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STACEY GRAY
Receptionist/Administrative Assistant
PROFESSIONAL SUMMARY
Receptionist and Administrative Assistant with 7 years of experience in front office management and customer service. Skilled in document management, accounting, and internal audits, with a proven track record of enhancing compliance and operational efficiency. Committed to fostering a supportive and organized environment, leveraging strong communication skills and attention to detail to ensure seamless office operations. EMPLOYMENT HISTORY
SALES ASSOCIATE Oct 2024 - Present
Ace Cash Express New Braunfels, TX
REMOTE INTERNAL AUDITOR May 2021 - Jun 2024
Proctor Loan Protector Daytona Beach Florida
RECEPTIONIST Aug 2018 - Mar 2019
First Corp International Fort Worth
EDUCATION
BACHELOR'S Jan 2002 - May 2004
Griffin Technical College Griffin, Georgia
Graduated with Associates in Business Office Technology and Certified in Data Entry SKILLS
Account Management (Experienced), Account Payable (Experienced), Clerical (Experienced), Customer Service (Expert), Payroll (Skillful), Front Office (Expert), Quickbooks (Skillful), Bookkeeping (Novice), Accounting (Novice), Receptionist (Expert), Office Management (Experienced), Property Leasing (Novice), Human Resources (Novice), Accounts Receivable (Experienced), Upselling (Experienced), Data Entry (Experienced), Microsoft Outlook (Experienced), Sales (Skillful), Personal Assistant Experience, Documentation Review (Experienced), Internal Audits (Skillful), General Ledger Accounting, Account Reconciliation, Auditing, Budgeting, Property Management, Journal Entries, Bank Reconciliation, Data Analytics, Live Chat (Experienced), Windows, Fair Housing Regulations, Data Collection, Writing Skills (Expert), Communication Skills (Expert), Basic Math (Expert), Document Management (Experienced), AS400 (Experienced), Continuous Improvement (Experienced), Leadership, Freight, Time Management, Problem Solving, Data Visualization.
Manage cash flow and ensure accurate store balances. Assist customers with financial services and transactions. Conduct loan payment reminders and facilitate phone payments. Execute marketing calls to boost customer engagement. Oversee opening and closing procedures efficiently. Ensure compliance by tracking insurance documents, enhancing audit readiness. Streamlined document processing, improving compliance efficiency. Applied analytical skills to identify compliance gaps, reducing audit risks. Collaborated with teams to ensure all documents meet regulatory standards. Enhanced internal processes for measurable improvements in compliance. Welcomed visitors, directed calls efficiently, and maintained office organization. Handled reimbursements and reconciled accounts, ensuring accurate financial tracking. Supported warehouse operations by coordinating equipment logistics. Executed general office tasks, enhancing team productivity. Resolved customer inquiries, improving client satisfaction.