Sales Representative Account Manager

Jeffrey Roberson

630-***-****

WORK EXPERIENCE

**/**** – 9/2025

Midwest Goods, Bensenville

Account Manager

Manage and service a portfolio of over 1,800 retail accounts. Drive new business through strategic outbound calls. Resolve customer service inquiries and shipping or collection issues. Represent the company at 3-4 trade shows annually to strengthen market presence. Document all customer interactions and leads in Salesforce. Uncover new opportunities via persistent follow-up and outbound communication. Consistently surpasses monthly and quarterly sales targets.

3/2022-11/2022

Nolan Transportation Group, Chicago

Multimodal Sales Executive

Lead sales initiatives for LTL and full truckload solutions. Cultivate new client relationships for long-term growth. Expand accounts through sharp research and direct prospecting. Serve as the primary point of contact for customer communications. Build a robust prospect pipeline by meticulously updating your Salesforce account.

2/2021-3/2022

FP Mailing Solutions, Addison

Account Executive

Engage over 60 prospective business customers daily through targeted outreach. Present FP postage meter benefits and clarify rental agreements tailored to client needs. Record calls in CRM systems, detailing contacts and next steps. Ensure customer satisfaction by promptly resolving inquiries and promoting new sales opportunities. Compile comprehensive reports detailing sales activities.

3/2020-3/2021

J.J. Keller and Associates, Neenah

Inside Sales Representative (Remote)

Contact existing customers by phone, using cold calls and proactive prospecting. Focus on creating new business, positioning, and selling a portfolio of solutions including Safety Forms & Supplies, Compliance Publications, Training Resources, Consulting, Outsourced Services, and SaaS Safety Management Tools.

6/2019-2/2020

Follett School Solutions Woodridge

Inside Sales Representative

Elevate inbound and outbound communications to effectively present the value of FSS products and services to educational institutions throughout my territory. Make upwards of 80 calls a day, targeting K-12 and Universities.

6/2019-2/20

Seps Inc., Burr Ridge

Sales Representative

Identify and engage existing or past customers to convert leads through in-person meetings, phone calls, and online interactions that drive sales and foster customer loyalty. Offer a full line of new and pre-owned power equipment from top brands like Eaton, Schneider Electric, Toshiba, and General Electric.

2/2012-5/2017

I/O Solutions, Inc., Westchester

Senior Account Executive

IOS proudly supports fire service and law enforcement agencies by designing advanced recruitment tools that help agencies make informed hiring and promotion decisions. Generate leads and acquire new customers through effective telephone sales and marketing strategies. Launch targeted sales campaigns by contacting prospects, following up on leads, and marketing new products to existing clients. Represent the company at 8 trade shows per year.

1/2009-1/2012

Widex USA Lisle

Corporate Client Development

Drive incremental sales growth as an internal sales representative responsible for account management at Widex USA. Grow customer sales by building strong relationships with Audiologists, ENTs, and dispensers.

4/2007-12/2008

Felder Group USA Thornton

Midwest Account Manager

Pursue website-generated leads to close high-end woodworking machinery sales. Deliver inside sales support to new and existing accounts. Complete 40-50 daily calls to identify sales opportunities. Communicate technical information and deliver outstanding customer service while representing the company at trade shows.

5/2004-3/2007

Wav Inc., Aurora

Northeast Account Manager

Initiate contact with leads and prospects to forge new business relationships. Deliver technical information and excellent customer service to clients. Nurture long-term relationships to encourage repeat business. Collaborate with suppliers and vendors to enrich service offerings. Represent the company at trade shows to enhance market presence.

6/2002-5/2004

Medline Industries, Mundelein,

Sales Representative

Visit healthcare facilities within the assigned territory, executing 80-100 sales presentations per day. Build and nurture client relationships to drive sales. Maintain existing business while presenting new products. Manage bid preparation, price quotes, and dissemination of product literature.

3/1999-6/2002

Facilitec, Inc., Elgin

Regional Sales Representative

Sell rooftop grease containment products to restaurants, meat factories, schools, and kitchen exhaust cleaners as an Outside Sales Representative. Cover the Southeast and Canada. Service food service, food processing, and industrial organizations nationwide.

08/1982 – 05/1984

EDUCATION

College of DuPage, associate degree, Business, Glen Ellyn

SKILLS

Sales Presentations, Cold Calling, Lead Generation, Client Relationships, Prospecting, Trade Show, Customer Communication, PowerPoint,

Sales Force, NetSuite, Probis, Siebel, Act, and Goldmine

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