Heather Black
Belvidere, NJ *****
Cell: 908-***-**** Email: ********@*****.***
Objective
Seeking to leverage over 10 years of progressive experience in accounts receivable and financial operations to contribute to a dynamic finance team in a leadership capacity.
Professional Experience
Accounts Receivable Manager October 2016 – Present: Rotarex – Hackettstown, NJ
REMOTE
-Lead month-end close procedures, including journal entries, and adjustments for A/R.
-Create and distribute daily invoices, either through online customer portals or via entail
- Maintain accuracy in the GL; ensure all transactions are correctly recorded and reconciled.
- Collect and apply payments in Sage; perform cash postings, deposits, and aging analysis
- Process all credit card transactions and apply correctly as well as 3% fee credit card fee.
- Recovered over $10 million in overdue receivables, maintaining a 99.5% collection rate.
- Perform regular account reconciliations and resolve discrepancies with all accounts.
- Evaluate credit applications, analyze risk, check references, and make credit decisions.
- Responsible for bringing delinquent accounts current through investigations & follow-ups.
- Support process improvement by refining collection and establishing payment plans.
-Partner with other teams to resolve disputes and align on customer account status.
Customer Service May 2013 – October 2016: Working Dogs -Frenchtown, NJ
-Managed client interactions, contracts, payments, assisted with marketing.
Marketing Assistant June 2011 – October 2011: Safety Down Under – Hampton, NJ
- Created email campaigns, conducted outreach, managed contact databases.
Collections Specialist May 2008 – September 2010: SBH – Allentown, PA
- Handled rent A/R, payroll entries, account reconciliations, set up payment plans.
Education
Bachelor of Science in Business Administration, Accounting Concentration:
Centenary College, Hackettstown, NJ Sep 2003 – Dec 2007
Skills
- General Accounting & Month-End Close
- Experience working remotely, independently and self-managing
- Financial Reporting and Audit Support
- Credit Risk Assessment and Customer Onboarding
- Strong Communication & Cross-Functional Collaboration
- Microsoft Office Sage ERP Intermediate Excel Payment Application
- Knowledge of IFRS & GAAP Principles