Field Sales Engineer

Scott Collard

Fort Lauderdale, FL • 207-***-**** • **********@***.*** • http://www.linkedin.com/pub/scott-collard/0/337/263 EXECUTIVE PROFILE

Accomplished Senior Technology and Management Professional with over 25 years of industry experience across multiple technology platforms. Special emphasis in designing outsourced web hosting solutions to include servers, security, storage, applications, database, connectivity, and backups. A leader with over 7 years of managing and growing technical teams of up to 9 direct reports supporting all of North America. A consistent results-driven leader with a keen understanding of critical business and technical drivers and a creative intuitive strategist, who quickly reads situations, identifies issues and marshals resources to implement solutions.

AREAS OF EXPERTISE AND COMPETENCIES

• Strong leadership skills in project management, strategic planning, customer relations and team building.

• A subject matter expert, trusted advisor, and a highly respected technical partner and collaborator.

• Developed strategic and tactical plans from the technical side marrying with the objectives and goals of the sales team.

• Committed to and driven toward internal and external client deliverables.

• A seasoned navigator through the technical and sales cycles.

• Fortune 500 experience and success across multiple industry verticals to include Financial, Education, Healthcare and Government (Federal and State).

• Storage: Nimble, Dell, Compellent, 3Par, EMC, and HP.

• Servers: HP, IBM, Cisco UCS, Dell and Sun.

• Routers / Switches: Cisco

• Software: Veeam, VMWare, Windows OS, Oracle, SQL (from a component of a solution perspective, not a SME)

• Cloud Computing: IaaS, SasS, PaaS

PROFESSIONAL EXPERIENCE

HPE/Zerto Channel SE East Coast

April 2023 to March 2025

Provide Pre-Sales technical support to Zerto Channel Managers on the entire East Coast.

• Partner enablement: building relationships and knowledge transfer for the AE’s and SE’s.

• Attend and drive partner meetings to understand business and technical requirements.

• Responsible for gathering partner business needs, system and Zerto requirements for designing enterprise class Business Continuity, Data Mobility and Ransomware solutions.

• Responsible for covering regional partners from Maine to the Caribbean Islands. HPE/Nimble Storage

Senior Sales Engineer

Aug 2015 to April 2023

Provide pre-sales technical support to Nimble Storage Sales Reps and customers covering all of the company’s family of products.

• Partner enablement: building relationships and knowledge transfer.

• Attend and drive client meetings to understand business and technical requirements.

• Responsible for gathering client business, system and storage requirements for designing enterprise class storage solutions.

• Responsible for covering regional partners, SLED/Enterprise clients, and commercial clients and prospects.

• Present both high level and deep dive presentations at partner, client, prospects, and marketing events.

• Responsible for client SAN assessments on-site/remotely and crafting reports based on the results.

• Define and run technical workshops for partners and clients.

• Perform live demonstrations of Nimble Storage and InfoSight for partners, clients and at events. CenturyLink (Savvis)

Senior Technical Sales Engineer

Feb 2014 to Aug 2015

Provide consultative solution expertise to CenturyLink customers in the field. Focusing on delivering solutions that meet/exceed the IT and Business requirements of CenturyLink customers which often times are highly complex enterprise solutions.

• Managed ~90 client account relationships totaling $3M in monthly revenue.

• Attended client meetings to determine and define complex hosting needs and discuss strategy options.

• Responsible for gathering client business, system, and software requirements for design enterprise solutions.

• Attend and present at internal and external kick-off meetings in support of post-sales architecture reviews.

• Respond to client requests for architecture reviews, status and upgrade possibilities.

• Designed curriculum and held Business Continuity and Disaster Recovery workshops in support of customer growth and expansion solutions.

• Designed architectures to provide a custom or complex e-business solution for clients to include web hosting, load balancing, security technology, and clustering and application software. Dell Inc.

Storage Sales Specialist III

April 2011 to 2014

Provide consultative solution expertise to Dell Channel partners and clients in the field. Focusing on delivering solutions that meet/exceed the IT and Business requirements of Dell’s customers, which often times are highly complex enterprise solutions.

• Manage partner relationships, building trust and knowledge transfer.

• Attend and drive client meetings to understand business and technical requirements.

• Responsible for gathering client business, system and storage requirements for designing enterprise class storage solutions.

• Responsible for covering Boston and all of Vermont at all Dell or Partner funded client events.

