Dynatrace engineer
Resume:
Kamalesh Nelanuthala Dynatrace/APM Engineer
***.***@*****.***
Profile:
Passionate IT Professional having more than 10+ years of experience with APM tools in Designing, Developing and Maintaining as Developer and handling Administration. Experienced in designing and implementing monitoring solutions using different Application Performance Monitoring tools.
Technical Skills:
Dynatrace
(Oneagent,ActiveGate) version - 1.311,Dynatrace API-1.313,Dynatrace Operator-1.5.0
Splunk
Splunk 8.2, Splunk 8.0, Splunk 7.1, Splunk 6.1, Splunk DB Connect,AppDynamics,Graf
Databases
Oracle 11g/10g/9i, SQL Server 2000/2005, Greenplum, IBM WebSphere Application Server
Database Utilities
Toad, SQL Developer.
Operating System
Ubuntu, Windows Server 2003, Windows 2000, Windows NT 4.0, Windows98/2000/XP/2007.
Languages
SQL, PL/SQL, UNIX, Shell Scripting, Python, XML, HTML, JavaScripting
Methodologies
Agile and Waterfall
Other Tools
BMC Request Service, Citrix, HP PPM,
Monitoring Tools
AppDynamics, Dynatrace, DataDog Grafana, NewRelic, SolarWinds
Overall Summary:
Established 10+ years strong experience with APM enterprise tools
Implemented Dynatrace managed End to End. Installed clusters, Active gates and one Agent on various land scape technologies.
Deployed one Agents on various operating systems such as Linux, windows, Solaris. Created Tags, management zones, Alerting profiles and custom metrics in Dynatrace.
Integrated Dynatrace with Service now. Instrumented Dynatrace with microservices and Docker. Instrumented Dynatrace with Azure Web apps and Azure fabrics. Instrumented Dynatrace with AWS EC2, Lambda applications. Worked on p1 and p2 issues using Dynatrace identified bottleneck issues.
Created reports and dashboards based on application team requirement. Used Dynatrace API's to create dashboard and reports for few applications. Worked setting up Dynatrace RUM. Created request attributes, custom service deductions based on application team requirements. Written queries in Dynatrace RUM to pull User experience data.
Strong experience with Splunk 7.x, 6.x and 5.x product, distributed Splunk environment.
Expertise in Installation, Configuration, Migration, Troubleshooting and Maintenance of Splunk infrastructure.
Monitor server applications, use monitoring tools OEM, AppDynamics, Splunk log files to troubleshoot and resolve problems.
Design and monitor dashboards for specific applications require monitoring through AppDynamics and configuring AppDynamics for mission critical applications
Development experience in customizing Splunk dashboards, reports, visualizations, using Splunk search queries and understand of complex IFX, RegEx (regular expressions).
Experience developing Splunk queries and dashboards targeted at understanding application performance and capacity analysis.
Hands on experience in installing and using Splunk apps for UNIX and Linux
Knowledge about Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy and Universal forwarder, License model.
Experienced in creating Dashboards in Kubernetes environment using application/system logs
Deployed Prometheus with Grafana to monitor the Kubernetes cluster and configured alerts firing when different conditions met
Handle issues with Dynatrace Console, Agents Configurations and Splunk configuration that involves different web application and batch, create Saved search and summary search, summary indexes.
Worked in complete Software Development Life Cycle (SDLC) Implementation from Requirement gathering, analysis, data modelling, design, testing, debugging, implementation, post implementation support and maintenance.
Strong experience in interacting with business users, gathering requirements through interviews, workshops, and existing system documentation or procedures, defining business processes, identifying and analyzing risks using appropriate templates and Analyst tools.
Solid understanding and experience in working with different databases such as Oracle, SQL Server, MySQL and writing Stored Procedures, Functions, Joins and Triggers for different Data Models.
Involved in End-to-End implementation of projects from Requirement gathering design, development and implementation of project.
Professional Experience:
Client: BNSF Railway, TX Feb 2023 – Till date
Role: Sr. Dynatrace/APM Engineer
Responsibilities:
Led the end-to-end implementation and configuration of the Dynatrace platform across on-premise and multi-cloud environments, enabling full-stack observability supporting more than 1,000 applications and services.
Designed and deployed custom dashboards, alerts, and synthetic monitoring scripts to provide real-time visibility into application health and user experience.
