Customer Service Real Estate

Carlton Hamilton

Pearland, TX ***** +1-713-***-**** ******************@*****.***

Personal Summary

Hardworking employee with customer service, multitasking, and time management abilities. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Skills

Machine operation expertise

Production procedures knowledge

Blueprint and schematic reading

Analytical skills

Attention to detail

Team collaboration

Physical stamina and strength

Heavy equipment handling

Forklift operation experience

Experience

CNC MACHINE OPERATOR 07/2023 - 07/2025

Fluorseals America - Stafford, TX

Ran Mazak with Mazatrol

Monitored machine operations to ensure consistent quality and performance standards. Conducted routine maintenance on CNC equipment to maintain operational efficiency. Collaborated with team members to troubleshoot and resolve machine issues promptly. Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.

Achieved Top Producer several months running.

REAL ESTATE AGENT 06/2021 - 07/2023

Century 21 - Houston, TX

Assisted clients in finding suitable properties based on their needs. Built relationships with clients through effective communication and follow-up. Collaborated with team members to share market insights and strategies. Conducted market research to identify current real estate trends. VARSITY HEAD COACH 08/2012 - 07/2020

Thomas Episcopal - Houston, TX

Coached athletes through well-coordinated practice schedules and individual training sessions. Motivated fellow coaches to promote good sportsmanship on and off the field. Arranged tutoring for academically struggling student-athletes to enhance their performance. Nurtured team members to develop agility and success through focused training and nutrition. Supervised fitness circuits and competitive drills to enhance athletes' coordination. CAR SALESPERSON 02/2011 - 08/2012

Baytown Ford - Houston, TX

Engaged customers to understand their vehicle needs and preferences. Demonstrated vehicle features and performance to potential buyers. Assisted in negotiating sales terms and closing deals effectively. Prepared and processed sales paperwork for completed transactions. Maintained knowledge of current inventory and new vehicle arrivals. Built relationships with clients to encourage repeat business opportunities. Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives. Negotiated prices with customers who wanted to buy used cars from the dealership's lot. CNC MACHINIST 11/2009 - 12/2010

Master Machine - Houston, TX

Served as CNC Machinist to operate and manage lathes, mills, and grinders for cutting of raw materials Performed inspections / tests, while handling adjustments to ensure safety and functionality Maintained precision machining operations by operating basic and specialized machine tools Identified, evaluated, and highlighted dimensions as well as reference points on materials Reduced accidents by complying with equipment safety practices Utilized and operated multiple machines to conjure up various parts simultaneously. MATERIAL HANDLER AND BAND SAW OPERATOR 01/2006 - 01/2010 SPX - HOUSTON, TX

Implemented measuring equipment to ensure thorough analysis of work quality, while reporting assigned work orders on regular basis

Adhered to all safety guidelines for lift truck and forklift safety, while managing timely workstations stocking with materials as listed on shop orders

Procured shop materials for crew members

Delivered / transported materials from machines to shipping departments Maintained notes on quality, productivity, and inventory records on computers Selected saw blade according to material type by implementing CNC programmable displays Performed cycle count activities and assisted with physical inventory functions to accurately record material issues / return transactions in respective software

Operated machinery to fix compromised quality issues, including clearing jams and adjusting settings Reduced material to desired lengths with minimal waste by following order specifications. INBOUND CALL CENTER REPRESENTATIVE 05/2000 - 12/2004 DHL Worldwide - Houston, TX

Resolved customer inquiries and issues using company policies effectively. Documented customer interactions accurately in the call management system. Assisted customers with account management and service inquiries promptly. Followed up on unresolved issues to ensure timely customer satisfaction resolutions. Asked probing questions to determine service needs and accurately input information into electronic systems. Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.

AVIATION STRUCTURAL MECHANIC

U.S. Navy - Norfolk, VA

Education And Training

Sam Houston State University - Huntsville, TX Bachelor of Arts Business Administration

Lone Star College System - Spring, TX

Education and Training

other

Contact this candidate