High School Customer Service

JENNIFER AVILA

904-***-**** - *****************@*****.***

Education

High School Diploma – Ganesha High School 09/2004-06/2008

Business Operations Associate 01/2022-current

Aston Carter

Accountable for managing and quality checking all transactions posted to assigned EMEA sales ledger.

Develop strong customer relationships to ensure positive cash flow and by ensuring proper documentation (purchase orders, etc.)

Accountable for chasing and obtaining prompt payment of due invoices

Provide excellent customer service through resolving queries where necessary - this includes working closely with the sales team and other support partners

Provide support when required to our partners

Participate in regular ledger reviews and resolution of issues arising within agreed timescales

Collect cash from customers in line with customer contractual terms and company processes

Meet monthly cash collection target as agreed with the Manager of Operations Support

Ensure timely resolution of unapplied cash receipts

Provide accurate and timely data for client and internal reports

Carrying out of such ad-hoc tasks as required by Manager of Operations Support

Security Officer 08/2014 to 05/2021

Paragon Systems Inc.

Accountability for managing and submitting auditing reports for location

Provide customer service through resolving public inquires and mitigations

Direct public to facility directory for prompt assistance

Inventory Supervisor (Data Entry) 02/2009 to 09/2013

DDI Inc.

Manual and systematical product allocation

Provide accurate and timely data for internal queries

Audit reports

Generate SKU labels for inbound/ outbound product

Acquisition of manual and systematic product

Provide support when required to partnering departments

Direct and oversee teams in various departments as needed to ensure leadership coverage

Skill Highlights

Ability to prioritize, organize, problem solve and meet deadlines and goals

Ability to communicate effectively and provide follow up

Capability of working in a team-oriented environment that is fair, open and honest

Good written/oral communication and interpersonal skills

Good adaptation to different environments and skills

Efficient computer skills

Proficient in Spanish

Contact this candidate