Automated Dynatrace agent deployment and configuration using tools like Ansible and was able to deploy oneagents on different operating systems like Windows, Linux (with various distributions like Amazon Linux, Ubuntu, Red Hat Enterprise Linux, and SUSE Enterprise Linux), and AIX
Integrated Dynatrace with enterprise tools such as ServiceNow to streamline incident management and reporting workflows.
Utilized Dynatrace Davis AI to conduct root cause analysis, proactively identify anomalies and Conduct root cause analysis for high-impact outages and application slowdowns, delivering actionable insights and driving long-term performance improvements.
Collaborated with cross-functional teams (DevOps, SRE, AppDev, and Infra) to define observability strategies, KPIs, SLIs, and SLOs aligned with business priorities and customer expectations.
Delivered executive-level reports and visualizations on system health, service availability, and performance trends, enabling data-driven decision-making. Built custom reports and executive-level dashboards to communicate key metrics and service health to stakeholders.
Worked extensively on setting RUM, Synthetic monitoring for different apps and also on setting up configurations for different OpenShift(Kubernetes) apps
Created Management Zones for different applications and also handled different types of configurations to monitor different Processes, services, hosts and databases
Worked on implementing Open Telemetry standards, custom event tagging, and deep log/metric/trace correlation for holistic monitoring.
Worked on observability maturity initiatives by implementing log, trace, and metric correlation to enhance root cause visibility.
Delivered executive-level reports and visualizations on system health, service availability, and performance trends, enabling data-driven decision-making.
Environment: Dynatrace, Dynatrace ELEVATE, ServiceNow, OTEL, OpenShift, MS Outlook, SharePoint, Dynatrace SaaS Gitlab certification
Client: Department of Veterans Affairs, TX Jan 2020 – Jan 2023
Role: Sr. Dynatrace/Splunk APM Engineer
Responsibilities:
Search Head Cluster Rectification Installed and configured different Splunk apps and add-ons on Splunk platform
Involved in Splunk upgradations, migrating infrastructure, troubleshooting Splunk Enterprise
Monitored and analyzed key performance metrics using AppDynamics.
Configured AppDynamics notification and alerts from multi-tiered applications and identify critical performance events and application errors via AppDynamics and Splunk.
Design and monitor dashboards for specific applications require monitoring through AppDynamics and configuring AppDynamics for mission critical applications
Actively involving in CPI & HPI calls. Helping the respective teams in resolving the issues and in finding the root cause analysis.
Working on PTASKS and CTASKS until closure as part of maintenance activities.
Deployed Prometheus with Grafana to monitor the Kubernetes cluster and configured alerts firing when different conditions met
Experienced in infrastructure and application monitoring using Prometheus, Splunk, New Relic, AWS CloudWatch, and AppDynamics
Worked on deploying Prometheus with Grafana to monitor the Kubernetes cluster and configured alerts firing when different conditions met
Monitored live traffic, Memory utilization, disk utilization using Azure Monitor and New Relic
Monitoring different priority level system tiles in EM Dashboard and reporting to POC’s for errors and threshold drops.
Creating and updating Tiles on the dashboards with respect to different monitoring tools, tickets, incidents and to work on them until closure.
Receiving and Providing Turn Overs to the oncoming shifts regarding all the work done (Incidents, Calls, Monitoring Activities) and concerned status updates throughout the shift. Recording these Turn Overs for future references.
Testing new phases of Dynatrace dashboards and responding to the respective teams for bug fix and enhancements.
Working on new dashboards (Operator Workspace) in SNOW to monitor all the required Alerts and Incidents and to resolve them in timely manner.
Handle issues with Dynatrace Console, Agents Configurations and Splunk configuration that involves different web application and batch, create Saved search and summary search, summary indexes.
Resolving SNOW incidents and tickets based on the alert levels by associating with necessary Point of Contact.
Monitoring VCL, AppDynamics, EHRM, OIT, Dynatrace Dashboards.
Co-ordinating with POC’s for troubleshooting the alerts for various reasons such as CPU, high memory utilization.
Documenting updates in VTB Communication tool for updating shift teams.
Monitoring the Application Performance and reporting to Application team.
Monitoring Dashboards in AppDynamics, Event Management Dashboard.
Monitoring the Event Management Service Now Dashboard.
Monitoring & troubleshooting Application and checking on CPU Utilization, Memory Utilization reporting to the team before raising requests.
Coordinating with Application team for Node Performance issues.
Assisting the Application team and Hardware team for follow-ups. Attending status reporting
Attending meetings for dashboards and other applications
Attending daily Event Management status report meetings.
