Gamuchirai Yollandah Manyuchi
*************@*****.*** 077-***-**** / 071-***-****
Objective
To secure a position where I can apply my strong communication, organizational, and front-office skills to ensure smooth daily operations and excellent client service.
Professional Summary
Reliable and detail-oriented professional with a Diploma in Tourism Management and proven skills in customer service, clerical work, and front desk operations. Adept at multitasking, managing schedules, and creating a welcoming environment for clients and colleagues.
Education
Diploma in Tourism Management — Trust Academy (Graduated December 2023)
Relevant Skills
• Front Office & Reception Management
• Customer Service & Client Relations
• Administrative & Clerical Tasks
• Diary & Calendar Management
• Microsoft Office (Word, Excel, PowerPoint)
• Excellent Verbal & Written Communication
• Time Management & Multitasking
• Problem-Solving & Teamwork
Experience
VIP Usher — Mukuvisi Woodlands (Nov 2022)
• Greeted and managed VIP guests from arrival to departure.
• Ensured seamless event experience and resolved issues efficiently.
• Provided professional assistance and maintained a positive guest environment.
Certifications
• CTH Level 4 Diploma in Tourism Management (Pass)
• CTH Level 3 Foundation Diploma in Tourism and Hospitality (Merit)
• Essentials of Human Resources and Business Computing in Tourism and Hospitality
References
Mr N Chitunhu – Head of Business Department, Trust Academy
Mr. Mukarwi – Lecturer, Trust Academy
Mr. Chilomo – Lecturer, Trust Academy