Customer Service Marketing Manager

LIZA DAVIS

RICHARDS

C U S T O M E R S E R V I C E

330-***-****

*****************@*****.***

*** ********* **** ***** **** 44304

W O R K E X P E R I E N C E

P R O F I L E

Customer Service Representative with over 4 years of experience in telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software and conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your company. Create and manage the marketing budget, ensuring

efficient allocation of resources and optimizing ROI. Oversee market research to identify emerging

trends, customer needs, and competitor strategies. Develop and execute comprehensive marketing

strategies and campaigns that align with the

company's goals and objectives.

Monitor brand consistency across marketing

channels and materials.

Create and manage the marketing budget, ensuring

efficient allocation of resources and optimizing ROI. Oversee market research to identify emerging

trends, customer needs, and competitor strategies. Lead, mentor, and manage a high-performing

marketing team, fostering a collaborative and

results-driven work environment.

Monitor brand consistency across marketing

channels and materials.

Marketing Manager

Marketing Manager

2019 - PRESENT

2012-2019

Adore Lash

Uniek Kreationz

E D U C A T I O N

TWINSBURG HIGH SCHOOL

Diploma

2007-2011

S K I L L S

Project Management

Public Relations

Teamwork

Time Management

Leadership

Effective Communication

Critical Thinking

L A N G U A G E S

English

Chinese (Basic)

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