Environment: Splunk, CARMA salesforce, AppDynamics, WebSphere, Dynatrace, SolarWinds, ServiceNow, Aternity, MSTeams
Client: Royal Bank of Canada, Minneapolis, MN Jan 2018 – Dec2019
Role: Sr. Splunk Developer (APM Monitoring)
Responsibilities:
Extensively worked on building of range maps for various SLA conditions by using all kinds of Splunk 7.x, 6.x Dashboard Examples
Search Head Cluster Rectification Installed and configured different Splunk apps and add-ons on Splunk platform
Involved in Splunk upgradations, migrating infrastructure, troubleshooting Splunk Enterprise and capacity planning.
Monitored and analyzed key performance metrics using AppDynamics.
Configured AppDynamics notification and alerts from multi-tiered applications as well as monthly alerts quarterly updates and monthly management pack updates
Created .NET and Java monitoring for clients to identify critical performance events and application errors via AppDynamics and Splunk.
Configured and used SiteScope Performance Monitor to monitor and analyze the performance of the server by generating various reports from the CPU utilization, Memory Usage to load average, etc.
Install, configure, and troubleshoot Splunk. Experience with regular expressions and using regular expressions for data retrieval. Work with application owners to create or update monitoring for applications.
Configuration of SPLUNK data inputs by understanding various parsing parameters like Index, source, source typing, queue sizes, index sizes, index locations, read/write timeout values, line breaks, event breaks, time formats etc. during index-time.
Created and configured management reports and dashboards in Splunk for application log monitoring and assessed logs with various log management tools to determine the cause of suspicious malicious activity
Implemented Splunk arrangements in exceptionally accessible, repetitive, conveyed figuring situations
Performed Field Extractions and Transformations using the RegEx in Splunk
Assist internal users of Splunk in designing and maintaining production-quality dashboards
Configurations with deployment server, indexers, search heads, serverclass.conf, server.conf, apps.conf, props.conf, transform.conf, forwarder management configurations.
Worked on clustering, deploying apps through Splunk deployment server, deployer, Splunk version upgradation, creating roles and authentication.
Created Summary searches and reports; In depth knowledge of Splunk license usage and safeguarding from violation.
Environment: Splunk, AWS, AppDynamics, PACMAN, Jenkins, Bitbucket, REST API’s, CCP, PCF, Marathon, Python, Rally.
Client: Deutsche Bank, Piscataway, NJ Dec 2016– Dec 2017
Role: Sr. APM Engineer
Responsibilities:
Designed Splunk Enterprise 6.5 infrastructure to provide high availability by configuring clusters across two different data centers.
Performed Field Extractions and Transformations using the RegEx in Splunk.
Installed and configured Splunk Universal Forwarders on both UNIX (Linux, Solaris, and AIX) and Windows Servers.
Monitored the Splunk infrastructure for capacity planning, scalability, and optimization.
Experienced in using Splunk- DB connect for real-time data integration between Splunk Enterprise and rest all other databases.
Worked on Actuate Reporting, development, deployment, management and performance tuning of Actuate reports.
Responsible with Splunk Searching and Reporting modules, Knowledge Objects, Administration, Add-On's, Dashboards, Clustering and Forwarder Management.
Responsible for troubleshooting various indexing issues by analyzing Splunk logs such as splunkd.log, metrics.log ingested as internal index.
Assists with the identification, creation, and maintenance of ties and nodes required to drive workloads for applications in AppDynamics.
Assisted with DB refreshes, backups, DB performance analysis, provide DB performance reports using AppDynamics.
Involved in using AppDynamics and Splunk etc. to improve client facing website's Availability, Scalability & Stability
Drive complex deployments of Splunk dashboards and reports while working side by side with technical teams to solve their integration issues.
Performed troubleshooting and/or configuration changes to resolve Splunk integration issues.
Worked on customizing Splunk dashboards, visualizations, configurations, reports and search capabilities using customized Splunk queries.
Environment: Splunk, Windows Server, Splunk UF, SPL, Splunk Knowledge Objects, Unix, Linux, SQL server, XML, Web Services, Oracle, MS SQL Server, SQL server.
Client: United Fire Group, Cedar rapids, IA May 2016 – Nov 2016
Role: Splunk Developer/Admin.
Responsibilities:
Daily Splunk administration maintenance.
Established On-boarding of Web and database server logs into Splunk by DB Connect Application.
Achieved hands-on experience in clustering, deploying apps through Splunk deployment server, Splunk version upgradation, creating roles and authentication.
Utilized the Splunk Machine Learning concepts, algorithms to write complex queries using SPL and visualize data into dashboards and reports.
