Support Technician Network Administrator
Resume:
KEVIN
JOSEPH
CUEVAS
Infrastructure Technician I
Computer IT Technician
Computer Network Administrator
Computer Network Technician
Computer Support Technician
Computer Maintenance Technician
Certified Nurse Aide
National Truck Driver
Retail Department Manager
Retail Merchandiser
Security
Steward
PROFILE
44 Years of Age
Chitimacha Indian Tribe
Indian Name Soaring Eagle
Divorced and Separated
Endured 2 FEMA Disasters
Hurricane Katrina 2007 Flood Disaster
CONTACT
928-***-**** Main
928-***-**** Alternate
WEBSITE
https://www.linkedin.com/in/kevincue
vas/
*****.******.******@*****.***
REFERENCES
Freeport McMoRan Copper and Gold
Professional
Stacy Moore
Sherman Independent School District
Larry Malone
Professional
Personal
Kevin Dale Cooper
Personal
Ronald and Jimmie Cooper
Personal
Keith Dustin Cuevas
AWARDS
Sherman Independent School District
5 Years Perfect Attendance
7 Years Accident Free
Awarded Driving Jacket
Sherman Healthcare
Employee of the Month
PAM Transportation
6 Months Driver Safety Free
Awarded Driving Jacket
HOBBIES
Computers & Electronics
Fine Arts & Crafts
EDUCATION
Grayson County College
Denison, Texas
May 2014
3.8 GPA, Achieved the Dean’s List three times.
Associates Degree of Applied Science
Network Administrator Certification
Computer Support Technician Certification
Computer Network Technician
Yavapai College
Prescott, Arizona
August 2000
4.0 GPA, Tested out of all classes in two days for the entire semester. Microsoft A+ Certification
Denison High School
Denison, Texas
December 1998 Class of 1999
3.0 GPA, Advanced Industrial Electronics and graduated a semester early.
Advanced Industrial Electronics AP Accredited Class Computer Maintenance, Installation and Repair
Journalism, Electronic Yearbook Action 3.0
Chess Club
Art Club
Certified Nurse Aide
Savoy, Texas
Mullican Care Center
Certified Nurse Aide License Texas Registry
CPR Certification
C1 Ft Worth Truck Driving School
Ft Worth, Texas
PAM Transportation
Class A CDL License
Sherman Independent School District
Sherman, Texas
CPR & First Aide Certification
Passenger & Safety Transportation Endorsement
Online Gamer
SKILLS
AMD, Intel, Cyrix, IBM, Systems
Notebooks, Chromebooks, Laptops
Installation and Restorations
Bios and Firmware Updating
Cpu Liquid Cooling, Ethusiasts Highend
Gaming Builds
Computer Performance and Network
Monitoring
Overclocking Profile Highend
Performance Setups
Led Control Strips and Lighting Kits and
Setups
Scsi Raid, Ide, Serial Ata, Sata,
Thunderbolt, Firewire
Peer to Peer, Null Modem, Serial,
Dialup Modems, Broadband
Vga, Super Vga, Optical, Hdmi, Dp
Port Cabling, Crossfire and SLI
Parental Controls, Priveleges, Rights
and Security
Surround Sound Setups and Installation
Backup Sytems and Restoration and
Recovery
Photography & Video Editing and
Recovery
Media Card Backup and Media
Burning
Presentation & Webpage &
Development
IRC Scripting and IRC Chat
Microsoft Windows 3.0, 3.11, 95, 98,
98SE, NT, 7, 8, 10, 11, 12
Microsoft Windows Server
Windows Shell
Novell
DOS 5.0, 6.22
Android Mobile & Windows Phones
IOS Tablets
Bootable 5.44, 3.5, CD, Dvd, Blueray
Disk, USB, Partitioning DOS 5.0, 5.22,
MBR, GPT, Raid Controllers and
Software
Vonage & Voip Teleconferencing
Phone Systems
WORK EXPERIENCE
Choctaw Casino and Resorts – Steward – Durant, OK
09/2023 – 05/2025
Machine and handwashed dishes for eight accountable venues. Maintained cleanliness and organization of dining and service areas to enhance guest experience.
