Customer Service Relations
Resume:
SHEREE
FRAY
Chicago, IL
**************@*****.***
PROFESSIONAL SUMMARY
Current student working toward master’s degree in psychology and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
SKILLS
Early Education and Care (EEC) certified (June 2016) Family Childcare (FCC) certified (June 2013) } Proficient in Microsoft Office Customer Service Experienced in coordinating workshops Cultural Awareness Customer Relations Attention to Detail Teamwork and Collaboration Dependable and Responsible Microsoft Office Relationship Building
EXPERIENCE
• • • • • Babysitting Potty Tummy Meal Playtime- prep training time reading, and Nanny, games Chicago.and songs IL Feb 2019- Present Imagine PlaySpace, Assistant Teacher, Boston .MA Aug 2018 - Jan 2019
• Working with children in a play space
• Creative reading, arts, games and music.
ESL Teacher, Los Angeles.CA June 2018 - Aug 2018
• Teach English to students 7-17 years
• Create activities in Reading, Math, and English
• Facilitate group activities using pictures, games and hands-on in English Daycare Teacher, Boston, MA May 2012 - Dec 2016
• Develop language skills by reading, interacting through words and phrases as well as visual and art projects
• Foster activities for gross and fine motor development by doing art projects and movement in dance and rhythm
• Create and execute curriculum based on age range, and level of children Disabilities Tutor and Note-taker, Boston, MA Sept 2011 - April 2013
• Facilitate homework help by reviewing papers to improve grades and understanding in the classroom
• Note-taking and Tutoring one-on-one to support better understanding of assignments given in the classroom
• Lead students on class field trips to meet requirements for teacher and grade After School Teacher, Boston, MA Oct 2010 - June 2011
• Manage homework help by reviewing and correcting to help improve understanding and grades in the classroom
• Facilitate creative games, art and reading activities to encourage teamwork and support with Group members
• Encourage different themes in curriculum writing for students to explore, learn, and grow as an Individual person ABCD Summer Works, Boston, MA July 2010 - Aug 2010
• Greet clients in a cordial fashion to let them feel welcome
• Worked with youth ages 15-21 during their summer positions
• Answer phones daily to give and receive information about the programs available
• Assisting Director and Senior Administration with various projects/administrative tasks
• Implement flyers for community organization to market and bring awareness to the center
• Data input of files for employees and summer works students City Year, Boston, MA July 2009 - June 2010
• Lead a group of 8 people in their first year of Service mentoring and guiding them on Commitment and engagement to have a successful year
• Lead campers throughout their stay at camp site
• Facilitate camp activities such as art, games, and reading for grades K-6 to build communication, Understanding, and teamwork as a group
• Coordinate community project with a team of 8: renovating, painting, cleaning and more for a Citywide Service Day
• Plan after school tutoring for 1st and 2nd graders to support homework help in bettering grades and understanding of assignments
• Lead mentoring program that guided children on different experiences in school that made it a Safe, fun and learning environment
City Year, Miami, FL Corps Member Jan 2009 - June 2009
• Distribute food from Red Cross to the homeless to help fight hunger and encourage healthy eating
• Tutor grades K-6 to improve understanding and better grades in the classroom
• Work in outreach Programs for the homeless to find housing, food and clothes to improve their living lifestyles
• Paint community centers for the elderly
• Participate in beach clean ups to better the community environment EDUCATION
Psychology Masters, Anticipated Graduation Date – June 2026 National Louis University, Chicago, IL
Bachelors 'of Psychology Diploma, June 2016
University of Massachusetts Boston Campus, Boston, MA Psychology Associate Diploma, May 2013
Bunker Hill Community College, Boston, MA
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