Hands-On experience on multiple configuration file (.conf) settings.
Configured the heavy forwarder to send the logs from QRadar server to Splunk indexers and customized the reports and dashboards.
Involved in ingesting the data from multiple appliances into the cluster and analyze data with SPL queries.
Deployed Splunk enterprise package and forwarder package in multiple instances.
Involved in standardizing Splunk forwarder deployment, configuration, and maintenance on all Windows and Linux platforms.
Real-time monitoring of enterprise endpoints for signs of malicious activity by Carbon Black (CB).
Analyzed threat patterns by Carbon Black (CB) and investigate SIEM alerts with endpoint context and take actions if necessary.
Participated in client requirements meetings and presented the visual presentations of possible outcomes.
Developed the use cases for different business requirements.
Executed daily vulnerability assessments, threat assessment, and mitigation and reporting activities to safeguard information assets and ensure protection has been put in place on the systems.
Designed the Correlation searches for multiple end client requirements.
Extensive knowledge in creating accurate reports using XML, Dashboards, visualization, reports, alerts and pivot tables for the business users.
Hands-on experience with Citrix NetScaler load balancer
Hands-on experience with indexer clustering and search head clustering in both test and production environment
Assisted the privileged user access management team to solve the daily encountered problems.
Customization of Dashboards and reports and scheduled searches.
Experience with working on Service now ticketing tool.
Worked on User access roles and capabilities.
Environment: Splunk, Linux, Windows 2008,2012, IBM AIX, Oracle, MS SQL Server 2012, SQL, Symantec Endpoint (SEP), Carbon Black (CB).
Client: Wells Fargo, New Jersey, NJ Jan 2015 - Apr 2016
Role: Splunk Developer
Responsibilities:
Experience in creating Splunk apps, searches, Data models, dashboards, and Reports using the Splunk query language.
Involved in standardizing Splunk configuration and maintenance across UNIX platforms.
Created Dashboards, report, scheduled searches and alerts.
On-board data, create various knowledge objects, install and maintain the Splunk App (Real Time Payment App)
Developed XML, HTML, java script for advance UI.
Developed Scripts for working big data (Account load process for Real Time Payments) and advance backend integrations.
Extensive experience on setting up the Splunk to monitor the transaction volume and track activities on servers.
Knowledge about Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy and Universal forwarder, License model.
Worked on setting up Splunk to capture and analyses data from various application servers.
Captured data from various front end, middle ware application.
Field Extraction, Using Rex Command and Regex in configuration files.
Created many of the proof-of-concept dashboards for IT operations, and service owners which are used to monitor application and server health.
As in production environment, I was involved in supporting production issues by analyzing data from various monitoring tools from Sys logs and application logs. This involves working with various team’s real time on a conference call.
Estimated the Splunk license required for the project.
Environment: SPLUNK, Splunk Enterprise, Splunk Module, Linux, HBase, Splunk API, REST API, WebSphere Application Server 7.0, rex, site Catalyst, alertsite, Splunk knowledge Object, Python.
Client: Zurich Financial Services, Hyderabad, India Jun 2013 – Jun 2014
Role: Splunk Engineer
Responsibilities:
Requirement gathering and analysis. Interacted with team members and users during the design and development of the applications and Splunk Objects.
Design support & maintain large Splunk environment in a highly available, redundant, geographically dispersed environment.
Perform Splunk agent deployment, configuration and troubleshooting across a variety of platforms.
Install and configure Splunk DB Connect and support of syslog-ng and rsyslog.
Monitor Splunk internal logs to identify and resolve existing or potential issues.
Monitor the Splunk infrastructure for capacity planning and optimization.
Troubleshoot technical issues to determine root cause and resolve or implement workaround as necessary.
Reproduce customer issues, file bug reports and escalate cases to Splunk support as necessary.
Perform Enterprise Linux tasks as they pertain to supporting the Splunk application.
Modify and troubleshoot various automation scripts.
Maintain Splunk systems internal documentation, including SOP's and design documents.
Provided technical services to projects, user requests and data queries.
Experience in dashboards and reports performance optimization.
Environment: Splunk, Deployment server, Integration, Splunk Dashboard Examples, Server management, Dashboards, Search processing language (SPL), Field extraction, Regex, Rex, LINIX, XML.
Education:
Master of Science in Computer and Information Systems (MSCIS), Wilmington University, DE (Passed out year: 2016)
Bachelor of Technology in Electronics and Communications Engineering (Hybrid), JNTU, India (Passed out year: 2013)
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