Assisted in training new staff on sanitation protocols and operational procedures.
Ensured compliance with health and safety regulations during food service operations.
Collaborated with kitchen staff to streamline dishwashing processes, reducing turnaround time.
Developed standard operating procedures for waste disposal, improving sustainability efforts within the casino. Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands. Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Monitored dining room inventory and replenished as necessary. Walmart - Automotive Care Technician – Durant, OK
01/2024 – 09/2024
Diagnosed and repaired automotive systems using advanced diagnostic tools and equipment.
Conducted routine maintenance services, ensuring vehicles met safety and performance standards.
Implemented quality control measures to improve accuracy in diagnostics and repairs across service department. Analyzed customer feedback to identify service improvements, increasing client satisfaction and retention rates. Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes. Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles. City of Durant - Trash Truck Driver – Durant, OK
06/2019 – 11/2019
Operated trash collection vehicle efficiently, ensuring timely pickups and adherence to safety protocols.
Conducted pre-trip inspections, identifying maintenance needs to enhance vehicle performance and reliability.
Managed waste disposal routes, optimizing schedules for maximum efficiency and reduced operational costs.
Trained new drivers on safety regulations and best practices, fostering a culture of compliance and responsibility.
Worked closely with supervisors to improve route efficiencies and identify best practices.
Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
Washed and disinfected collection truck to maintain professional standards.
Performed routine maintenance on collection truck and other equipment.
Inspected collection truck for mechanical problems before use and reported mechanical problems to supervisor.
Durant Independent School District – School Bus Driver – Durant, OK 06/2018 – 10/2018
Ensured student safety during daily transportation routes across diverse neighborhoods.
Managed timely pickups and drop-offs, fostering positive relationships with students and parents.
Monitored student behavior on buses to maintain a respectful and safe environment.
Maintained accurate records of daily routes, incidents, and vehicle maintenance logs for compliance purposes.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety. Conducted regular vehicle inspections and maintenance checks to uphold operational standards.
Schneider Watkins & Shepard – Regional Truck Driver – Missoula, MT 03/2018 – 07/2018
Operated long-haul trucks safely across various routes, ensuring timely deliveries and compliance with regulations.
Conducted pre-trip inspections to verify vehicle safety and maintenance, reducing breakdown incidents.
Managed logistics for load planning and route optimization, improving fuel efficiency during transport operations.
Maintained accurate records of mileage, fuel usage, and delivery schedules to support operational accountability.
Implemented safety protocols that contributed to a reduction in accidents and improved driving performance metrics. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety. United States Postal Service – Rural Carrier Associate – Denison, TX 05/2018 – 06/2018
Delivered mail efficiently across designated rural routes, ensuring timely service to customers.
Maintained accurate delivery logs and records for accountability and tracking purposes.
Assisted in route planning to optimize delivery schedules and minimize delays.
Communicated effectively with customers to address inquiries and resolve issues promptly.
Conducted regular vehicle inspections to ensure compliance with safety standards and regulations.
Utilized GPS navigation systems for accurate route management and efficient deliveries.
Indian Nation Wholesale – Dedicated Route Driver – Durant, OK 04/2018 – 05/2018
Operated long-haul trucks safely across various routes, ensuring timely deliveries and compliance with regulations.
Conducted pre-trip inspections to verify vehicle safety and maintenance, reducing breakdown incidents.
Managed logistics for load planning and route optimization, improving fuel efficiency during transport operations.
Maintained accurate records of mileage, fuel usage, and delivery schedules to support operational accountability.
Implemented safety protocols that contributed to a reduction in accidents and improved driving performance metrics. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety. Sherman Independent School District - School Bus Driver – Sherman, TX 08/2011 – 04/2018
Ensured student safety during daily transportation routes across diverse neighborhoods.
Managed timely pickups and drop-offs, fostering positive relationships with students and parents.
Monitored student behavior on buses to maintain a respectful and safe environment.
Maintained accurate records of daily routes, incidents, and vehicle maintenance logs for compliance purposes.
