Mary J Landeros-Aceves
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OBJECTIVE: Seeking a career where I may use my interest in office and business administration by providing the best of my experience and skills to serve this company.
EDUCATION: University of Phoenix Graduation Date: Dec/2024 Master of Arts-Teaching
Current GPA: 3.8
The University of Phoenix Graduation Date: August 2023 Bachelor of Arts – Business Management
GPA: 3.40
BASSETT USD
Medical Billing and Coding Graduation Date: June 2015 Basset Unified School District Graduation date: June 2009 High School Diploma
GPA 3.8
RELEVANT COURSES:
Business Communications
Sociology: Teamwork &
Collaboration
Finance for Decision Making
CPI
Passed CBEST, QBS, and CLEP tests
Essentials of Psychology
Innovative Leadership
College Mathematics
RBT
Mandated Reporting
Foundations of Business
Communications for Careers
Organizational Behavior for Managers
ABA
Adult Education (ESL, Social Studies)
EXPERIENCE: (current)
Hacienda La Puente USD - Para-Educator/ Severe Handicapped Special Education January/2024 – Present Assisting Severely Handicapped Transitioning students (18-22 years old) with their daily living activities. Assist with their independent education, personal hygiene, eating, and mobility needs. (Physical Therapy) Recording and filing any human discrepancies or health issues found. Kaiser Permanente Riverside, California – Patient Services Representative II April/2023 – April/2024 Assist with daily phone calls from Kaiser members, helping release information for confidential records, creating requests, forms, and specific documents to cover the members’ needs, and providing accurate information, transferring calls to the assigned departments, and assisting with the State Disability Certification process and FMLA requests: review and process mail and emails.
Kaiser Permanente Moreno Valley/Riverside-Adm. Offices ER Admitting Specialist/PSR ll Sep/2022 – April/2023 Under the direct supervision of the Admitting Manager/Supervisor/Designee, performing as a patient service professional, responsible for coordinating and completing every phase of the admission function including admissions, pre-admissions, interviews for financial and demographic information, obtaining and processing advance directives, obtaining patient/agent signatures, initiating valuables collection and distribution, document preparation for all elective, direct and emergency admissions, revenue collection in all settings, and data retrieval and assuring confidential treatment of all communications written and verbal and initiating and maintaining patient room assignments and status until discharge. Acting as a primary informational resource and assisting both internal and external customers, making decisions and working independently to achieve all departmental functions, as well as maintaining an in-depth understanding of job duties and changes as admitting decisions have significant financial and medical implications. Perris Union High School District- High School Clerk & Para Educator August/2022- 04/2023
Assisting students in Special Education to achieve accomplish personal and academic goals
Providing behavior support and promoting social integration between students
Consulting and collaborating with Special Education teachers and coordinators for program improvements
Attending weekly meetings and contributing to the development of the Para educator Handbook and Evaluation Plan Desert Sands Unified School District Pre-K -12 Clerk & Para educator January/2018 – 08/2022
Assisting students in Special Education to achieve accomplish personal and academic goals
Providing behavior support and promoting social integration between students
Consulting and collaborating with Special Education teachers and coordinators for program improvements
Attending weekly meetings and contributing to the development of the Paraeducator Handbook and Evaluation Plan Eisenhower Medical Center Patient Admitting Specialist February/2021 – February/2022
Admitting patients, accurately entering their information into the hospital’s patient database
Verifying patients’ health insurance coverage and eligibility
Processing insurance, co-pays, and deductible payments
Utilizing Excel to keep track of all payments
Performing any other hospital office duties as needed
Evening secondary job
G4S Security Services Security Bank Protection Officer February 2018 – September 2021
Securing premises and personnel by patrolling property; monitoring surveillance equipment
Inspecting buildings, equipment, and access points; permitting entry
Preventing losses and damage by reporting irregularities
Informing violators of policy and procedures; restraining trespassers
Surveillance and protection of bank customers, employees, and property Lawton Public Schools Pre-K - 12 Instructional Aide & Para-Educator August 2017 – December 2018
Assisting in facilitating the personal, social, and intellectual development of students
Establishing a positive learning environment by responding to students’ needs
Ensuring that all activities conform to building and district guidelines Lynch, Lynch & Norrell Counseling Secretary August 2017 – December 2017
Greeted visitors and answered phone calls; referred calls and visitors to appropriate staff
Interviewed patients to obtain financial, social, and medical information for admission and billing purposes
Reviewed, evaluated, verified, and entered admission documents and information into the electronic health record system
Determined insurance carrier for billing; kept a variety of financial, accounting, and statistical records Foundation Head Start Health & Administrative Assistant August 2014 - July 2017
Maintained all Health and Safety Office databases accurately and provided timely reports for Safety Officers and the Occupational Health Nurse
Liaised with procurement in ordering first aid, health, and safety-related equipment and services
Ensured that local schools maintained accurate data on students’ health records
Safeguarded that academic materials were provided for local schools
Performed any other clerical and administrative duties assigned Macy’s West Covina, California: Human Resources Assistant August 2014 – July 2017
Maintained digital and electronic records of employees
Served as the point of contact with benefit vendors and administrators
Assisted with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts
Scheduled meetings, interviews, and HR events, and maintained agendas; coordinated training sessions and seminars
This was an evening secondary job
Basset Unified School District Pre-K - 12 Health Assistant & Clerk January 2009 – 01/2014
Performed record keeping, appointment setting, and supplied an inventory of necessary materials
Monitored treatments and communicable diseases
Maintained student documents, compiled data, and developed requested reports. Parents’ Place FRC Family Services Specialist January 2007 – Dec/2009
Assisting families with Special needs children in obtaining all possible resources for their family.
Organizing family events, conferences, seminars and conducting workshops.
Researching for resources and materials for the families. Baldwin Park USD Pre-K – 12 Substitute Assistant/Multiple Assignments
Assisting as a substitute at the cafeteria, classrooms, and office, helping teachers with all students’ academic needs.
Assisting in facilitating the personal, social, and intellectual development of students, August 1999 – December 2007
Establishing a positive learning environment by responding to students’ needs
Ensuring that all activities conform to building and district guidelines ACTIVITIES/AWARDS:
Most Contributing Parent Award, Tracy Elementary School 2006
- Received this award for providing more than 150 volunteer hours per year, helping students, parents, and teachers in all the school events for 10 years
TECHNICAL / NON-TECHNICAL SKILLS:
Fluent in Spanish and English (Bilingual)
Official Spanish-English Translator at Kaiser Permanente
In-depth knowledge of Microsoft Office: Word, Excel, Outlook, Publisher
Excellent communication, customer service, and administrative skills **********@*****.***