Customer Service Administrative Assistant
Resume:
Libby McKittrick
Central Square, NY *****
*********@*****.***
Professional Summary
Dedicated and focused Administrative Assistant/Customer Service who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. With many years of experience in an office environment
Work Experience
Administrative Professional
Office of People with developmental Disabilities-Syracuse, NY August 2023 to Present
Intake of all cases to be investigated entering in internal website documenting all case information. Uploading all documents to several internal programs. Transcriptions of all verbal interrogations Empire Hearing
Patient Coordinator
Verifying Insurance-East Syracuse, NY
December 2022 to August 2023
Maintain Patient Files, Set and manage appointments, Verifying Insurance coverage, Greet and prepare all paperwork for providers, Answer Multiline phone. Check and maintain all office equipment. Collect Payments apply to patient accounts, along with all other office administration duties. Northside Collision-Cicero, NY
November 2021 to December 2022
Answer multi line phone system, set appointments for repairs. Verifying insurance coverage, Customer billing processing payments, Confirm all appointments. Delivery Coordinator
Burdick Automotive-Cicero, NY
February 2021 to November 2021
Processing all financial paperwork along with
DMV paperwork sitting with new buyers and going over all paperwork and getting all signatures checking in all new inventory.
Listing coordinator
Front Office Administrator
Dent Wizard/Rim Doctor-Syracuse, NY
October 2020 to February 2021
Answer all incoming calls, schedule appointments for clients to bring their vehicles into the shop to have wheel work done, create and enter invoices, Basic office duties, adding all invoices to data entry spread sheets, Taking, and processing payments, Verifying insurance. Listing Coordinator
Weichert RE,Hunt ERA, Realty USA, Howard Hanna
June 2007 to June 2020
Worked for several different brokers in the years that I was in Real Estate Administration.
Main tasks were to list all properties in multiple websites with pictures and descriptions along with updating all listed properties, prepare all sales contract paperwork, along with listing paperwork so they were ready to go for our hard-working agents. Assistant management and Agents in what ever task they needed help with.
Education
English regents/ JR ROTC (High school)
Tec school for Teaching assistant Certification-Mexico, NY Skills
• Administrative experience
• Data Entry
• Multi line phone systems
• Typing
• Microsoft Word
• Proficient in Microsoft
• Microsoft Office
• Customer service
• Organizational skills
• Word
• Microsoft Excel
• Excel
Certifications and Licenses
Driver's License
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