Kept bus interiors clean and tidy to provide comfortable passenger environments.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety. Conducted regular vehicle inspections and maintenance checks to uphold operational standards.
Sherman Skatelands of America – Security – Sherman, TX 11/2016 – 02/2017
Assisted in conducting routine safety inspections and risk assessments Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises. Improved facility security by conducting regular patrols around premises.
Dollar General – Associate Key Holder – Sherman, TX 02/2016 – 04/2016
Developed and implemented visual merchandising strategies to enhance product displays and drive customer engagement. Analyzed sales data to optimize inventory levels, ensuring product availability and reducing stock discrepancies.
Monitored and maintained store layout compliance with company guidelines, enhancing overall shopping experience. Streamlined replenishment processes to improve efficiency, reducing time spent on inventory management tasks.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement. Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Dominoe’s Pizza Delivery – Sherman, TX
05/2015 – 08/2015
Delivered pizzas promptly, ensuring high customer satisfaction and repeat business.
Managed cash transactions accurately, minimizing discrepancies and enhancing financial accountability.
Navigated routes efficiently using GPS technology, reducing delivery times and increasing productivity.
Maintained vehicle cleanliness and functionality, ensuring compliance with health and safety regulations.
Communicated effectively with customers regarding order status and addressing concerns professionally.
Improved customer satisfaction by consistently delivering orders on time and with accuracy.
PAM Transportation – National Truck Driver – Tontitown, AR 10/2010 – 04/2011
Operated long-haul trucks safely across various routes, ensuring timely deliveries and compliance with regulations.
Conducted pre-trip inspections to verify vehicle safety and maintenance, reducing breakdown incidents.
Managed logistics for load planning and route optimization, improving fuel efficiency during transport operations.
Maintained accurate records of mileage, fuel usage, and delivery schedules to support operational accountability.
Implemented safety protocols that contributed to a reduction in accidents and improved driving performance metrics. Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety. Delta Catering LLC – Lead BR – New Orleans, LA
02/2010 – 10/2010
Oversaw daily operations, ensuring compliance with safety and quality standards.
Unloading and receiving of shipments.
Maintained and cleaned bedrooms, showers and floors. Washed Linens, Draperies, and shower curtains.
Stripped and Waxed Floors using Heavy Duty Machinery. Stocked, and kept inventory levels neat and clean as well as full. Oversight of twelve floors on the Transoceanic Discovery Deep-seas Drillship.
Texoma Medical Center Reba Rehab – Nurse Aide – Denison, TX 05/2009 – 02/2010
Assisted patients with daily living activities, ensuring comfort and safety. Monitored vital signs and reported changes to nursing staff promptly. Maintained cleanliness and organization of patient care areas to enhance efficiency.
Provided compassionate support, fostering positive relationships with patients and families.
Tended to patients with diverse medical conditions, including dementia, Parkinson’s disease, and diabetes, adapting care approaches accordingly.
Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Texoma Specialty Care Center – Certified Nurse Aide Denison, TX 02/2009 - 05/2009
Assisted patients with daily living activities, ensuring comfort and safety. Monitored vital signs and reported changes to nursing staff promptly. Maintained cleanliness and organization of patient care areas to enhance efficiency.
Provided compassionate support, fostering positive relationships with patients and families.
Tended to patients with diverse medical conditions, including dementia, Parkinson’s disease, and diabetes, adapting care approaches accordingly.
Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
Snapple Dr Pepper Bottling – Merchandiser – Sherman, TX 09/2008 – 02/2009
Developed and implemented visual merchandising strategies to enhance product displays and drive customer engagement. Analyzed sales data to optimize inventory levels, ensuring product availability and reducing stock discrepancies.
Monitored and maintained store layout compliance with company guidelines, enhancing overall shopping experience. Streamlined replenishment processes to improve efficiency, reducing time spent on inventory management tasks.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement. Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Walmart – Daytime Grocery Stocker – Sherman, TX
03/2008 – 09/2008
Organized and replenished inventory to maintain optimal stock levels on shelves.
Assisted customers in locating products, enhancing overall shopping experience.
Operated manual and electric pallet jacks for efficient stock movement.
Collaborated with team members to ensure timely restocking of high- demand items.
