Devops Engineer Have Experience

MURAT KAYA

DevOps Engineer Azure Cloud Engineer

Senior Systems Engineer SCCM & Endpoint Manager

Automation Engineer PowerShell Developer

Address: Am Forsthaus Gravenbruch 22,

*****, ***-*******g, Germany

Tel.: +49-173*******

E-Mail: ***********@*****.***

LinkedIn: www.linkedin.com/in/mrtky

Summary

Experienced DevOps Engineer with a strong background in cloud infrastructure, automation, and system integration. Looking for a long-term opportunity where I can grow with the team and contribute not just with my technical skills, but with team commitment and communication.

Work Experience

Professional Development & Job Search

Frankfurt, Germany

07/2024 – Present

•Actively engaged in seeking new opportunities while participating in various training programs to update and enhance professional skills.

DevOps Engineer

Union Investment – Frankfurt, Germany

03/2024 – 07/2024

•Administered Azure DevOps and Azure environments, refining CI/CD pipelines. Accelerated new release deployments by 40% while minimizing errors to 10%. Enhanced Infrastructure as Code (IaC) practices using Terraform.

•Streamlined integrations between ServiceNow, Jira, Microsoft Teams, and Azure DevOps, leading to a 60% reduction in ticket processing times and a 20% decrease in incorrect ticket entries.

•Developed distribution automation with YAML, PowerShell, and Terraform, transforming repetitive deployment tasks into reusable templates. Optimized distribution processes, achieving a 60% increase in efficiency.

•Reason for Leaving: Position concluded during the probationary period due to organizational restructuring and changes in project requirements.

Career Transition Period

Frankfurt, Germany

01/2024 – 03/2024

•Concluded employment with Expleo Germany GmbH by mutual agreement due to the lack of suitable English-speaking projects.

•Utilized the notice period to actively seek new opportunities and continued professional development.

•Welcomed the birth of my child in February 2024, balancing family responsibilities with career planning.

•Accepted a DevOps Engineer position at Union Investment, with a start date aligned to accommodate family commitments.

Senior Technical Engineer

Expleo Germany GmbH – Frankfurt, Germany

06/2022 – 12/2023

•Designed and optimized test environments, enhancing system efficiency and reliability, which expedited Production deployments by 70%.

•Implemented automated test pipelines using Robot Framework and Python, eliminating false results and improving test execution speed by 80%.

•Replaced manual testing workflows with automation, fully integrating them into Azure DevOps. This increased testing efficiency by 90% and enabled automated reporting.

•Developed custom Robot Framework libraries and maintained test scripts in Git & Azure DevOps. Test preparation time was reduced by 90% with reusable templates.

•Reason for Leaving: The company could not position me in English-speaking projects, so we parted by mutual agreement.

Career Transition and Professional Development

Frankfurt, Germany

12/2021 – 06/2022

•Experienced an administrative employment pause due to a work permit review, which was subsequently resolved without any issues.

•Utilized this period to enhance professional skills, focusing on Microsoft Azure technologies and advancing German language proficiency.

•Successfully resumed professional career in June 2022 after reinstatement of work authorization.

System Analyst L2

European Central Bank (via Unisys Deutschland GmbH) – Frankfurt, Germany

04/2021 – 12/2021

•Migrated application deployment and upgrades from manual to Azure DevOps. Automated YML, SQL and PowerShell codes with Pipelines and ensured that the entire deployment process was automated.

•Redesigned Azure Virtual Desktop and VMware environments to ensure stable operations with 100% availability during business hours.

•Analysed system requirements and solved recurring issues through automation; proactively prevented ~90% of potential machine failures.

•Defined system goals and developed customized solutions based on user needs, achieving 99% system availability even during peak times.

•Provided technical advice and support to project teams and junior colleagues, solved common issues in a standardized manner, thus reducing the number of tickets by ~40%.

•After leaving this role, I started preparing for the next project and continued my German course at the same time.

•Reason for Leaving: UNISYS HR made a mistake when hiring me, which caused my work permit to be reviewed and therefore I left this role. At the end of the investigation, it was understood that it was not my fault and I got my work permit back.

System Integration Engineer

European Central Bank (via Nash Direct GmbH) – Frankfurt, Germany

01/2020 – 04/2021

•I facilitated application integration on Azure using PowerShell and adjusted system configurations to meet business requirements. Integration and deployment were flawless; no errors were recorded throughout the project.

