Business Systems Information

Apurva P Parikh

*** ***** **** ** ****, NC ***** 224-***-**** ******.********@*****.***

EDUCATION

UNIVERSITY OF ILLINOIS AT CHICAGO, Chicago, IL May 2011 Master of Science in Management Information Systems Relevant Coursework: Business Database Technology, Advance Database Management Systems, Business Systems Analysis and Design, Business Object Programming using JAVA, Distributed Processing and Telecommunication Systems, Statistical Software for Business Applications MUMBAI UNIVERSITY, Mumbai, India May 2008

Bachelor Of Engineering, Major in Instrumentation Engineering EXPERIENCE

IBM April 2022 - December 2024

Title: IAM Consultant

• POC for the development and implementation of IAM solutions with a primary focus on SailPoint IdentityNow.

• Automate identity lifecycle processes, achieving a 30% reduction in manual workload.

• Collaborate with cross-functional teams to design and enforce access control policies.

• Implemented and maintained IAM solutions, managing identity lifecycle, credentialing, and secure access to resources.

• Created custom advanced SoD policies, configured SoD checks, and implemented remediation processes to strengthen compliance for the IAM Federal Project.

• Created an SoD automation tool that can create advanced and out-of-the-box (OOTB) SoD policies for the IAM Federal Project.

• Created a custom workflow that sends bulk approvals to approvers, resulting in an improved user experience in SailPoint IIQ for the IAM Federal Project.

• Developed and customized reports to provide visibility into identity access, policy violations, and certification outcomes, supporting decision- making and audit readiness.

• Spearhead large-scale integration projects, streamlining access management for 10,000+ users.

• Mentor and train a team of junior IAM developers, fostering technical growth.

• Designed and implemented custom workflows to automate business processes and improve identity governance efficiency leveraging Java, XML, and web services to customize identity workflows and enhance system capabilities.

• Configured and deployed IdentityIQ (IIQ) solutions, including LCM and CM modules.

• Designed and implemented connectors for Active Directory, JDBC, and custom web services.

• Developed and automated workflows for Joiner, Mover, Leaver, and Rehire lifecycle events to streamline identity lifecycle management.

• Collaborated with stakeholders to gather requirements, analyze business processes, and recommend IAM solutions.

• Created SoD policies, configured SoD checks, and implemented remediation processes to strengthen compliance.

• Lead architecture, technical design, implementation, and operation of Okta.

• Lead technology adoption, development and engineering activities, focusing on implementation of Identity Governance and Administration solutions.

• Provide IAM subject matter expertise for business and technical teams on architectural and procedural best practices for on-prem and cloud-based solutions.

• Work with partners to obtain and translate requirements into technical implementations.

• Create as-is and to-be architecture blueprints and technical documentation.

• Engage with development and QA teams during SDLC phases to provide security design guidance.

• Assist with development of use cases and detailed testing plans that map to the documented business and technical requirements, and industry standard / generally accepted testing practices.

• Consult with internal (technical experts, information technology / IAM leadership) and external (departments, departments) partners on changing business, policy, and technical plans to ensure that information security issues are addressed early in the project lifecycle.

• Help implement monitoring tools to support operational and security incident response processes.

• Provide technical support both across departments and applications including rotational or on-call support. Zurich Insurances, Schaumburg, IL May 2019 – April 2022 Title: IAM Consultant

• Responsible for integrating external applications with Saviynt IDM.

• Created and implemented federated Single Sign-On connection using SAML 2.0 and enabled SSO between OKTA & Saviynt.

• Configured DB Connector, Rest Connector and worked with application teams to provision user data from Saviynt to target system.

• Configured pre-populated entitlements and assigned respective privileges for the existing users during the migration from the legacy system.

• Configured SMTP server and designed Email Templates to send the Email notifications to the end users

• Implemented workflows for all the application that integrated with Saviynt

• Migrated all the users from OKTA to Saviynt and enabled the MFA for the users

• Worked on API calls for user and role life cycle process.

• Onboarded new applications in Saviynt.

• Worked on SAV Roles, Technical Rules and User update rules to trigger a specific task as per the requirement.

