Kimberly Yates
***** **** **** ************, ** *9350 601-***-**** ********@*****.***
PROFESSIONAL PROFILE
Organized and driven professional with healthcare industry, administrative, financial services, and leadership experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process.
Extensive experience leading, organizing, and motivating staff.
Communicate information in a clear and concise manner and maintain high standards of integrity.
Manage time and priorities to meet established deadlines.
Effectively apply critical thinking to solve unanticipated issues.
Communication Platforms – Zoom, Google Meet, MS Teams.
Microsoft Office Applications – MS Excel, MS Word, MS PowerPoint, MS Outlook Type 42 WPM.
Certified Cardiopulmonary Resuscitation (CPR)
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO PPO POS) Workers Compensation
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Front Office Operations Medical Office Procedures Scheduling
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2025
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Introduced to the following concepts:
Medical terminology, medical billing and coding, claims processing, medical office procedures, insurance verification, accounts receivable, collections, co-pays, and deductibles.
Electronic health records systems and healthcare claims preparation and submission processes.
Coding for diseases, surgeries, and medical procedures using ICD-10, CPT, and HCPCS coding systems.
Organizing, analyzing, and examining health insurance claims for reimbursement and resubmitting rejected claims.
HIPAA rules and regulations related to patient information privacy and security.
East Mississippi Community College Business Administration
HEALTHCARE INDUSTRY EXPERIENCE
Winston Medical Clinic – Louisville, MS 03/2024 – Present
Medical Secretary / Customer Service
Greet patients and visitors, check patients in and out, verify insurance coverage, and schedule appointments.
Maintain patient files and charts and utilize electronic health records.
Adhere to HIPAA guidelines regarding patient privacy.
Rush Foundation Hospital – Meridian, MS 01/2008 – 02/2019
Admission Supervisor
Hired as Admission Clerk, transitioned to Financial Counselor, then promoted to Admission Supervisor.
Gathered information, verified insurance coverage, entered data into the computer system, and checked patients in.
Collected payments, co-pays, and deductibles, set up payment arrangements, advised patients in person and over the phone on insurance benefits and coverage, and in some cases, and assessed patient referrals.
Ensured accurate records for each patient and followed procedures for accurate billing.
Maintained daily contact with management and followed HIPAA guidelines.
ADDITIONAL WORK EXPERIENCE
Neshoba County Justice Court – Philadelphia, MS 02/2019 – 03/2024
Office Manager / Law Clerk
Trained employees, oversaw the garnishment process, and ensured that affiants are notified of court dates.
Hired and supervised employees, created schedules, completed daily reports, prepared and deposited daily receipts, and submitted hours for payroll.
Performed a variety of specialized clerical, technical, and administrative duties to assist the court in the adjudication of criminal, civil, and traffic matters.
Handled bank accounts, purchasing, and cash bonds.
VOLUNTEER EXPERIENCE
Volunteer with American Red Cross in Jackson, MS (01/2025 – Present)