Front Desk Office
Resume:
Jennifer Díaz
Miami Gardens, FL *****
****************@*****.***
Professional Summary
A professional seeking to develop my skills while utilizing my education in Office/Payroll Managing, Medical Front Office & Billing position.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Moon Aesthetics-Miami, FL
October 2022 to February 2024
• Answering and redirecting phone calls and emails.
• Greet visitors warmly and make sure they are comfortable.
• Ensure reception area is always tidy.
• Document filing.
• Perform clerical duties.
• Send email and faxes.
• Receive mail packages and distribute them.
• Monitor office supplies and prepare orders when necessary.
• Send the text message to reminder the appoiment
Office Lead/Payroll Manager
Pasteur Medical Center-Hialeah, FL
January 2018 to August 2022
Used my QuickBooks and ADP experience to create company and clinical payroll. Manage center on its day to day in and outs, from department managing to sales. Externship
YABER DENTAL PARTNERS-Miami, FL
December 2020 to January 2021
• Greeting patients as they arrive and answering the phones.
• Scheduling and cancelling patient appointments.
• Dental Charting and Treatment Planning.
• Completing and filing insurance forms and dental billing records.
• Translating dental services into proper billable codes.
• Office duties including document filing, scanning, and creation Assistant Manager
SERGIO RESTAURANT-Miami, FL
September 2015 to March 2017
• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to wait staff. Education
Diploma in Medical
Florida Career College-Miami, FL
January 2021
High school diploma or GED
Associate's degree
Skills
• Front desk
• Certificate of HIPAA rules
• Microsoft Excel
• QuickBooks (4 years)
• Adhered to regulatory/payer guidelines and policies & procedures
• Phone etiquette
• Route planning
• Office experience
• Spanish
• Time management
• Typing
• Medical Billing (2 years)
• Obtained referrals and pre-authorizations as required for procedures
• Comprehension of CPT, ICD-10-CM, HCPCS/Modifiers and Auditing
• Dispatching
• Microsoft Word
• Dental receptionist
• Followed up on unpaid claims within standard billing cycle timeframe
• Payroll management (4 years)
• Communication skills
• Customer service
• Familiar with CMS-1500, EOB, SOAP Notes and office procedures
• Administrative experience
• Accounting
• Sales
• Organizational skills
• Experienced with a variety of Medical Practice Management Software, as well as Electronic Health Records
• Bilingual
• Bilingual in English and Spanish
• Medical Scheduling
• Microsoft 365 proficiency
• Store management
• English
• ADP (4 years)
• Office management (4 years)
• Comprehensive knowledge of ICD-9 and ICD-10 Diagnostic and Procedural Coding, Current Procedural Terminology Coding, HCPCS Level II Coding and Coding Compliance
• Schedule management
• Microsoft Outlook
• Acquainted with Medicare rules and regulations
• Knowledge of Anatomy, Physiology and Medical Terminology
• Dental office experience
Languages
• Bilingual
Certifications and Licenses
Driver's License
July 2017 to October 2025
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