Quality Assurance Continuous Improvement

Roberto Sandoval

**** ***** *** **** ***. Stockton Ca. 95206

209-***-**** / ***********@*******.***

EDUCATION

University of San Carlos - Guatemala 1983 Bachelor of Science Degree, Industrial Engineering

Bilingual – Fluent in English and Spanish

CORE STRENGTHS

Problem Solving

Decision-Making

Leadership

Training

Team Building

Continuous Process

Performance Improvement

Cost Effectiveness

Quality Assurance

Time Management

Prioritization

PROFESSIONAL EXPERIENCE

BUNZL JULY 2021-PRESENT

Formerly known as R3 Redistributors, is a leading national wholesale distributor of workplace essentials.

Distribution Supervisor

Oversee receiving processes to ensure shipments are received promptly, correctly, and stored in the proper places with the

least number of movements.

Coordinate and manage the filling of orders, including the selection of orders, loading of trailers and all related paperwork.

Monitor loads and ensure merchandise is loaded according to quality standards.

Evaluated current process, methods and SOP’s and making recommendations for continuous improvement.

Supervise associates which include annual performance reviews and coaching/counseling to reinforce team building and

positive morale in the workplace.

Oversee new hire training, investigate employee related problems, and administer disciplinary measures when necessary.

Medline Industries Feb 2020–JULY 2021

Medline is the largest privately held manufacturer and distributor of medical supplies uniquely positioned to provide products, education and support across the continuum of care.

Warehouse Supervisor

Lead day-to-day activities of employees. Assign, monitor and review progress and accuracy of work, directs efforts and provide technical guidance on more complex issues. Provide input into hiring, firing and performance reviews.

Minimized departmental over time by 50% and increased employee productivity from 65% to 94% by streamlining process and procedures.

Supervise associates which include annual performance reviews and coaching/counseling to inforce team building and positive morale in the workplace.

Direct up to 15 associates at any given time.

Oversee new hire training, investigate employee related problems, and administer disciplinary measures when necessary.

Lodi Pump & Irrigation Jan 2019–nov 2019

For more than 30 years, Lodi Pump and Irrigation (LPI) has provided Northern and Central California agricultural concerns with state-of-the-art pump and irrigations systems.

Warehouse Manager

Coordinate and manage the filling of orders, including the selection of orders, loading of trailers and all related paperwork. Monitor loads and ensure merchandise is loaded according to quality standards.

Oversee receiving process to ensure shipments are received promptly and correctly.

Ensure finished goods are packaged and prepared for shipment.

Assist in coordination and managing of the replenishment cycles of the operation to assure the timely restocking of primary locations.

Evaluated current process, methods and SOP’s and making recommendations for continuous improvement.

Implemented daily safety discussions to ensure OSHA compliance is met and followed.

Supervise associates which include: annual performance reviews and coaching/counseling to reinforce team building and positive morale in the workplace.

Coached and improved Lead’s management skills to oversee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances.

Discover and develop new associates to become reliable performers both in productivity and quality of work.

rk logistics Nov 2017– DEC 2018

A 3PL that has evolved from providing distribution services for a few high-tech companies in Silicon Valley, to offering full-spectrum supply chain support for global leaders.

Day-Picking Supervisor

Oversee picking processes to ensure orders are picked promptly, correctly, and stored in the proper places with the least number of movements.

Implemented daily safety discussions to ensure OSHA compliance is met and followed.

Supervise associates which include annual performance reviews and coaching/counseling to reinforce team building and positive morale in the workplace.

Coached and improved Lead’s management skills to 0versee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances.

Discover and develop new associates to become reliable performers both in productivity and quality of work.

Direct up to 50 warehouse associates at any given time.

ESSENDANT Dec 2015–Nov 2017

Formerly known as United Stationers, is a leading national wholesale distributor of workplace essentials, with consolidated net sales of $5.3B.

Inbound Manager

Oversee receiving processes to ensure shipments are received promptly, correctly, and stored in the proper places with the least number of movements.

Ensure inbound carrier and vendor performance is monitored to meet defined performance metrics.

Responsible for the receiving scheduling.

Implemented daily safety discussions and monthly Safety Committee meetings to ensure OSHA compliance is met and followed.

Supervise associates which include annual performance reviews and coaching/counseling to reinforce team building and positive morale in the workplace.

Coached and improved Lead’s management skills to 0versee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances.

Discover and develop new associates to become reliable performers both in productivity and quality of work.

Responsible for lift equipment, housekeeping and other areas/functions as assigned.

Oversee new hire training, investigate employee related problems, and administer disciplinary measures when necessary.

Direct up to 25 warehouse associates at any given time.

Minimized departmental Over Time by 50% and increased employee productivity from 50 cartons / hour to 70 cartons / hr by streamlining processes and procedures.

Member of company Safety Program that focused on reducing and preventing work related injuries.

oDecreased work injuries by 50%.

Office Max – Office Depot Nov 2004–Mar 2015

An American office supply retailing company with annual sales of approximately $14 billion and employs about 66,000 associates with businesses in 59 countries. The company operates 2,200 retail stores, e-commerce sites and a business-to-business sales organization.

Distribution Supervisor

Oversee receiving processes to ensure shipments are received promptly, correctly, and stored in the proper places with the least number of movements.

Ensure inbound carrier and vendor performance is monitored to meet defined performance metrics.

Monitor, troubleshoot, and improve productivity and quality while decreasing error probability.

Responsible for inventory control/management as it relates to conducting annual physical inventory and daily cycle counts.

Supervise associates which include annual performance reviews and coaching/counseling to reinforce team building and positive morale in the workplace.

Support and drive Lean culture; process focus/continuous improvement using lean tools and techniques.

Oversee and drive company safety and health plan to ensure OSHA compliance is met and followed.

Responsible for lift equipment, housekeeping and other areas/functions as assigned.

Oversee new hire training, investigate employee related problems, and administer disciplinary measures when necessary.

Direct up to 35 warehouse associates at any given time.

Minimized departmental Over Time by 25% and increased employee productivity from 80% to 95% by streamlining processes and procedures.

Member of company Safety Program that focused on reducing and preventing work related injuries.

Managed to decrease cost levels by 15% by effectively controlling manpower, material usage implementing a cost-effective logistics program.

QUALIFICATIONS PROFILE

Professional with over twenty years of experience that includes demonstrated performance in management, distribution, transportation, manufacturing, and operations environments. Skills include developing strategic plans to ensure operational efficiency with strong interpersonal, organizational and communication abilities; able to work well with everyone and deal effectively with diverse individuals. Possess proven capabilities in rapidly adapting to new systems and methods through sound decision-making skills in executing critical decisions under pressure.

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