Customer Service Team Members

Sharon Roddey

*************@*****.**** 803-***-****

*** ***** ****

Rock Hill, SC 29730

PROFESSIONAL SUMMARY

Energetic, creative professional who drives to provide excellent customer service and quality work. Effective communicator with the ability to multitask and adapt to change. Unique ability to solve problems and complete tasks that benefit the company and customers.

Core strengths include:

• Widespread knowledge and experience pertaining to problem solving, organizing, customer service, and decision making.

• over 20 years of exiperence as Inspector

PROFESSIONAL EXPERIENCE

Wrico Staffing 5/1999-4/2019

Inspector

• Inspected parts /Stamped parts

• Ensures smooth and efficient operations of all machines processes and procedures.

• Marked wit a standard scale of reading the pieces of metal to be shipped out

• Monitors compliance to merchandising guidelines.

• Performs closing and opening procedures, including inspection papers and set computer for the day.

• Monitors metal parts to ensure accurate balance run through an assigned order.

• Checks pieces needed regularly and orders changed as necessary, paying special attention to events that may impact change deliveries or needs.

• Audits orders according to Wrico policy and procedures.

• Manages incoming and outgoing merchandise transfers.

• Ensures POGs are stocked and maintained.

• Performs SKU look ups.

• Reads, understands and follows company policies, procedures and safety rules.

• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

• Duties may change and team members may be required to perform other duties as assigned.

Roses 3/2019-4/2024

Assistant Manager

• Management of total store operations to achieve an efficient and profitable store

• Ensure company policies and procedures are followed by all team members.

• Hire, Coach, Train & Retain Team Members.

• Develop and maintain positive customer and community relations.

EDUCATION

• Northwestern High School Graduation Year 1983

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