•Identified and resolved outages in MS IIS, MSSQL and MS Server 2012 operating systems to increase the stability of the production environment. Downtime and system outages were reduced to only 1%.

•I implemented structured documentation templates that enabled 70% faster production of technical reports.

•Within the scope of the same project, I was transferred to UNISYS due to my performance and work ethic. My duties in the project were increased by giving me more responsibilities.

Career Transition and Language Development

Frankfurt, Germany

11/2019 – 12/2019

•Actively pursued new career opportunities, leading to a successful application and subsequent offer from the European Central Bank.

•Initiated German language studies to enhance integration and communication within the local professional environment.

Deployment Manager (SCCM)

VTB Bank Europe SE – Frankfurt, Germany

08/2019 – 11/2019

•This position was a fixed-term contract limited to the duration of the project, during which I successfully fulfilled the responsibilities detailed below.

•Deployed operating systems using SCCM, managing imaging, patch distribution, and updates. Improved system compliance rates to over 90%.

•Enhanced mobile device security and administration through Intune, MDM, and Microsoft 365 configurations, achieving full coverage.

•Optimized VMware vSphere VDI management, accelerating virtual desktop provisioning by 40%.

•Automated remote system management with PowerShell scripts, ensuring seamless connectivity across 100% of remote devices.

•Supervised Citrix application deployments, decreasing Citrix-related ticket resolution times by 40%.

Software Engineer (AWS-RHEL)

Schneider Electric (via Rockitworks Sp. z o.o) – Warsaw, Poland

01/2018 – 08/2019

•Administered and updated Oracle databases while conducting system maintenance. Lowered Oracle-related ticket requests by 80%.

•Managed HPE IDOL and maintained AWS-based RedHat Enterprise Linux environments, achieving a system availability rate of 99%.

•Configured database connections, ports, and services, ensuring uninterrupted system performance.

•Developed automation scripts in PowerShell, Shell, LUA, Python, and JavaScript, expediting deployment, indexing, and maintenance tasks by 90%.

Relocation and Language Acquisition

Istanbul, Turkey Warsaw, Poland

09/2017 – 01/2018

•Relocated from Istanbul to Warsaw to pursue new career opportunities and immerse myself in a different cultural environment.

•Enrolled in an intensive Polish language course to facilitate smoother integration into the local community and workplace.

•Actively engaged in job searching and networking, which led to securing a Software Engineer position in January 2018.

Lead Consultant

BilgeAdam Training and Consultancy Services A.Ş. – Istanbul, Turkey

12/2016 – 09/2017

•Managed OS deployment and SCCM administration, delivering enterprise-wide Windows 10 upgrades.

•Implemented Intune MDM and Microsoft Defender security policies for corporate environments.

•Automated system tasks using PowerShell, optimizing IT operations and reporting.

•Delivered official Microsoft training on SCCM, PowerShell, and Windows 10 Enterprise.

Technology Solutions Professional (TSP)

Microsoft Turkey (via BilgeAdam Training and Consultancy Services A.Ş.) – Istanbul, Turkey

04/2016 – 12/2016

•Demonstrated Windows 10 Enterprise features and security tools, including Device Guard and AppLocker, to clients.

•Managed PoCs for Windows Defender ATP, offering tailored security recommendations.

•Led Windows 10 deployment projects, collaborating with partners to align solutions with client needs.

•Developed frontend solutions using HTML, PowerShell, and UDI, enhancing client interfaces.

•Provided remote and on-site support using JavaScript and custom tools to meet client needs.

Senior Consultant

BilgeAdam Training and Consultancy Services A.Ş. – Istanbul, Turkey

11/2015 – 04/2016

•Delivered Microsoft’s official training on SCCM, PowerShell, and Windows 10 Enterprise for corporate clients.

•Prepared and developed SQL reports based on customer requirements, creating tools for system optimization.

SCCM Manager

Turkcell (via BilgeAdam Training and Consultancy Services A.Ş.) – Istanbul, Turkey

08/2011 – 11/2015

•Managed terminal and user devices, scaling from 5,000 to 25,000 across Windows, Linux, Mac, and server OS with SCCM 2012 R2 SP1.

•Automated OS Deployment (OSD) using SCCM and MDT integration, creating tailored task sequences for OS and application installations.

•Managed Microsoft Updates and Application Catalogues for clients and servers; developed PowerShell tools for automatic update installations and timing reports.

•Designed custom SQL reports on resource utilization, system health, and software compliance (e.g., disk space, local admin accounts, and critical updates).

