Office Manager Accounts Receivable

Rebecca A. Matthys

**** **** ******* ***** ********, MO 65203

512-***-**** *****.*******@*****.***

Objective

To obtain a challenging position that allows the use of my current skill set while providing opportunities for further growth and advancement.

Strengths:

Strong work ethic

Quick Learner

Strong organizational skills

Detail oriented

Data driven

Innovative thinker

Dedicated / Dependable Employee

Friendly / Outgoing

Take pride in what I do

Desires to grow with job and take on new responsibilities

Professional Experience

2013 -2025

Texan Towing / Southside Wrecker

Accounts Manager / Office Manager

Duties: Manage daily office operations

Accounts Receivable – New customer accounts, Open Balances, Credit card and Check payments

Auction – Work with cross functional team to generate all paperwork and documentation to facilitate a successful auction.

Office Personnel – Managing sick time, vacation and attendance issues.

Payroll – Calculate pay based on salary and commission for each individual.

Step in and cover tasks / shift when short on personnel

Monthly Taxes - Worked with finance to run reports to calculate taxes due.

Resolve complex issues as they arise.

2007 – 2019

Labor and Delivery

South Austin Hospital

Duties: Admit patients; Answer phones; Produce patient charts; Assemble patient packets; Transfer patients; Enter patient orders; Ensure needed department supplies are ordered; Fix and schedule repair of broken equipment; Stock supplies; Enter stock changes into system.

September 2000 – 2007

Emergency Room Personal Care Technician

South Austin Hospital

Duties: Preceptor; Train new technicians for the ED; Submit doctors’ orders; Transport patients to Radiology and/or their rooms; Perform post-admission duties: take vital signs upon entering triage, hook up patients to cardiac monitors and do ECGs upon arrival to the cardiac unit; Clean and undress patients and fit them in their hospital gowns; Insert Foleys, obtain specimens and send them to the lab; Help nurses assist in patient care; Assist in CPR; Assist doctors with suturing; Assist doctors with pelvic exams and other procedures for which they need assistance; Carry out daily stock order for the Emergency Department and maintain copiers.

February 1999 – September 2000

Self-Pay Patient Accounts Representative

Smithville Regional Hospital

Duties: Mail out 3000+ monthly statements and all daily mail; Admit patients for surgery; Perform outpatient procedures; Process payments; Handle all self-pay phone calls; Print itemized patient statements; Serve as Medicaid representative: file claims electronically and by mail, perform electronic appeals on the system and run Medifaxes; Rectify past-due accounts and carry out collection agency duties; Handle bad checks involving daily contact with merchant professional credit bureau; Carry out necessary employee payroll deductions; Assist with answering incoming calls and resolving address information.

November 1994 – April 1998

Claims Examiner, U.S. Army

Alexis, Inc.

Duties: In charge of file load of 200-250 claims files; Represent the Dept. of the Army at conferences before the Dept. of Labor; Evaluate claim files and settlement negotiations; Maintain daily contact with claimants, client attorneys and range of other professionals as required.

January 1993 – November 1994

Medical-Only Adjuster, Data Coordinator

Alexis, Inc.

Duties: In charge of file load of 200-250 claim files; Target potential problem files for status upgrade; Responsible for review/approval/denial of medical bills for 500 claim files; Maintain high internal standards and client expectations on nearly $1 million in Army accounts; Process all reports for claims manager and four supervisors; Create and disseminate new forms to further office efficiencies.

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