Human Resources Customer Service
Resume:
Shauna Wright
Canyon Lake, TX
*************@*****.***
Objective: To obtain a position to utilize my skills in a dynamic organization with a future for advancement.
Education: Del Mar College, Corpus Christi, TX 200*-****-** hours working towards Associate in Arts: Business Administration Skills:
Ability to work under pressure in a fast-paced environment and manage multiple tasks
Knowledge of Word, PowerPoint, Excel, QuickBooks, Outlook
Can handle all functions of an office
Positive Attitude and Quick Learner
Able to work independently and / or as a team member
Detail Oriented with Excellent Organization Skills
Marketing
Human Resources
Expenses
Payroll
MS Office
AR & AP
Experience:
American Security Devices, Richardson, TX (Remote) October 2023 – Current Accounting/HR Manager
• Managing account staff
• Preparing Financial Reports
• Oversee accounting daily operations
• Maintain vendor records, W-9 documentation, and resolve invoice/payment discrepancies
• Reconcile accounts payable transactions and vendor statements monthly
• Month and Year End Process
• Prepare Companies Sales Taxes
• Interviewing, Hiring and Training of all Accounting Staff
• Payroll
• All AR & AP for company
• Schedule all residential and commercial service appointments for 3 technicians for the whole North Texas region
•
Vector Security, Irving, TX (In Office & Remote) September 2020-October 2023 Senior Admin Support Representative/Scheduler
• Schedule all residential and commercial service appointments for 4 technicians for the whole North Texas region
• Troubleshooting many different technical issues for various security systems
• Customer Service
• Answer high volume of calls and direct to the appropriate department or assist customer Thru Tubing Solutions, Corpus Christi, TX. April 2018 – March 2020 Administration
Human Resources
Input time for employees
AR & AP
Processed Employees Expenses
Expense Repots
Paid Purchase Orders
Filing and all office functions
Safeguard Universal, Corpus Christi, TX. June 2017 – April 2018 Customer Service Representative
Assist Outside Sales Team
Customer Service – Phones and In Person
Speaking to vendors about product pricing
Producing quotes and invoices
HomeSource Mortgage, Corpus Christi, TX. May 2016 – April 2017 Loan Assistant
Set up appointments
Take loan applications
Pre Qualify Customers
Check Credit Report
All Marketing for company
Set up Lunch & Learns and Happy Hour
Scan all customer documents
Order Supplies and customer gifts
Texas Champion Bank, Corpus Christi, TX. April 2015 – May 2016 Loan Processor
Loan Processing – Consumer, Commercial, Agriculture, Participations and LOC’s
Reconciled General Ledger Accounts
Balance Drafts Pending & Prepaid Accounts
Outgoing Wires – Incoming Wires
Booked Loans on Bank System
File UCC Documents - Terminations, Continuations, etc.
Title Work
Answering a high volume of incoming phone calls
Cutting checks – Paying Invoices
Heavy Filing – Deeds of Trust, Insurance Policies, Aging and AR’s, Real Estate Notes
Ordered Supplies for the Loan Department
Prepared for file Audits
Thru Tubing Solutions, Corpus Christi, TX. November 2014- February 2015 Administration
Processed Employees Expenses
Expense Repots
Inputted Purchase Orders
Paid Purchase Orders
Filing and all office functions
Loan Star Title Loans, Corpus Christi, TX March 2014- November 2014 Customer Service Representative
Opening New Title Loans
Refinancing loans
Collection calls
Filing and all office functions
Taking payments
Answering a high volume of incoming calls
Sales
Contact this candidate