• Re-aligned Saviynt’s SOD ruleset according to the client’s business processes. Cross application SOD rules were implemented. Zurich Insurance, Schaumburg, IL Oct 2017 – May 2019 Title: Information Security Governance Project Manager

• Developed data and process models in accordance with design specifications.

• Analyzed the need for system back up, security, restart and recovery, balancing and controls and recommended approaches for meeting these needs.

• Worked with company’s other support teams, service providers, and external vendors to implement and sustain the integration into Splunk.

• Assisted in the rapid execution of information security initiatives by maintaining an appropriate level of prioritization, focus and persistence in an environment of significant change and growth.

• Ensured that service level objectives are delivered and meet stakeholder expectations for quality.

• Supported the team on closing Audit and SOX issues and risk actions related to OIM by providing evidence, reports and provide expertise to policy and standard definition.

• Assisting the team in migrating data from legacy Datamart solution to Splunk.

• Managed and controlled system development projects; audited the work of sourced suppliers and vendors to ensure that system requirements and installation objectives are consistently being met; analyzes and evaluates existing computerized systems and manual systems and procedures for the Company to improve efficiency; conducts detailed systems studies of various Company functional operations to improve their operational efficiency; and researches areas of Company operations where problems in methods, practices and procedures exist in order to recommend and develop more efficient manual or computerized systems.

• Point of Contact for Splunk issues relating to the releases, logs, middleware issues, migration activities, system outages and domain controller issues.

• Developed, implemented and maintained procedures to ensure a reliable and secure production environment.

• Ownership in the support calls and prioritizing the support issues and managing root cause analysis of the issues. Zurich Insurance, Schaumburg, IL June 2014 – Oct 2017 Title: Project Manager Level II

• Aligned workload by providing OIM reports from Oracle SQL Developer and Oracle Business Intelligence, integrating new applications with OUD and OVD as well as continuously contributing in OIM engagement with other integration projects to optimize for service delivery and customer satisfaction.

• Managed and controlled system development projects; audited the work of sourced suppliers and vendors to ensure that system requirements and installation objectives are consistently being met; analyzes and evaluates existing computerized systems and manual systems and procedures for the Company to improve efficiency; conducts detailed systems studies of various Company functional operations to improve their operational efficiency; and researches areas of Company operations where problems in methods, practices and procedures exist in order to recommend and develop more efficient manual or computerized systems.

• Point of Contact for OIM issues relating to the releases, logs, middleware issues, migration activities, system outages and domain controller issues.

• Contributed to the ongoing Active Directory refresh projects in Zurich as well as contributing to key functionalities and analytics on server and domain controller issues like testing domain controller across all domains for password synchronization issues between Active Directory, LDAP, OIM and other custom applications.

• Developed, implemented and maintained procedures to ensure a reliable and secure production environment.

• Expanding the technical expertise and technology architecture for OIM and SiteMinder by understanding OIM and SiteMinder integrating skills for Single Sign On (SSO) and expanding the technical knowledge on SiteMinder, OUD and OIM.

• Contributed, managed and worked closely with Big 4 Consultant team in maintaining all non-production environments for OIM and SiteMinder.

• Assisted the team in Integration of OIA with OIM and for access recertification.

• Ownership in the support calls and prioritizing the support issues and managing root cause analysis of the issues.

• Integrating and configuring GRC tools like RSA Archer platform to push data and to generate Incident tickets in RSA Archer. Deloitte & Touché LLP, Chicago, IL January 2012 – June 2014 Title: Experienced Consultant

• Assisted state and public sector clients in the security and privacy space for Deloitte’s Health Insurance Exchange (HIX) solutions.

• Assisted state and public sector clients in “ground-up” design and implementation of security controls for applications with regulated data such as Personal Identifiable Information (PII), Protected Health Information (PHI), Health Insurance Portability and Accountability Act (HIPAA) and Federal Tax Information (FTI).

• Assisted in and conducted documented penetration testing and security audits which include Payment Card Industry Data Security Standard (PCI- DSS) data center assessments and audits.

• Implemented Information Security, Privacy & Risk Management programs in the Health and Public Sector Services with deep expertise in HIE, HIX, Medicaid and Integrated Eligibility.

