Pharmacy Technician Patient Care
Resume:
Amber Villalobos
San Antonio, TX *****
******************@*****.***
Professional Summary
Hardworking and detail-oriented Pharmacy Technician with 10+ years of experience in medication management and patient care within the pharmacy sector. Proven expertise in verifying prescriptions, managing inventory, and ensuring compliance with state and federal regulations. Demonstrated leadership by training new technicians and participating in quality improvement initiatives. Proficient in pharmaceutical software systems, enhancing operational efficiency and accuracy in medication dispensing.
Authorized to work in the US for any employer
Work Experience
Order Entry Pharmacy Technician - LTC Pharmacy
Carvajal Pharmacy LTC Location-San Antonio, TX
June 2025 to Present
• Maintained patient profiles and confidential records, updating information such as allergies, medical conditions, and current medications
• Verified prescriptions for accuracy before dispensing medications to patients, checking for appropriate dosages and drug interactions
• Operated computer systems such as Framework LTC to enter prescription information accurately into the pharmacy database system
• Assisted in the management of controlled substances according to state regulations, ensuring accurate record-keeping and reporting as required
• Maintained knowledge of current pharmacy laws, regulations, and industry best practices to ensure compliance with state and federal requirements
• Demonstrated proficiency in using pharmaceutical software systems for tasks such as prescription processing, inventory management, and patient profile maintenance
• Performed data entry tasks with a high level of accuracy while meeting strict deadlines Specialty Pharmacy Technician (WFH)
CVS Health-San Antonio, TX
September 2024 to July 2025
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Maintained confidentiality of patient information according to HIPAA regulations at all times
• Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
• Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
Pharmacy Technician
HEB-San Antonio, TX
December 2015 to July 2024
• Greeting each customer, helping, assisting with their questions and issues on the phone and in person both in and out of the pharmacy areas, obtaining information for new prescriptions, maintaining customer/patient confidentiality.
• Operating a cash register including: cash, checks, and charge transactions; bagging merchandise, insurance signature logs and offer/refer questions to Pharmacist.
• Retrieving, counting and measuring drug.
• Maintaining inventory levels, pulling outdated/recalled merchandise.
• Referring all doctor's calls and customer's medical questions to Pharmacist.
• Perform third-party billing for patient pharmacy purchases
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
• Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
• Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
Sales Associate
Target-San Antonio, TX
November 2014 to December 2015
• Ensuring that all products or merchandise are placed in their respective areas.
• Ensuring that all stock is replenished.
• Helping customers locate merchandise or find suitable alternatives.
• Actively engaged in developing more effective customer service skills.
• Communicating with managers regarding customer concerns and employee matters.
• Handling sales transactions, which may include operating cash registers.
• Provided pleasant customer service
• Maintained a clean service environment
Education
High school Diploma
Dillard McCollum High School
June 2014
Certifications and Licenses
Pharmacy Technician License
August 2016 to August 2026
262886
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