Data Entry Customer Service

****

Demetris Williams

**** ****** *****

Fort worth, TX. 76123

817-***-****

Email Address

Demetrius_Ryder.com

*.************@*****.***

Areas of Skill:: • Team Development • Strategic Planning • Accounts • Shipping• Problem Solving • Data Entry• Generating P&L/Financial • Trainer• Inventory Control • Maintain Inventory Levels •Production Planning •Customer Service • Word • Excel• Oracle • Access 97 / 2000 • Power Point • WMS • Visio

Ryder -March 2015 – Oct. 2024

Supervisor: Chris VILLESCAS

USPS Shipment Management Associate ll

●Contracting and maintaining routes

●Soliciting routes

●Lump sum supplier payments

●Wage Determination for each contract

●Creating route schedules for suppliers

●Research every supplier

Supervisor: Paulette Chavez

Logistics & Transportation Clerk/ Shipment Management Associate ll

•Coordinating trucks to customer (Target)

•Cross trained on each desk (Target account)

•Navigating Ryder and Target System.

•Creating RMA for Target Receiving Trucks

•Communicating with Carriers and Target to ensure a successful experience for product delivery

•Implementing lean to avoid downtime

Geno ATC Logistics

June 2010-Oct 2014

HR Rep.

Amy Laminack

Operations Supervisor – Multiple Client Environments: Huawei, Tom-Tom, & ZTE/ Inventory and Production

•Responsible for teams ranging from 3-50 teammates

•Suggest and implement new systems WMS enhancements to improve quality and gain efficiencies

•Ensure all quality and production benchmarks are met as outlined in the customer SLA agreements

•Ensure all 5-S and ISO requirements are surpassed

•Continuously surpassing financial and efficiency targets

Increasing PPMH from re-organizing production line

Oct 2006-June 2010 -Shipping Specialist WG4 – Tom-Tom Packaging/Tom-Tom Shipping

Responsible for planning and implementing shipping and allocation processes for new department start up

•Creation of work instructions and process maps for all processes and training of new teammates

•Responsible for daily reporting – internal/external

•Ensure all 5-S and ISO requirements are surpassed

•Successfully assisted in new department setup

•Successfully trained new teammates on the proper shipping and testing procedures set forth by our customer

•Successfully created and maintained all departmental work instructions in compliance with ISO standards

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