JOHNPAUL LUSWABI
Tacoma, WA *****
206-***-**** - ******************@*****.***
PROFESSIONAL SUMMARY
Accomplished Logistics Coordinator with a proven track record at Modern Coast Transportation Company, adept in enhancing supply chain efficiency and fostering vendor relationships. Skilled in shipment auditing and adaptable to change, I consistently exceed productivity targets by optimizing shipping schedules and minimizing stockouts. My approach has significantly improved inter-departmental communication and project execution efficiency. I am good in listening to detail, communication and customer service, also am good in data entry also using warehouse systems
SKILLS
• Package unloading
• Packaging
• Adaptable to change
• Loading and unloading
• Fragile item handling
• Truck loading
• Package preparation
• Shipping and receiving
• Product packing
• Maintaining equipment
• Order picking and processing
• Material stacking
• Package pickup and delivery
• Route logs
• Merchandise tracking
• Delivery verifications
• Cycle counting proficiency
• Package scanning
• Product sealing
• Shipment auditing
• Material storage
• Data entry
• Programming
WORK HISTORY
11/2024 to Current Package Handler
UPS – DuPont, WA
• Tracked orders and notified customers of status or potential delays. Trained new employees on logistics procedures, promoting a consistent approach across the team.
•
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
•
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
•
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
•
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
•
• Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow. Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
•
• Enhanced supply chain efficiency by optimizing shipping schedules and routes. Managed cross-functional teams for efficient project execution and timely completion.
•
03/2024 to Current Shipping and Receiving Clerk
Capstone Logistics LLC. – 2200 N Meridian Puyallup Processed incoming shipments to ensure accuracy and completeness of inventory records.
•
Coordinated outbound logistics, verifying shipment details and preparing documentation for carriers.
•
Monitored inventory levels, identifying discrepancies and adjusting stock quantities as necessary.
•
Implemented efficient storage solutions, optimizing warehouse layout for improved accessibility and workflow.
•
Trained new employees on safety protocols, equipment usage, and best practices in shipping and receiving operations.
•
Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
•
Collaborated with vendors to resolve shipment issues, enhancing communication and service quality.
•
Developed streamlined processes for receiving goods, reducing handling time and increasing efficiency in operations.
•
Received incoming shipments, compared contents against associated records and transmitted to proper department.
•
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
•
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
•
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
•
Processed invoices and order forms for goods received and shipped for proof of transactions.
•
• Inspected merchandise and sent damaged pieces for repair before shipment. Completed basic mathematical calculations to check weights and dimensions of shipments.
•
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
•
Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
•
Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
•
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers. Conducted counts and audits of inventories to identify and resolve discrepancies in records.
•
Updated inventory management software, enabling more accurate tracking of stock levels and movements.
•
Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
•
Collaborated with procurement team to streamline receiving process, achieving faster turnaround of goods to shelves.
•
Negotiated with suppliers to obtain better shipping rates, contributing to cost savings.
•
Assisted in development of waste reduction program, focusing on recycling packaging materials.
•
Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
•
Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
•
Conducted regular inventory audits to maintain accurate stock levels and identify discrepancies early.
•
Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
•
Streamlined shipping process, reducing package handling time with meticulous planning and coordination.
•
Improved inventory management with precise record-keeping of incoming and outgoing shipments.
•
Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations. Also I use five keys for data entry processed documents for shipping
•
12/2023 to 01/2024 Custom Agent
Mombasa Port – Mombasa Kenya
• Informed clients of policies and procedures.
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
•
De-escalated and resolved customer complaints with punctual, polite and professional service.
•
Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
•
Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
•
Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
•
Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
•
Streamlined internal processes for improved efficiency and productivity within the agency.
•
Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
•
09/2022 to 10/2023 Warehouse Associate
Qatar Duty Free Warehouse – Doha Qatar
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
•
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as Number pounds. Assembled orders and packed items for shipment, conveying orders to shipping personnel
•
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
•
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
•
Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
•
• Assisted in reducing product damage by properly handling and storing materials. Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
•
09/2019 to 11/2021 Logistics Coordinator
Modern Coast Transportation Company – Mombasa Kenya
• Tracked orders and notified customers of status or potential delays. Trained new employees on logistics procedures, promoting a consistent approach across the team.
•
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
•
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
•
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
•
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
•
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
•
Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
•
• Enhanced supply chain efficiency by optimizing shipping schedules and routes. Managed cross-functional teams for efficient project execution and timely completion.
•
EDUCATION
Certificate Of Technical Studies: Machine Learning With Python Cousera - Illinois City, IL
Certificate Of Technical Studies: AI in Business
Warton University - Pennsylvania Furnace, PA
Certificate Of Technical Studies: Supply Chain Finance & Block Chain Technology
New York Institute of Finance - New York, NY
AFFILIATIONS
• APICS – Association for Supply Chain Management
CERTIFICATIONS
AI for business, finance and governance
LANGUAGES
English
Professional Working
EDUCATION
true,true