Team Members Assistant Manager
Resume:
Michael Overton
Brooklyn, NY *****
*******.*********@*****.***
Work Experience
Supervisor
FedEx Lead Consultant-New York, NY
October 2020 to Present
• May provide leadership to team members on an as signed shift
• Assists in the training of store team members
• Collates, sorts and organizes customers orders
• Operates the Point of Sale terminal (POS), handles financial trans actions and makes change.
• Follows instructions of Managers and assists other team members in performing store functions
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
• Secondary responsibility for coordination of all s hipping related services and activities. Lead Responder / Supervisor
Barclays-New York, NY
October 2009 to September 2019
(Contracted Through RiskInvestigations Inc. / SOS Security)
• Directly support Security Director and Assistant Manager
• Supervise security staff and evaluate performance
• Review security logbook, set follow-up agenda, and provide written, summarized incident reports
• Accountable for delivery and visitation verifications and building maintenance
• Work in partnership with global and regional security departments
• Respond to security and fire safety issues in accordance with building regulations
• Consistently interact and collaborate with internal departments to maintain overall building security
• Supervised 10 to 15 guards
• Coordinate and supervise inspections
Console Operator
CIM Loss-New York, NY
October 2009 to August 2012
• One Facility Preregistration
• Alarm Monitor
• Schlage VSS/SMS
• Emergency Call Alert Response
• Lost and Found
• Security and Significant Security Incidents
Security Officer
Delaware Valley Job Corps-Callicoon, NY
January 2008 to December 2009
• Patrolled and monitored buildings and grounds
• Escorted staff, students, and guests to appropriate areas
• Recorded and maintained daily patrol log with proper field notes
• Recognized by management and peers as an exemplary role model
• Knowledgeable of safety protocol such as bomb threat procedures, fire protection methods, crowd control, traffic control, security patrols and facility inspections Auto Technician Shop Manager
Delaware Valley Job Corps-Callicoon, NY
January 2008 to December 2008
• Managed and supervised 12 to 15 technicians
• General Duties Includes
1. Oil exhaust, and tire changes, tire rotations, and rear differential repairs 2. Replacing drum and dis c brakes, s park plugs, batteries, belts and starters 3. Tire maintenance and wheel balancing
4. Dis engaging, dis assembling, and rebuilding engines 5. Installing lights, sound systems, and windows 6. Maintaining and repairing cooling systems and air conditioning 7. Performing auto diagnostics on domes tic vehicles 8. Servicing brake drums and dis c type brake systems 9. Removing and replacing exhaust system components Education
High Diploma
Penn Fos ter High School - Callicoon, NY
January 2009 to December 2009
Delaware Valley Job Corps - Callicoon, NY
Skills
• Customer service
• I do well when criticized
• I am a great observer
• English
• I am great at critical thinking
• I have great organization skills
• Loss prevention
• I am a great listener
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