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Bookkeeper, A/P, A/R, & Payroll

Location:
Cleveland, OH, 44134
Posted:
September 20, 2025

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Resume:

Constance Benko

Bookkeeper / Accounting / Payroll

Parma, OH 44134

*******@*****.***

+1-216-***-****

Professional Summary

Skilled payroll tax analyst with 15+ years of experience in accounting and financial management. Expertise in payroll processing, accounts receivable, and tax resolution, with a proven track record of reconciling complex financial data and resolving client issues. Adept at utilizing various accounting software, including QuickBooks and other programs as required, to enhance operational efficiency and accuracy. Committed to delivering exceptional service and support in financial operations. Authorized to work in the US for any employer

Work Experience

Payroll Tax Analyst

Heartland Payroll-Brookpark, OH

July 2017 to Present

Quarterly reconciliations for various States as assigned, enter and balance Mids/Priors for new clients and post Payroll into Tax software daily.

Assist with rate and client changes comparing the payroll software with the tax software. Work with other departments handling client concerns/issues including resolving tax notices. Resolution of Federal and State issues for clients.

• Ensured accurate calculation and timely submission of federal, state, and local payroll taxes

• Researched and resolved complex payroll tax issues, including responding to inquiries from government agencies

• Prepared year-end W-2 forms accurately and in a timely manner for all employees

• Collaborated with cross-functional teams such as finance and accounting departments to reconcile any discrepancies between general ledger entries and payroll records

• Participated in internal and external audits related to payroll taxes, providing necessary documentation as requested by auditors

• Audited quarterly/annual filings to ensure accuracy and compliance with federal, state, and local tax regulations

• Maintained confidentiality of sensitive employee information during all aspects of the payroll tax process

Patient Acct Representative/Billing

St. Augustine Health Ministries-Cleveland, OH

October 2014 to July 2017

Responsible for accounts receivable (all skilled payers), including preparing claims, submission, follow up and audits

Reconciling daily census with admissions and Point Click Care along with other reports as required Admissions Coordinator

Eliza Jennings-Cleveland, OH

May 2013 to October 2014

Prepare admission agreements with all documents required for facility and state Give tours, talk with residents & families regarding admission concerns/needs including Medicaid assistance

Work closely with hospitals and referral sources

• Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information

• Maintained confidentiality of sensitive information while handling employee records, financial documents, contracts, etc

• Performed general administrative tasks including photocopying documents, scanning files, faxing paperwork

Business Office Manager

Huntington Woods Care & Rehabilitation Center-Westlake, OH May 2008 to May 2013

Responsible for accounts receivable, resident trust fund accounts, bank and month-end reconciliations Worked with residents, families, and Medicaid to ensure eligibility and approval Prepared, updated, audited and updated business files for all admissions Education

High School Graduate in Business administration

Valley Forge-Parma, OH

September 1977 to June 1981

Valley Forge High School-Parma, OH

Skills

• Journal Entries

• Microsoft Office (10+ years)

• Payroll

• Microsoft Excel

• Accounts Receivable

• Bookkeeping

• Account Reconciliation

• Accounts Payable

• General Ledger Reconciliation

• Tax accounting

• Office Management

• MAS90 (3 years)

• Phone etiquette

• Peachtree (Less than 1 year)

• Financial Statement Preparation

• Tax Experience

• Accounting software

• General Ledger Accounting

• Quadax (7 years)

• Bank Reconciliation

• Quickbooks (10+ years)

• Debits & credits

• Data Entry

• Office manager experience

• Accounting

• Point Click Care (8 years)

Additional Information

Staff Accountant

Reconcile & prepare closings including financial statements & tax returns Supervised and handled payroll services, including all government returns and correspondence Prepared bi-weekly payroll for approximately 200 employees and reconciled/prepared all payroll taxes General Ledger, Depreciation, Reconciliations and Journal Entries All functions relating to accounts payable and accounts receivable Preparing and submission of billing to Medicare, Insurance and co-insurance including follow-up of payments

Set up, trained, and supported clients on QuickBooks for their own bookkeeping needs Managed and processed monthly company billing

Connie's Professional Services (dba Benko Bookkeeping) Canton, Ohio 06/95-12/02 Owner and Accountant

Provided bookkeeping/accounting services to clients, including payroll, sales tax, financial statement preparation, year-end Federal, State and City tax returns along with administrative requests. Clients included Sole Proprietors, Partnerships ranging from restaurant to construction. COMPUTER SKILLS

Point Click Care, Provider Gateway, QuickBooks, Peachtree, Microsoft Office, Excel, ProSeries, ProTym, Creative Solutions (aka Practice Solutions), MAS90/200, ADI and many websites to access information



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