• Present both high level and deep dive presentations at large marketing events.

• Responsible for client SAN assessments on-site and crafting reports based on the results.

• Define and run day workshops for partners and clients.

• Perform live demonstrations of Dell Storage platforms for partners, clients and at events. CSC Corporation

Team Lead / Senior Technical Sales Engineer

May 2003 to 2011

Manage a team of 9 pre and post sales engineers providing senior level pre-sales engineering support to CSC’s Global Account Managers and Business Development Executives nationwide.

• Managed 20 client account relationships totaling $1M in monthly revenue.

• Attended client meetings to determine and define complex hosting needs and discuss strategy options.

• Responsible for gathering client business, system, and software requirements for design enterprise solutions.

• Attend and present at internal and external kick-off meetings in support of post-sales architecture reviews.

• Respond to client requests for architecture reviews, status and upgrade possibilities.

• Designed curriculum and held Business Continuity and Disaster Recovery workshops for SEs in support of customer growth and expansion solutions.

• Designed architectures to provide a custom or complex e-business solution for clients to include web hosting, load balancing, security technology, and clustering and application software.

• Key Win: $9M Total Contract Value over 5 years / Data Center Outsourcing.

• Largest RFP: $142M Total Contract Value over 5 years / SAP Outsourcing.

• Twice awarded Technical Sales Engineer of the year/ Earned Presidents Club status 3 times. Level3 (Acquired by CSC in 2003)

Senior Internet Systems Engineer/Hosting Specialist Sept 2002 to May 2003

Provided nationwide senior level pre-sales engineering and business support for the Business Development Managers.

• Upon acquisition, the position developed into a management and leadership role in support of pre/post-sales engineers. Similar in duties as above.

Genuity (Acquired by Level3 in 2002)

Principal eServices Consultant

January 2001 to September 2002

Provided principal level support to help identify, develop and deliver eService engagements globally.

• Qualified all global eServices opportunities.

• Collaborated and coordinated closely with the delivery organization ensuring timeliness and accuracy.

• Met with customers to develop and deliver Statements of Work & Service Quotations.

• Participated and facilitated the internal Business Continuity/Disaster Recovery Workshops and Strategy sessions.

• Provided forecasting of eServices dollars and the sources needed to complete projects.

• Recognized as a subject matter expert in enterprise solution design across all of Genuity’s services (Globally).

• Recognized and received “Sales Achievement Award”, 2002.

• Developed and produced an online training video on consultative selling for internal team members. GTE Internetworking (Acquired by Genuity in ’01),

Electronic Business Consultant/Senior Internet Systems Engineer February 1999 to January 2001

Provided senior level pre-sales engineering support for the nationwide team of Electronic Business Consultants

• Part of the client facing team responsible for attending high-level customer meetings to determine complex hosting needs and short/long term strategy options.

• Designed and built enterprise solutions for client’s complex web hosting needs by gathering all requirements.

• Designed new architectures to provide a custom or complex e-business solution for clients including Web hosting, load balancing, security technology, clustering and application software.

• Built curriculum and trained new ISEs in product review and procedures.

• Conducted and led various technical presentations for the regions sales organization, including all new hires during their 2-week training course.

OneSource Information Services

Online Systems Administrator/Senior Network Engineer January 1995 to February 1999

Responsible for supporting all Corporate IT services and providing senior level technical support for the Web site operations.

• Designed, implemented and maintained the 100 MB network.

• Team member and coordinator for all detailed projects pertaining to Corporate Services.

• Designed, implemented and managed dedicated client T1 Connections.

• Responsible for troubleshooting the Production site to include: Servers, LAN, Applications, OS and Hardware.

• Managed installation, implementation and monitoring of all corporate Telco connections (T1s, Frame Relay).

• Managed and administered multiple NT domains: DHCP, DNS, WINS, RAS, user accounts.

• Managed and led a team of 3 PC Technicians.

• Defined, wrote and implemented company IT standards and provided detailed documentation. EDUCATION

New Hampshire Technical Institute (Concord, NH), Associates, Electronic Engineering Technology Wentworth Institute of Technology (Boston, MA), Bachelor of Science, Project Management, Graduated Magna cum Laude University of Phoenix – Masters of Business Administration Scott Collard

Pompano, FL • 207-***-**** • **********@***.*** • http://www.linkedin.com/pub/scott-collard/0/337/263

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