandising
• Achieving HIPAA compliance
• Multi-line phone systems
• Insurance verification
• Typing (10+ years)
• Microsoft Outlook (5 years)
• Microsoft Office (10+ years)
• Phone communication
• Attention to detail
• Medical terminology
• Medicare
• Processing cash transactions
• Clinic
• Pharmacy Technician Experience
• HIPAA
• Phone etiquette (10+ years)
• Microsoft Word
• Writing skills
• Spanish (10+ years)
• Phone triage
• Front desk
• DocuSign
• Math
• Multitasking
• Health information management
• Cleaning
• Customer service (10+ years)
• Data entry (10+ years)
• Insurance prior authorization
• Communication skills
• Bilingual
• Customer support
• Cash Handling
• Record keeping
• Organizational skills
• Driving
• Leadership
• Phone answering
• Maintaining patient confidentiality
• Experience with children
• Computer literacy
• Retail sales (10+ years)
• Customer communication
• Computer operation
• English
• Basic math
• Patient care
• Cash register (10+ years)
• Computer skills
Languages
• Spanish - Fluent
Certifications and Licenses
Pharmacy Technician
January 2002 to August 2024
I have been a technician since 2002 and before that did assistant work for a year. I enjoy pharmacy alot. Working to help people makes me happy
Driver's License
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