Security Officer Customer Service
Resume:
Landon Walker **** E Fremont Cir N
Centennial, CO 80122
*********@*****.***
EXPERIENCE
HSS/Tarian, 7700 Sth Brodway — Taser Security Officer September 2022 - February 2025
General Security:
Patrolling: Regularly patrolling hospital premises to deter criminal activity, unauthorized access, and ensure a safe environment. Monitoring: Observing security cameras, alarm systems, and other surveillance equipment to detect suspicious activities. Access Control: Managing access to secure areas, checking identification, and ensuring that only authorized personnel enter restricted zones. Conflict Resolution:
De-escalation: Using communication skills to defuse tense situations and prevent violence or disturbances.
Physical Intervention: When necessary, intervening physically to stop or prevent violent actions. The Taser is typically used as a last resort, following strict protocols.
Emergency Response:
Responding to Alarms: Quickly reacting to emergency situations, such as code alerts (e.g., code blue for medical emergencies, code silver for active shooters).
Medical Assistance: Providing basic first aid or assisting medical staff during emergencies.
Law Enforcement Liaison:
Coordinating with Police: Working closely with local law enforcement, reporting incidents, and assisting in investigations as needed. Documentation: Writing detailed reports of incidents, including the use of force and deployment of a Taser.
Public Interaction:
Customer Service: Assisting patients, visitors, and staff by providing directions, answering questions, and offering a reassuring presence. Incident Reporting: Encouraging staff and visitors to report suspicious activities or concerns.
Compliance and Training:
Policy Adherence: Ensuring compliance with hospital policies, legal regulations, and ethical standards regarding the use of force, including Tasers.
Continuous Training: Participating in regular training sessions on security procedures, Taser usage, first aid, and de-escalation techniques. Equipment Maintenance:
Taser Care: Ensuring that the Taser and other security equipment are properly maintained, charged, and in good working condition. Inventory Management: Keeping track of security equipment, including Tasers, radios, and other gear.
Next Level Homes LLC, — Laborer
May 2018 - August 2022
1. Project Planning and Design
Consultation: Meet with clients to understand their needs, preferences, and budget.
Design: Develop design plans, often in collaboration with architects or designers, to reflect the client's vision.
Budgeting: Create a detailed budget that covers all aspects of the renovation, including labor, materials, and permits.
2. Permitting and Compliance
Permits: Obtain necessary permits for the renovation project, ensuring all work meets local building codes and regulations.
Compliance: Ensure all work complies with safety standards and building codes.
3. Project Management
Scheduling: Develop a timeline for the renovation, coordinating the schedule of different trades (plumbers, electricians, carpenters, etc.). Coordination: Manage and coordinate the work of subcontractors, suppliers, and laborers.
Quality Control: Monitor the work to ensure it meets the required standards and specifications.
Problem Solving: Address any issues that arise during the renovation process, such as unexpected structural problems or supply delays. 4. Construction and Installation
Demolition: Oversee or carry out the demolition of existing structures or features that need to be removed.
Construction: Perform or supervise tasks like framing, drywall installation, flooring, and cabinetry.
Specialty Work: Coordinate with specialists for tasks like plumbing, electrical work, and HVAC installation.
Finishing: Handle or oversee finishing tasks such as painting, tiling, and installing fixtures.
5. Client Communication
Updates: Provide regular updates to the client on the progress of the renovation.
Decision Making: Assist clients in making decisions about materials, finishes, and other aspects of the renovation.
Adjustments: Make adjustments to the plan or budget as needed, based on client feedback or unforeseen challenges.
6. Cost Management
Cost Control: Monitor expenditures to keep the project within budget. Negotiation: Negotiate with suppliers and subcontractors to get the best prices on materials and labor.
Invoicing: Prepare and manage invoices for the client and payments for subcontractors.
7. Safety Management
Worksite Safety: Ensure the renovation site is safe for workers and anyone else who might enter.
Hazard Management: Identify and mitigate potential hazards, such as asbestos or lead paint.
8. Final Inspection and Handover
Inspection: Conduct a final inspection of the work to ensure it meets all specifications and quality standards.
Punch List: Create and complete a punch list of final tasks or touch-ups that need to be addressed.
Handover: Officially hand over the completed renovation to the client, ensuring they are satisfied with the work.
9. Post-Renovation Support
Warranty: Provide warranties on the work performed, addressing any issues that arise after the project is completed.
Follow-Up: Conduct follow-up visits to ensure the renovation is performing as expected and the client remains satisfied.
EDUCATION
Arapahoe Highschool, 2201 E Dry Creek— Diploma
MONTH 2017-2018 - May 2022
Academic rigor
Arapahoe High School has a reputation for high academic standards and a rigorous curriculum that challenges students at all levels.
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