Administrative Assistant Project Coordinator

*************@*****.***

Melbourne, Florida *****

Tel & Text: 321-***-****

OBJECTIVE

Staying on top to driving innovation, optimizing resources, and ensuring sustainable growth to align with company’s goals

SKILLS

. Analytical & Interpersonal Skills: Financial Analysis, Data Analysis, Problem-Solving, Strong Communication (written & oral) & Presentation, Interpersonal Skills, Teamwork, Leadership, Organization, Time Management.

·Software & Technical Skills: Advanced Excel (Pivot Tables, VLOOKUP, Macros, graphs), Proficient experienced Tableau, Microsoft Office Suite (PowerPoint, Word), QuickBooks, Front-end Software Development.

·Financial Management: Budgeting, Forecasting, Cost Control, Resource Allocation, Financial Analysis & Reporting, Accounting Principles, Indirect Expense Planning, Direct Allocations, Capital Budgeting Monitoring and Variance Analysis, NCTA Budgeting, Time Charging, Manpower Forecasting, Journal Entry Preparation, Database and Spreadsheet Development (Excel, SQL), Data Research and Trend Analysis, Process and Compliance Policy Development

Experienced AI Generative and tools

LANGUAGES

. English, Vietnamese advanced.

EXPERIENCE

Project Coordinator/Business Administrator Sep 2015 -Present Kelly Grace Inc. Melbourne, Florida

. Develop and maintain financial and operational reports monthly using Tableau and Advanced Excel (Pivot Tables, VLOOKUP, Macros), delivering actionable insights that improved client billing accuracy and supported strategic decision-making.

. Analyze financial data to track key performance indicators (KPIs) such as payment cycles and overdue accounts, identifying trends that led to a 15% reduction in outstanding receivables through process optimizations.

. Automate financial reporting processes, including monthly account statements, using Excel macros and QuickBooks, reducing manual reporting time by 5 hours per cycle and enhancing data consistency.

. Conduct monthly analyses of cash flows, investments, revenues, and expenditures, delivering comprehensive reports to inform strategic decision-making.

.Manage master data for client accounts in QuickBooks, ensuring 99% accuracy in payment postings (checks, ACH, wire transfers) and compliance with financial regulations.

.Support continuous improvement by streamlining collection processes, recovering 90% of overdue payments within 30 days while maintaining positive client relationships.

.Contribute to data governance by organizing and validating financial records, ensuring reliable and compliant data for audits and reporting.

Senior Application Developer

United States Postal Services, St. Louis, Missouri

March 2009 – August 2015

●Designed and developed data-driven web applications using HTML, CSS, and JavaScript, enabling real-time reporting of operational metrics for 50+ internal stakeholders.

●Analyzed system performance data to identify inefficiencies, implementing database optimizations that improved report generation speed by 30%.

●Collaborated with cross-functional teams to gather requirements for reporting tools, ensuring alignment with business goals and enhancing data accessibility for decision-making.

●Maintained master data integrity in database systems, conducting regular audits to ensure accuracy and support operational reporting processes.

●Automated data retrieval processes, reducing manual data entry time by 15 hours weekly and improving data consistency across systems.

Senior Associate Systems Developer / Project Coordinator

UBS Financial Services, Weehawken, New Jersey

March 2005 – February 2009

●Built and maintained financial reporting applications using HTML, CSS, and JavaScript, providing insights into portfolio performance for 200+ clients and supporting executive decision-making.

●Analyzed financial and operational data to identify trends, recommending system improvements that enhanced reporting efficiency by 25%.

●Worked closely with stakeholders to define KPIs and reporting requirements, ensuring data alignment with business objectives and regulatory standards.

●Supported data governance initiatives by standardizing data formats across systems, improving data reliability for financial reporting.

●Automated reporting workflows, reducing manual processes by 10 hours monthly and enabling faster delivery of insights to leadership.

Systems Developer / Application Programmer

AXA Financial Services, New York, New York

May 2003 – February 2005

●Developed back-end services and APIs using Java and Spring, supporting financial data reporting for 100+ corporate accounts with 98% uptime.

●Analyzed database performance metrics to optimize queries and schemas, improving data retrieval efficiency by 20% for reporting processes.

●Collaborated with teams to ensure data accuracy in reporting systems, contributing to compliance with financial regulations.

●Implemented automated testing and data validation processes, enhancing data integrity and reducing errors in financial reports by 15%.

EDUCATION

State University of New York — Albany, NY

Bachelor of Arts in Computer Science/Mathematics - Management Information System.

PUBLICATIONS

I have been exploring AI tools to create new arts, designs, and marketing material during my free time as a hobby.

MONICE NGUYEN

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