•Implemented Power Management and Software Metering in SCCM to track energy savings and software usage.

•Developed PowerShell scripts for system information retrieval, configuration updates, and troubleshooting client issues.

•Supported VM creation on VMM and Orchestrator, providing tier-3 troubleshooting and guidance to technical support teams.

Consultant

BilgeAdam Training and Consultancy Services A.Ş. – Istanbul, Turkey

02/2011 – 08/2011

•Managed SCCM 2012 projects, ensuring successful implementation and configuration for clients.

Technical Support Agent

Microsoft Turkey (via Teleperformance Metis A.Ş.) – Istanbul, Turkey

10/2009 – 02/2011

•Provided end-user support for Windows Server 2008, Windows XP, Windows 7, Microsoft Office, and related components.

•Resolved customer issues remotely via phone and email for Microsoft product-related queries.

Relocation and Job Search

Ankara to Istanbul, Turkey

07/2009 – 10/2009

•Relocated from Ankara to Istanbul to pursue new career opportunities.

•Actively engaged in job searching, networking, and attending interviews to secure suitable employment.

•Successfully commenced a new role in October 2009, marking a smooth transition into the Istanbul job market.

Technical Support Officer

BMBSoft Computer Software Communication Systems A.Ş. – Ankara, Turkey

04/2009 – 07/2009

•Reviewed customer application issues and prepared reports for developer fixes.

•Supported and educated customers during the transition to a new system.

•Troubleshot minor application problems, writing code for solutions when necessary.

•Managed the installation of patient information systems and data migration from old systems.

•Provided staff training on the new system and offered ongoing user support via phone, RDC, and on-site assistance.

Soldier

Turkish Armed Forces - Ankara, Turkey

01/2008 – 03/2009

•Completed compulsory military service as a messenger for the regiment commander.

Technical Support Officer

Bizim Medikal LTD. ŞTİ. – Trabzon, Turkey

04/2006 – 01/2008

•Reviewed application issues from customers and prepared reports for developer fixes.

•Provided customer support and training during system transitions.

•Managed DB backups, troubleshooting, and generated reports.

Internet Café Manager and Operator

Internet Café - Giresun, Turkey

07/1999 – 03/2006

•Managed installation, repair, and maintenance of computers.

•Installed and tested operating system updates and applications, and added them to system images.

•Tested new applications and games, incorporating them into machine images.

•Provided customer support and assistance.

Education

Anadolu University – Bachelor's Degree in Business Administration (09/2011 – 06/2015)

Karadeniz Technical University – Associate's Degree in Computer Technology and Programming

(09/2002 – 06/2005)

Anadolu Technical High School – High School Diploma in Computer Software (09/1995 – 06/2000)

Certification

Microsoft Certified: Azure Fundamentals - 2023

Microsoft Certified Professional - 2012

Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration - 2010

Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration - 2010

Technical Skills

•Cloud & Virtualization: Managed and deployed cloud solutions in Azure, AWS, and VMware, optimizing virtualized environments for performance and scalability.

•Mobile Device Management (MDM): Secured and configured corporate devices using Intune, BitLocker, and Microsoft Defender, ensuring compliance and endpoint protection.

•System Configuration & Deployment: Designed and implemented SCCM-based OS deployment, application distribution, and patch management, reducing system downtime.

•Automation & Scripting: Developed automation solutions with PowerShell, YAML, and Terraform, streamlining infrastructure management and CI/CD workflows.

•Database & Reporting: Created SQL queries, SSRS reports, and database maintenance scripts to enhance data-driven decision-making and operational efficiency.

•DevOps & Security: Established CI/CD pipelines, automated patch management, and implemented security best practices within Azure DevOps environments.

Soft Skills

Cross-functional Collaboration: Worked with development and operations teams to deploy and maintain enterprise IT solutions.

Technical Issue Resolution: Diagnosed and automated fixes for recurring IT problems, reducing manual intervention by 50%.

Clear & Effective Communication: Provided technical documentation and training to ensure seamless adoption of new systems.

Process Optimization: Automated workflows and IT operations to improve system efficiency and reduce repetitive tasks.

Task Prioritization: Managed concurrent projects and met deadlines in fast-paced IT environments.

Analytical & Strategic Thinking: Assessed system vulnerabilities and implemented proactive solutions to enhance security.

Business & IT Alignment: Integrated technology solutions to support business objectives, minimizing operational risks.

Languages

Turkish – Native

English – Full professional proficiency

German – B1 (I have A1 Certificate from TELC)

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