Customer Service Salt Lake

VIRGIL. W. PRESTON

Salt Lake City, Utah ***** 702-***-**** **************@*****.*** WWW: Bold Profile Lobby Attdt, 05/2019 - Current

Marriott-HEI – Salt Lake City, UT

Maintained a clean and organized workspace, ensuring a positive first impression for all visitors entering the premises.

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Developed strong interpersonal skills through daily interaction with diverse clientele including executives, vendors, clients, and employees from various departments within the organization.

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Provided exceptional customer service by promptly addressing inquiries and directing visitors to appropriate departments or staff members.

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Houseman Janitor, 02/2017 - 05/2019

Crystal Inn Hotel – Salt Lake City, UT

• Reported found guest articles and merchandise damage to managers on duty. Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.

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• Gathered linen supplies and organized linen closets for prompt room restocking.

• Disposed of trash and recyclables each day to avoid waste buildup. Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.

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Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.

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Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.

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Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.

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• Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary. Janitor, 04/2015 - 02/2017

Shadetree Womens Shelter – Las Vegas, NV

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning WORK HISTORY

windows, and dusting.

Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.

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• Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.

• Kept building spaces premises clean inside and outside. Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

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Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

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Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.

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High School Diploma: All Requirements

I.M Terrell Sr Highschool - Ft.Worth,Tx

EDUCATION

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