Food end supervisor

vac SO)

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Front End Supervisor ? U

Francesco's Restaurant - Shenandoah,

PA

March 2019 to Present

I'm responsible for answering several different phone

lines, organized party's and catering and

reservation. Responsible for any customer

complaints fixing and addressing them. also do all

the training for any new hires.

Behavioral Specialist ? U

Access Services - Schuylkill Haven, PA

June 2017 to August 2017

was responsible for Autistic children helping them

with behavioral issue and understanding there

behavior and redirecting them

Food Service Worker 0 11

luckys corner deli

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2015 to 2015

+; Add description

Food Service Worker 0 11

AMERICAN FOOD & VENDING

CORPORATION

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2014 to 2015

+; Add description

Restaurant Manager ? U

whiteys grille

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2012 to 2013

+; Add description

Supervisor/Manager ? U

AAFES godfather pizza - Travis AFB, CA

August 2009 to July 2012

¢ Oversaw all aspects of restaurant operations,

including staff management, customer service,

and financial performance

Developed and implemented strategies to drive

sales growth and increase profitability

e Managed a team of XX employees, providing

training, coaching, and performance evaluations

Implemented inventory management system

resulting in XX% reduction in food waste and

improved ordering accuracy

e¢ Ensured compliance with health codes, safety

regulations, and licensing requirements at all

times

Led regular staff meetings to communicate goals,

provide updates on performance metrics, and

address any concerns or issues raised by team

members

Developed employee training programs focused

on enhancing customer service skills and product

knowledge

Achieved an average customer satisfaction rating

of XX% through consistent delivery of exceptional

dining experiences

Conducted regular inspections of the restaurant

premises to maintain cleanliness standards and

identify areas for improvement

Education +

Bachelor's in Psychology ? U

Kaplan University-Davenport Campus

September 2008 to June 2012

High school or equivalent ? U

Shenandoah Valley Jshs

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culinary arts ? U

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Schuylkill Technology Center

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Skills +

Customer service ? U

Sales support ? U

Management ? U

Typing 0 0

Supervising experience ? U

Salesforce 0 11

POS 7? U

Retail management ? U

Communication skills ? U

Fair Housing regulations ? U

Cooking ? U

Assistant manager experience ? U

Cash register ? U

Leadership ? U

Product management 7? U0

Sales management ? U

Inventory control ? U

Sales 0 11

Cash handling ? U

Store management ? U

Time management ? U

Microsoft Office 7 U

Team management ? U

Negotiation ? U

Do you want to add any of these skills? x

+ Retail sales

+ Merchandising

Awards +

Proficiency award ? U

March 2009

For my outstanding work ethic, with training new

employees keeping track of the boom taking

managing the restaurant, over coming any problem

that risen and tackling it

Certifications & licenses +

Nocti 0 11

Present

Culinary arts

Driver's License 0 0

June 2022 to July 2026

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