• Managed offshore team to validated deliverables and objectives were met.

• Coached and assisted new team members in understanding the business process module.

• Performed various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements

• Interacted with clients to understand their business objectives and requirements

• Worked with clients to develop architectures, and implementation plans

• Audited third party access logs of data center.

• Visited and toured data center to assess the physical and environmental security.

• Performed a third party independent assessment to audit the information security policy, human resource policy, retention and destruction policy

• Assisted in implementing Role Based Access Control (RBAC) model by creating RBAC Matrix which lists all management roles, role assignments and additional information.

SATH TECHNOLOGIES, Schaumburg, IL March 2010 – December 2011 Project: Identity Management Software for McDonalds Title: Software Engineer

• Interacted with clients to understand their business objectives and gathered user stories

• Assisted the Senior Software Developer in designing and developing application for McDonalds Identity Management Software

• Developed drivers like GCD driver, Loopback Driver through Novell Identity Manager

• Coordinated and managed all activities throughout the organization

• Involved in Manual as well as JUNIT QA testing of various drivers like Oracle, Active Directory, Loopback and User App

• Designed and managed the database structure of the system using MySQL for McDonalds Identity Management Software

• Managing Network and Server of all workstations

• Involved with network engineer in developing and documenting IVR system

• Developed User – Application for McDonalds

Project: Access Management Software for Huntington National Bank Title: Software Engineer

• Interacted with clients to understand their business objectives and gathered user stories

• Worked with clients to develop Access Management strategies, architectures, and implementation plans

• Developed and Designed single Sign-On User Application in Novell Identity Management Designer

• Developed Request-based User Application for assigning roles and resources to users

• Designed and managed the e-Directory structure of the system Apache LDAP Browser

• Implemented RBAC using the roles system in Novell Identity Manager includes several different built-in roles that provide different levels of access rights to the role-based provisioning system.

• Install Novell's Sentinel Log Manager application collector management, report configuration, and report customization

• Worked on Novell Designer to develop drivers like Active Directory Driver, Loopback Driver and Text Driver. ACADEMIC PROJECTS

Enterprise Application for Query Browsing and Creation of Stock Analysis System in JAVA Fall 2010

• Built an application to enable a user to create, edit, save and execute searches for stocks against existing database schemas

• Implemented the MVC model using JSP, Java Servlets and Java Beans

• Maintained specify date range for desired analysis, Stock data of ticker or name, having multiple days of transaction with user login Data Analysis using SAS, MS Excel Fall 2010

• Performed Cluster and Factor analysis on data sets from the Wharton Research Data Services database

• Performed linear and logistic Regression for data transformation and data modeling

• Prepared and analyzed statistical graphs, box plots, bar graphs, Gantt charts and bar charts using SAS and MS Excel

• Prepared business memos to present the complete analysis, final conclusion and recommendations Web Enabled Asp.Net Application with Live Shopping Cart Spring 2010

• Maintained an inventory of all the products, allowed dynamic transaction updates and description of products

• Developed a web application for selling digital products via the Internet

• Constructed conceptual and logical database design using MS Visio

• Created a Relational Database Management System using MySQL and Implemented the application web pages using ASP.NET and VB TECHNICAL SKILLS

• DBMS: Oracle, Microsoft Access, MySQL, Microsoft Access, SQL Server 2008

• Operating Systems: DOS, UNIX, Windows, Linux openSUSE 10.2

• Languages and Web Technologies: C, C++, Java, Java Servlets, VB.NET, PHP, Perl, CSS, HTML, JavaScript, JSP, ASP, ASP.NET

• Software Packages: SAS 9.2, Dreamweaver, Visual Studio, IDE Eclipse, Management Studio, MS Visio, MS Office

• Application Server: JBoss, Tomcat, MS Server 2008 ACHIEVEMENTS

• Certified – Microsoft Certified: Identity and Access Administrator Associate

• Elected as a Secretary of Rotaract Club which plays the youth version for Rotary Club and have Organized many technical events for ISA

• Achieved Certification of Appreciation for contributions to the IE/HIX project(s) in state sector. References Available on Request. No Sponsorship Required.

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