Event Coordinator Project Manager
Resume:
Paul Rendsland
**** **** **, ******, ** *****
****.*********@*.********.***
Professional Summary
Dynamic Event Coordinator and Project Manager with expertise in planning, marketing, sales, and fraud analysis. Skilled in managing large-scale events, logistics, vendor negotiations, budgeting, and stakeholder engagement. Focused on optimizing operations and delivering exceptional event experiences while exceeding business goals. Professional Experience
Bath Fitter – Austin, TX
Event Coordinator (05/2024 - 03/2025)
• Planned, organized, and executed corporate and social events, ensuring seamless logistics.
• Managed venue selection, vendor coordination, and budgeting to optimize event costs.
• Developed event timelines, schedules, and contingency plans to mitigate risks.
• Led on-site event operations, overseeing staff, setup, and troubleshooting.
• Strengthened relationships with clients, stakeholders, and sponsors for future collaborations. Apple – Austin, TX
OTA Analyst (11/2022 - 02/2024)
• Managed global credit card disputes, analyzing chargeback reason codes and purchase history.
• Identified fraud trends, providing insights to strengthen mitigation strategies.
• Collaborated cross-functionally to improve dispute resolution processes and enhance fraud detection.
• Provided detailed reports and audits to support ongoing business improvements Dell ProSupport – Austin, TX
Fraud Analyst / ELS Analyst (04/2017 - 11/2022)
• Investigated and resolved complex fraud cases utilizing Salesforce, SQL, and LexisNexis.
• Worked closely with vendors and customers to detect fraudulent transactions and prevent losses.
• Assisted in Salesforce implementation, providing critical user feedback. Shrug Entertainment – Austin, TX
Project Manager / Event Coordinator (01/2007 - 04/2017)
• Designed and executed guerrilla marketing strategies and in-store product demonstrations.
• Managed sales agents, brand ambassadors, and third-party vendors.
• Led hiring, training, and employee development programs.
• Coordinated large-scale production events, managing all logistical aspects.
• Maintained financial records and administrative operations from a home office. Nest Labs – Austin, TX
Senior Technical Representative (04/2014 - 10/2015)
• Provided email-based technical support, troubleshooting complex product issues.
• Collaborated with internal teams to refine support processes and improve knowledge base resources.
• Managed case resolution through Salesforce, ensuring timely and effective customer service. Personal Wine – Austin, TX
Corporate Account Manager (04/2012 - 04/2014)
• Led national corporate sales efforts, specializing in customized wine label branding.
• Developed strategic marketing materials and sales campaigns.
• Managed Salesforce CRM for account tracking and client relationship management. Debix, The Identity Protection Network – Austin, TX Senior Licensed Private Fraud Investigator (10/2007 - 12/2011)
• Investigated and resolved identity theft cases, liaising with law enforcement and creditors.
• Advised consumers on legal rights and fraud recovery procedures.
• Restored compromised identities and credit histories through detailed case management. GMR Marketing – Austin, TX
Field Manager (02/2004 - 10/2007)
• Managed brand ambassadors and coordinated product marketing events.
• Conducted market research and promotional campaigns, exceeding weekly targets.
• Oversaw event logistics, employee scheduling, and performance assessments. Four Winds Trading Company – Arvada, CO
Senior Sales Specialist (04/2002 - 01/2004)
• Managed national retail accounts for Native American music, books, and DVDs.
• Prospected new accounts via cold calling and market research.
• Led multimedia listening station programs to enhance product engagement. What Are Records? LTD – Boulder, CO
Senior Sales Representative (05/1999 - 04/2002)
• Marketed independent record label releases, securing ideal merchandising placements.
• Organized promotional events, in-store performances, and artist showcases. Sony Music – Austin, TX
Marketing Representative (11/1995 - 03/1999)
• Promoted emerging artists through targeted marketing campaigns.
• Organized artist events at retail locations, radio stations, and lifestyle venues.
• Secured college radio airplay and managed promotional merchandising strategies. Millennium Sales and Marketing – Austin, TX
Sales and Account Representative (11/1994 - 03/1999)
• Managed regional sales and marketing for vitamins and herbal supplements.
• Conducted product demonstrations and training sessions for key buyers.
• Led hiring, training, and supervision of brand ambassadors. Skills & Competencies
• Event Planning & Coordination
• Project & Vendor Management
• Budgeting & Cost Optimization
• Marketing & Brand Promotion
• Fraud Analysis & Risk Management
• CRM Systems (Salesforce, SQL, LexisNexis)
• Contract Negotiation
• Stakeholder & Client Relations
• Customer Service & Dispute Resolution
• Team Leadership & Employee Training
Additional Information
• Experienced in remote work environments and home-office administration.
• Passionate about music, entertainment, and creating immersive event experiences.
Contact this candidate