Office Manager Customer Service
Resume:
Carla A. Murrell
Elmsford, NY *****
**************@*****.***
*I am available for part time work on weekdays from 4:30 pm until closing and all day on Saturdays and Sundays.*
Work Experience
Office Manager/Alarm Clerk
Rye Brook Police Dept. - Rye Brook, NY
November 2012 to Present
Manage customer service calls and walk-ins to all customers needing alarm permits for the Village of Rye Brook.
Conduct interviews for incoming school guard personnel and set up new hires with appropriate training, tools, and apparel.
Payroll overtime clerk for 28 full time police officers. Input all payroll overtime timesheets and work with Treasury to distribute all paychecks.
Compile all data on alarm reports and send out monthly bills for alarm activations and new permit registrations.
Input data for summary reports for all Federal, State, County, and Local agencies requiring information on Grants, Freedom of Information Acts documents, etc.
Provide general administrative/clerical support to the Police Chief using spreadsheets, word processing, and database software to enhance the operation of the Police Department
Beauty Advisor
Sephora – Port Chester, NY
August 2021 – December 2022
Greeted customers upon their arrival and created a welcoming atmosphere.
Demonstrated proper use of makeup and skincare products to clients.
Cross-sold beauty products when appropriate (such as serums, body lotions, and hair care products).
Identified customer needs and recommended cosmetics and skincare items based on their preferences.
Assisted clients in finding products they were interested in.
Ensured proper presentation of products on shelves.
Explained product usage to customers interested in purchasing.
Education
Paralegal Degree in Legal Studies
Univ. of North Carolina - Greensboro, NC
September 1991 to May 1992
Bachelor's degree in Behavioral Science
Mercy College - Dobbs Ferry, NY
September 1985 to May 1989
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