Assembly Technician Customer Service

Stephanie Kingsbury

**************@*****.*** 1-720-***-****

WORK HISTORY

Assembly Technician (Production) at New Tech Machinery December 2022 - May 2025 (2.5 Years)

Repair or maintain the operating condition of industrial production or processing machinery or equipment.Disassemble machinery or equipment to remove parts and make repairs. Demonstrate equipment functions and features to machine operators. Examine parts for defects, such as breakage or excessive wear. Analyze test results, machine error messages, or information obtained from operators to diagnose equipment problems.

Observe and test the operation of machinery or equipment to diagnose malfunctions, using voltmeters or other testing devices.

Repair or replace broken or malfunctioning components of machinery or equipment. Record parts or materials used and order or requisition new parts or materials as necessary. Record repairs and maintenance performed.

Reassemble equipment after completion of inspections, testing, or repairs. Clean, lubricate, or adjust parts, equipment, or machinery. Youth Security Officer at Mount View Youth Services Center October 2022 - November 2023 (1.5 Years)

Led property safety inspections on a regular basis and oversaw corrective action when potential hazards were discovered.

Wrote detailed reports on property damage, theft, unauthorized persons present, and other unusual occurrences.

Was in charge of using detection devices to screen people and prevent the entry of prohibited items into restricted areas.

Keep an eye on security cameras in various areas of the facility. Secondary Operator at Elkhart Plastics - Littleton February 2022 - August 2022 (0.5 Year)

Assisted with machine setup pour powder into molding Detailing final product, inspected product, looking for blow holes scraping excess plastic patching as needed use of grinding dye package and stack pallets accordingly

Customer Service Representative II at PREFERRED HOMECARE March 2019 - November 2021 (3 Years)

Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns.

Answered an average of 200 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products. Customer requests for products, services, and company information were handled by me. Looked at accounts, insurances and service histories to see if there were any patterns, and then used the information to prevent future problems.

Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Copied, logged, and scanned supporting documents before filing everything in the client s files. Maching Operator at Publication Printers Corp.

February 2015 - March 2019 (4.5 Years)

Kept equipment running smoothly by performing simple hourly maintenance on machines like inspecting trimmer and stitcher Used a variety of machinery and equipment, including forklifts to perform chemical drumming operations.

Machine Setup, calibrated measurement accordingly to job specifications load pockets quality assurance, boxed, labeled and stack pallet for shipping EDUCATION

Emily Griffith High School - High School

Graduated 1970-01-01

GED

Emily Griffith Technical College - Associate Degree Graduated 2004-01-01

CNA HHA

SKILLS

Basic Life Support, To complete

Corrective And Preventive Action (CAPA), To complete Certified Nursing Assistant, To complete

Customer Service, To complete

Communication, To complete

Crisis Intervention, To complete

Medical Emergency, To complete

Forklift Truck, To complete

Home Care, To complete

Problem Solving, To complete

Machinery, To complete

Maintenance, To complete

Palletizing, To complete

Plastics Processing, To complete

Quality Management, To complete

Remote Monitoring, To complete

Stock Control, To complete

Coordinating, To complete

Filing, To complete

Trustworthy, To complete

Attention To Detail, To complete

LANGUAGES

English, Advanced

CERTIFICATIONS

BLS/CPR

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