Customer Service A Reliable

Diploma in Tourism and Hospitality Management

Cleaning and setting up all guest rooms

Disinfecting and deodorizing rooms and lavatories. Carrying out any reasonable guest reques

Ensuring a high standard of cleanliness in all public areas to meet busines objectives and goals Cleaning rooms, hall ways and other living areas and perform general cleaning tasks including making beds in rooms, vacuuming halls, and outside lodge areas

Lodge At The Ancient City, Zimbabwe

01/2023 - 12/2023

Housekeeper

Cresta Lodge Harare, Zimbabwe

01/2024 - Present

Housekeeper

Executed all housekeeping duties for a major lodge, including cleaning rooms and responding prompty to guest requests.

Strives to maintain a safe working environment through the prevention of accidents, preservation of equipment and achievement of safe working environment . Strips bed of all linen and remakes with fresh linen, checking bed spreads, blankets and bed pads for cleanliness.

Maintains the cleanliness and sanitation of rooms including passageways. Operates cleaning equipment, scrapers, brooms and variety of hand and power tools. Using a variety of cleaning agents and chemicals.

Mixing water and detergents or acids in container to prepare cleaning solutions, according to specifications.

Cleaning public bathrooms, elevators, offices, corridors, public areas and crew member quarters. Cleaning, maintaining, and replenishing towels and amenities in the Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception.

PRIMROSE SHAMISO MHONDAMAPANGO

17719 Dieppe Road New Cranborne Harare Zimbabwe

+263********* **************@*****.***

A highly experienced Housekeeper who you can rely on to demonstrate an exceptional attention to detail, speed and accuracy in anything she does. Worked in the hospitality industry for more than 4 years and from which i learnt how to accurately anticipate guests as well as operational needs with all the skills that you are looking for. Experience of maintaining the cleanliness and organisation of rooms, offices, playing grounds and public areas. Skilled at performing basic cleaning duties, deep sanitation, organising spaces and general housekeeping tasks in a timely efficient manner. Experience View from the top guest

Date of Birth: 31/12/98

Skills

The ability to work independently with professionalism while maintaining a focus on facility and customer service Highly responsible, reliable, efficient with excellent attendance records, tact and diplomacy Effective verbal communication skills Ability to work with diverse populations and groups. Reference: Available Upon Request

Contact this candidate