Monitored product expiration dates, reducing waste through proactive management.
Maintained cleanliness and organization of stockroom, ensuring compliance with safety standards.
Old Navy Gap Inc – Receiving Associate – Sherman, TX 03/2008 – 09/2008
Organized and replenished inventory to maintain optimal stock levels on shelves.
Assisted customers in locating products, enhancing overall shopping experience.
Operated manual and electric pallet jacks for efficient stock movement.
Collaborated with team members to ensure timely restocking of high- demand items.
Monitored product expiration dates, reducing waste through proactive management.
Maintained cleanliness and organization of stockroom, ensuring compliance with safety standards.
Sherman Healthcare – Certified Nurse Aide – Sherman, TX 08/2007 - 03/2008
Trained new staff on best practices for patient care, enhancing team efficiency and cohesion.
Advocated for patients' needs during team meetings, contributing to improved care outcomes and satisfaction.
Completed thorough documentation of patient information in electronic health records.
Improved patient comfort by providing compassionate and attentive care.
Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status. Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
Assisted nursing staff with daily tasks for increased efficiency in patient care.
Ensured compliance with regulatory standards by adhering to infection control protocols.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Mullican Care Center – Certified Nurse Aide – Savoy, TX 01/2007 – 07/2007
Completed thorough documentation of patient information in electronic health records.
Improved patient comfort by providing compassionate and attentive care.
Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status. Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
Maintained clean and organized living spaces for patients to promote a healthy environment.
Ensured compliance with regulatory standards by adhering to infection control protocols.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Denison Industries – Heat Treat Technician – Denison, TX 05/2006 – 12/2006
Operated and maintained foundry equipment to ensure optimal performance.
Collaborated with engineering teams to refine casting processes for improved efficiency.
Conducted quality inspections of finished products to meet industry standards.
Increased overall foundry productivity with innovative process improvements and advanced technology integration.
Maintained detailed records of foundry operations, enabling accurate reporting and data-driven decision-making.
Measured, mixed, and poured raw materials to create new molds. Office Depot – IT Sales Technician – Baton Rouge, LA 04/2003 – 05/2006
Installed and maintained equipment to ensure optimal performance and customer satisfaction.
Conducted product demonstrations, enhancing customer understanding and engagement with offerings.
Provided technical support during sales process, addressing client inquiries effectively.
Collaborated with cross-functional teams to streamline installation processes and improve service delivery.
Developed tailored sales presentations that resonated with diverse audiences and addressed specific pain points effectively. Increased sales revenue by providing exceptional product knowledge and technical support to customers.
Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
Enhanced customer satisfaction with timely troubleshooting and resolution of product-related issues.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Denison Industries – Automotive Furnace Operator - Denison, TX 07/2002 – 04/2003
Operated and monitored furnace equipment to ensure optimal performance and safety standards.
Adjusted controls to regulate temperature and pressure during production processes.
Maintained accurate records of production data, material usage, and equipment performance metrics.
Enhanced furnace efficiency by conducting regular inspections and preventative maintenance.
Monitored flow, temperature and gas to keep smooth production. Super K-Mart – Night Stocker, Sherman, TX
01/2002 – 07/2002
Stocked shelves efficiently to ensure product availability and optimal presentation.
Organized inventory in backroom for easy access and streamlined restocking processes.
Assisted with unloading shipments, verifying accuracy of delivered products against invoices.
Implemented best practices for inventory management, reducing stock discrepancies.
Unloaded arriving product stock and moved to store display areas. Removed all boxes and related trash from sales floor and processed through compactors.
Improved store organization by efficiently restocking shelves and displays during overnight shifts.
Nackard Beverages Pepsi Co - Merchandiser – Prescott, AZ 07-2002 – 01/2002
Developed and implemented visual merchandising strategies to enhance product displays and drive customer engagement. Analyzed sales data to optimize inventory levels, ensuring product availability and reducing stock discrepancies.
Monitored and maintained store layout compliance with company guidelines, enhancing overall shopping experience. Streamlined replenishment processes to improve efficiency, reducing time spent on inventory management tasks.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement. Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Hastings Entertainment – Music Department Manager – Prescott, AZ 12/2001 – 07/2002
Led departmental operations, ensuring alignment with strategic goals and initiatives.
