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Food Service General Manager

Location:
Holyoke, MA
Salary:
60,000
Posted:
September 15, 2025

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Resume:

Motivated professional with over ** years of experience in sales, management, and marketing. Seeking a long-term, challenging position where I can further expand my skill set and contribute towards the goals and growth of a company.

WORK EXPERIENCE

Thomsen Food Service Providence, Rhode Island 2006 - 2023

Sales and Marketing Representative

Was named Tomsen’s “Top Salesman” eight years in a row

Increased a customer base that was grossing $12,000-$15,000/week to $85,000/week

Grew and managed a client base of over 125 various accounts through relationship building, cold calling

Achieved over 4.5 million dollars in sales per year

Regularly consulted with management regarding products and best practices

Worked with management to increase offerings based on customer feedback

Provided guidance/advice to customers based on individual needs

Provided a strong knowledge of products and equipment to existing and potential customers

Opened an average of 13 new accounts per year

Famous Dave’s BBQ New Britain, Connecticut 2003 - 2006

General Manager

Helped support the opening of two new restaurant locations

Implemented employee training and incentive programs

Was responsible for tracking daily inventory, ordering all bar and restaurant supplies

Was responsible for all people-management facets including hiring and ensuring employees were meeting quality standards

Westwood Restaurant and Pub Westfield, Massachusetts 2001 - 2003

Operations / General Manager

Oversaw all operations of a 280-seat restaurant and pub

Supervised a staff of 75+ individuals, conducting all hiring efforts

Created and implemented a full service menu for the restaurant and pub

Organized purchasing of all food and beverages

Secured cash receipts for daily bank deposits

Oversaw auditioning of entertainment for weekends

Partnered in restaurant design and construction

Sysco Food Service Rocky Hill, Connecticut 1998 - 2001

Sales Representative

Consistently met and often exceeded sales goals

Provided excellent customer service, building strong and lasting customer relationships

Handled large customer accounts including Hampshire College, Amherst College, UMass, and various others

Selected to partake in Advanced Northeast Regional Training by District Manager due to sales success

PYA Monarch Foods (Sara Lee Corp.) Daytona Beach, Florida 1996 - 1997

Sales Representative

Promoted to conduct individual sales route after four weeks of operational training

Handled large customer accounts such as Cracker Barrel, Hooters of America, S&S Cafeteria, Ruby Tuesdays, and Halifax Plantation Country Club

Received training at SKSC Sales School

Giuseppe’s Restaurants - JTD Enterprises, Inc., Multiple Locations, Pennsylvania 1985 - 1996

Owner/Operator

Owned and operated a chain of four restaurants across the state of Pennsylvania

Employed 150+ employees

Piloted monthly staff meetings to review and implement suggestions

Conducted all food and beverage purchases and organized all daily and specialty menus

Oversaw all accounting, budget tracking, and bank transactions

Launched programs to boost employee morale and ensure a positive company culture

EDUCATION

Sysco Food Training Certificate: NE Northeast Training (Sales Training)

Penn State Beaver, Pennsylvania, Business Management



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