Quality Control Manager
Resume:
David Mark Johnson
Cottage Grove, WI 53527 **************@*****.***
Accomplished professional with a solid background in Quality practices and initiatives, key metrics and leading a diverse team. Knowledge of numerous regulatory requirements. Highly organized, detail-oriented, and goal-driven; Advanced decision making, analytical and problem- solving skills; demonstrates ability to find root cause and effectively problem solve and carry out decisions including corrective action. Articulate both verbally and in writing; communicates complex concepts and information clearly. Effective at building relationships with individuals on all levels. Adaptable to new situations with the flexibility to change directions quickly. Equally effective as a leader or team member; customer-focused with a commitment to excellence. Professional Experience
Pro-Active Engineering, LLC 2024-2025
Sun Prairie, WI
Quality Manager
Supervised and lead QA Engineers, Technicians, Assurance Coordinators and Training Department. Designed, implemented and maintained quality systems and documents promoting continuous improvement. Primary point of contact collaborating with engineering and production teams to identify, investigate and resolve quality issues stemming from regular audits and quality checks of all processes including but not limited to Thru-Hole, SMT, AOI, Wave, Mechanical, Labeling, etc. Lead root cause analysis and corrective and preventive action programs including A3 and 8D methodologies. Prepared quality reports for management review meetings. Part of the leadership team. Supported both internal and external customers being accessible when questions arise.
Reduced customer return goods by 20%
Piloted then implemented new electrostatic discharge monitoring system to ensure greater traceability and accountability
Led project management efforts at dynamic small business focused on achieving AS9100 certification to align with aerospace industry standards
Changed management review to be more impactful and align with ISO-9001 standards
Led CAPA process
Plexus Corporation 1995-2024
Neenah, WI
*Held multiple positions over 25-year period – listed below Quality Control Supervisor 2016-2024
Supervised Quality Control Leads and directed their activities with an emphasis on product quality, on time delivery and inspection process efficiency. Ensured regulatory requirements and customer expectations were met and the product met all specifications. Implemented a new Quality team that reported directly to Quality Department instead of Manufacturing – first time in company’s history. After this implementation:
2016 baseline (QA process duration) 10 minutes average per circuit board to current 2019 7.31 minutes per circuit board
2016 baseline (Site PPM) 8,500 PPM to current 2019 1,200 PPM
Experience in ISO13485 and GMP regulatory requirements
Lead CAPA process
Managed oversight of MRB process
Quality Technician Senior 2012-2016
Lead, mentored and communicated with new Quality Technicians, SQA personnel and Quality Containment Specialists. Ensured QA Inspectors had proper training and direction concerning custom specifications, assembly drawing clarification and the ability to make appropriate calls on acceptability of electronic assemblies. Worked closely with Quality Engineers, Manufacturing Engineers, Program Managers and Production Planners to achieve the common goal of ensuring a quality product with on time delivery Building Supervisor 2010-2012
Directly supervised 100+ personnel while simultaneously developing, communicating and implementing the Lean Sigma 5S Program
Quality Engineer 2005-2010
Quality Engineer for Aerospace division and Healthcare customers. Determined customer requirements, answered questions and contained defects. Identified root cause of defects then planned and implemented corrective actions Production Lead – Quality Audit 1995-2005
Production Lead over 20 personnel concerning quality audits. Head of the quality team that audited the product in each focus factory. Helped to determine whether to pass or contain after audits Certifications and Trainings
Certified Auditor – Institute of Internal Auditors QAT – Quality Concepts and Tools Certification
LEAN Sigma Certified
GMP – Good Manufacturing Practices Certified
ISO 9001 Training Certified
IPC-A-610 CIS Certified
AS9100 Awareness Certified
Agile 9.3 CAPA Certified
JD Edwards 9.2 Certified
HPS1009 Certified
Leadership Keynote: Being the Best Certified
GAP – CAPA Process and Agile Tool Certified
Mistake Proofing for Operators Certified
LEAN experience – led Kaizen events and other error proofing efforts Proficient in Microsoft Office, Plexus Data Collection and MRP/ERP systems Education
University of Wisconsin Fox Cities 1991-1993
References available upon request
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