IEISHA WILIAMS
Akron, Ohio ***** 330-***-**** *************@*****.***
Professional Summary:
Experienced data entry and office management professional with over 14 years of proven accuracy, high typing speed, and strong organizational skills, seeking a remote Data Entry Clerk role to ensure timely, confidential, and error-free data maintenance for Soft Prodigy System Solutions.
Education:
University of Akron, Akron, Ohio — Criminal Justice/Applied Business, 09/2006
Academy of Court Reporting, Akron, Ohio — Paralegal/Office Management, 10/2002
Experience:
WELDER, Thybar Corporation, Akron, OH — 07/2021 to Current
- Maintained organized, safe work environment and documented equipment maintenance and part counts with accurate data entry to support inventory systems and operational records, ensuring data integrity.
- Inspected welds and recorded critical measurements into shop tracking systems with attention to detail and accuracy, identifying and correcting measurement discrepancies.
- Operated hoists, cranes, and power tools and logged operational activities and part replacements into maintenance logs on time to support timely completion of daily data tasks.
DATA ENTRY CLERK / PARALEGAL, Meeker and Associates, Akron, OH — 08/2018 to 02/2022
- Accurately input and updated sensitive client and case data across company databases, maintaining confidentiality and complying with data protection practices.
- Reviewed source documents for accuracy and completeness and performed regular audits and reconciliations to identify and correct data entry errors, improving overall data quality.
- Managed electronic filing systems and organized records in Microsoft Office and database management systems to improve accessibility and support timely completion of weekly data tasks.
- Implemented and taught best practices for efficient data entry during staff training, improving typing accuracy and productivity.
OFFICE MANAGER, Associated Answering Service, Akron, OH — 08/2006 to 05/2020
- Resolved over 100 daily customer inquiries while accurately recording call details and data into internal systems, demonstrating strong typing speed and data entry accuracy.
- Trained new team members on data entry procedures, confidentiality standards, and time management techniques to promote consistent, error-free data maintenance.
- Maintained confidentiality and integrity of sensitive information and ensured compliance with company record-keeping policies, safeguarding client data.
- Organized, categorized, and entered large volumes of data into databases and spreadsheets using Microsoft Excel, ensuring timely completion of daily and weekly data tasks.
Skills:
Typing Speed Data Entry Accuracy Microsoft Excel Google Workspace Database Management Systems Confidentiality Attention to Detail Time Management Organizational Skills Quality Checks Record Maintenance Independent Remote Work Problem Solving Communication
Accomplishments:
- Consistently resolved 100+ daily customer inquiries while accurately logging interactions to support data-driven service improvements.
- Trained multiple new hires in data entry and customer service practices, increasing team productivity and ensuring adherence to data integrity standards.
- Maintained high accuracy rates in data entry tasks and performed regular reconciliations to identify and correct discrepancies.