Developed and implemented process improvements that enhanced team efficiency and productivity.
Analyzed performance metrics to identify areas for improvement and drive operational excellence.
Oversaw budget management, ensuring adherence to financial targets while maximizing departmental output.
Led a team of professionals to consistently achieve or exceed performance targets.
Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities. Chino Valley Rentals – Maintenance Technician – Chino Valley, AZ 10/2001 – 04/2002
Diagnosed mechanical issues using specialized tools, successfully restoring equipment functionality.
Developed and implemented streamlined processes for equipment repairs, reducing turnaround times.
Operated varied hand and power tools to complete repairs. Troubleshot equipment breakdowns and performed preventive maintenance.
Inspected and maintained equipment to keep items in top working condition.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner. Radio Shack – IT Sales Technician – Sherman, TX
04/2001 – 11/2001
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements. Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members. Championed customer-first approach, significantly enhancing customer experience and loyalty.
Developed and executed innovative promotions, driving increased foot traffic and sales.
Increased customer satisfaction with proactive issue resolution strategies.
Walmart – Overnight Receiving Stocker – Sherman, TX 01/2000 – 12/2000
Organized and replenished inventory to maintain optimal stock levels on shelves.
Assisted customers in locating products, enhancing overall shopping experience.
Operated manual and electric pallet jacks for efficient stock movement.
Collaborated with team members to ensure timely restocking of high- demand items.
Monitored product expiration dates, reducing waste through proactive management.
Maintained cleanliness and organization of stockroom, ensuring compliance with safety standards.
Cici’s Pizza – Dishwasher and Busser - Denison, TX 01/1999 – 12/2000
Maintained cleanliness and organization of dining areas to enhance guest experience.
Assisted servers by promptly clearing and resetting tables for efficient service.
Collaborated with kitchen staff to ensure timely delivery of food and beverages.
Monitored dining room for guest needs, addressing requests proactively.
Supported restaurant operations by restocking supplies and managing inventory levels.
Adhered to safety and sanitation standards while handling dishware and utensils.
Worthington Heating & Air – Installation Crew – Denison, TX 01/1998 – 12/1998
Conducted routine maintenance on heating and cooling equipment to enhance efficiency and longevity.
Installed new HVAC units following safety protocols and manufacturer specifications.
Ensured safety compliance with proper installation of heating and cooling equipment, following industry standards and regulations. Maintained a clean work environment during all service calls, demonstrating professionalism and respect for clients'' homes or businesses.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes. Assisted in maintenance, repair and installation of ventilation systems. Arlene’s Catfish – Dishwasher and Busser - Denison, TX 01/1997 – 12/1997
Maintained cleanliness and organization of dining areas to enhance guest experience.
Assisted servers by promptly clearing and resetting tables for efficient service.
Collaborated with kitchen staff to ensure timely delivery of food and beverages.
Monitored dining room for guest needs, addressing requests proactively.
Supported restaurant operations by restocking supplies and managing inventory levels.
Adhered to safety and sanitation standards while handling dishware and utensils.
Sonic Drive-In – Car Hop - Denison, TX
01/1996 – 12/1996
Delivered exceptional customer service by accurately taking and processing orders.
Maintained cleanliness and organization of dining area to enhance guest experience.
Operated point-of-sale system efficiently, ensuring accurate transactions and timely service.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Adapted quickly to changing priorities during peak hours while maintaining service quality.
Ensured compliance with health and safety regulations in all food handling practices.
Shogun’s Japanese Steakhouse – Busser - Denison, TX 01/1995 – 12/1995
Maintained cleanliness and organization of dining areas to enhance guest experience.
Assisted servers by promptly clearing and resetting tables for efficient service.
Collaborated with kitchen staff to ensure timely delivery of food and beverages.
Monitored dining room for guest needs, addressing requests proactively.
Supported restaurant operations by restocking supplies and managing inventory levels.
Adhered to safety and sanitation standards while handling dishware and utensils.
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