Data Entry Customer Service
Resume:
Julia Davis
**** ********** ****** ***. ***
Hollywood FL, 33023
*****.***********@*****.***
Summary
Bilingual English/Creole office professional with excellent organizational and multi-tasking skills. Prepared with the educational knowledge to move forward into a new career and the drive to help your company achieve its’ goals. Interested in a position with a growth-oriented company that offers challenging responsibilities and the potential for advancement.
Skills:
Computer Administrative Medical
Microsoft Word Critical Thinking Medical Terminology
Microsoft PowerPoint Data Entry Medical Billing
Microsoft Excel Customer Service Medical Coding
Microsoft Outlook Phone Etiquette Health Insurance Processing
Medisoft File & Record Medical Transcription
Work Experience:
Spirit Airlines 2014-Present Miramar, FL
Aircraft Records Analyst
Audit aircraft records for completeness upon receipt
Convert records to digital format and retain all dirty fingerprint historical records of airframe, components, engines and APUs in accordance with company and federal regulations.
Provide supporting document to internal and/or external departments regarding record requests.
Palm Bay Condominiums 2013-2014 Miami, FL
Front Desk/ Safety Agent
Greet guest, answer all incoming calls
Monitor entrance of visitors to maintain security of the building
Call police or fire rescue in case of emergency
Patrol premises, answer alarms and investigate disturbances
Clean lobby area, clean parking lot area
Maintain a clean and organized work environment
SNI Companies 2013-2014 Hollywood, FL
Data Entry Clerk
Enter client’s information into the computer
Process mail and send out packages via ups
Correct information into the system that was incorrect
Receptionist
Answer phones, take messages, direct calls to the right extension
Check mail, distribute mail from FedEx or USPS
Greet visitors, answer guest questions
Fagmilia Pizzeria 2011-2013 Miami, FL
Customer Service/ Cashier
Receive payments by cash, check, credit, vouchers or automatic debits
Issue receipts, refunds, credits or change due to customers’ needs
Assist customers by providing information and resolving their complaints
Answer customer questions and provide information on procedures and policies
Red Roof Inn 2009-2010 Miami, FL
Front Desk Clerk
Answer telephones, take messages, route calls, provide information about hotel
Receive, Confirm, Cancel and Rebook request for room reservations
Tony Roma’s 2008-2009 Miami Lakes, FL
Server/ Waitress
Greet patrons entering establishment, seat them at desired location, explain specials and take orders
Check with customers to ensure that they are enjoying their meals and take action to correct problems
Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required
Clean tables or counters after patrons have finished dining
DSW Shoe Warehouse 2006-2008 Miami, FL
Customer Service/ Cashier
Receive payments by cash, check, credit, vouchers or automatic debits
Issue receipts, refunds, credits or change due to customers’ needs
Assist customers by providing information and resolving their complaints
Answer customer questions and provide information on procedures and policies
Education:
Sullivan & Cogliano Training Centers Miami, FL
Medical Office Assistant Certification
North Miami Senior High School Miami, FL
High School Diploma
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