Customer Service Front Desk
Resume:
TANEEKA D. CUMMINGS
**** ****** ******, ***. * BRONX, NY 10453 929-***-**** *******@*****.***
SUMMARY OF QUALIFICATIONS
Customer service savvy and skilled in handling Case work with professionalism Good eye for detail; well organized, skilled in setting priorities Excellent organizational and communication skill
Germaine consultants. 2/25-present Queens,Ny. Medical coordinator /Amap
● Assist individuals with special needs and agency with medication
● check medication and errors
● Assist clients with appointments and refills of medications
● Make appointments for individuals
Assust individuals with routine medication
Jemcare/Horizon. 9/24 -Present Brooklyn, NY
Dsp/Respite/Cfas
● Assist children with learning how to do the goals that they are working on.
● Assist with homework and other class activities
● Teaching children to communicate with family members
● Assist with problem solving
● Guild individuals in the community
Jemcare 5/24 - 9/24 Brooklyn,ny
Intake Coordinator
● Assist with enrollment to new members
● Make outbound calls to members for consent forms to be completed
● Answer inbound calls and transfers calls
● Scan information, and make copies
● Type and email documents of members
United staffing. 2/24 -Present NewYork
Dsp
● Assist children/Adults with monthy goals
● Assisted children,/Adults with communication
● Assist individuals with eating
● Assist clients with activities
● Monitor individuals and supervise individuals on the community Pearl Care 11/23 -6/24 NewYork,Ny
Dsp
● Assist children and adults with monthly goais
● Assist individuals with outdoor activities
● Assist individuals with meals
● Assist individuals with using the restroom
Delta T/ Qsac 8/23 - Present Bronx, New York
Day Hab specialist temp/Dsp
● assisted children and adults with monthly goals
● Assist children and adults individuals with outdoor activities
● Assist children and adult individuals with meals
● Assist children and adult adult individuals with using the restroom Jews Broad 1/23 - 11/23 Ny, Ny
Dsp/front Desk monitor
● Assist clients with Mental Illness
● Operate front desk
● Monitor clients
● PServe clients meals
● Report incidents
Cluster Inc. Org 12/22 - 7/23. Yonkers, NY
Caseworker
● Assist clients with Mental Illness
● Progress Notes
● Assist with goals
● Schedule appointments
● Type incidents reports
● Monitor clients
BRC 7/20-10/22
NY,NY.
ProgramAide/community tech/Active supervisor
● Assist Clients in a Mica shelter
● Operator Awards and Cares Operate front desk and log information and concerns of facility
● Type incidents report
● Monitor Clients safely
● Assist clients with intake
● Assist clients with property
● Assist with meals
AABR 4/18-7/20 College Point, New York
Direct Support Professional
● Prepared meals, assisted with medication, and prepared patient budgeting
● Proficient with checking daily allowance, escorted clients on trips, prepared clothes schedule appointments
● Prepared monthly reports for individuals
C.A.H.S. 10/16-12/18 Bronx,
New York
DSP
● Assisted children and adults with achieving goals to independence
● Prepared meals, assisted with medication, and prepared patient budgeting
● Proficient with checking daily allowance, escorted clients on trips, prepared NewYorkCityElectionBroad 11/16-11/17 Bronx, New York Poll/Table worker
● Assist voters with scanner ballots
● Assist voters with finding location of district
● Calculate the number of ballots and voters
NYCParksandRecreation. 7/16-1/17
Bronx,NewYorkCityElectionBroad. SeasonalMaintenance
● Assistant with cleaning parks
● Clean bathrooms
● Pick up trash in the community
● Assists public with surroundings of parks
NYCRescueMission 8/1510/16 NewYork,NewYork.
Intern/administrative support
● Assist women in the shelter with assessment
● Assist clients with housing
● Assist women with supplies
● Assist women with showers and beds
LibertyTax 12/15-3/16 Bronx,NewYork.
TaxPreparer/ Administrate support
● Prepare taxes for clients
● Greet customers
● Answer phones
● Prepare paperwork for clients
MerchantCashFunds 11/13-12/15 NewYork,NewYork
Telemarketer/Administrate support
● Answered over 300 – 400 client calls per day
● providing information on business loans
● Handled office documents,including word processing, excel, spreadsheets, and file TheSourceAgencyBarnes&co 9/00-2/13 NewYork,NewYork Sales Associate
● Described merchandise and explained usage, operation and care of merchandise to customers
● Recommended, selected and helped locate or obtain merchandise based on customer needs and desires UtopiaHomeCare 2/09-4/11
Elmhurst,NY Home Health Aide
● Proficient with working with individuals, adults and children
● Cleaned surroundings, monitored health and cooked meals on a daily basis
● Assisted with medication distribution and scheduling medical appointments AHRC 9/07-1/09
New York, New York DSP/Respite
● Assisted children and adults with monthlygoals
● Prepared monthly report for individuals
● Assisted children and adults to community outings/ trips
● Assisted with medication, and prepared patient budgeting
● Proficient with checking daily allowance, escorted
● Prepared meals and assisted with feeding
● Assisted with grooming and toileting
Partners In Care 2/07-4/11 NewYork,NewYork HomeHealth Aide
● Schedule appointments, report and discuss observations with supervisor or case manager
● Checked patients pulse, temperature, and respiration as needed
● Provided patients with help moving in and out of beds, baths, and with dressing and grooming Esteem Patrol 6/03-6/05 Brooklyhn,NewYork
● Monitor surroundings of facilities
● Check in Visitors
● Answer multi switchboard
● Log in reports
YAI 9/99-1/01 New York, New York
Residential Counselor
● Assisted children and adults with monthly goals
● Prepared monthly report for individuals
● assisted with medication, and prepared patient budgeting
● Proficient with checking daily allowance, escorted
● clients on trips, prepared clothes schedule appointments Education
Bronx Community College, Bronx NY
58 Credits towards Human Service Degree, in process, 68 credits in total
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