Front Office Sales Manager
Resume:
Hlaing Myo Myint
******************@*****.***
PROFESSIONAL SUMMARY
Dynamic and results-driven Sales Manager with over 10 years of progressive experience in B2B and B2C environments across Southeast Asia. Skilled in team leadership, government tender management, and strategic planning. Proven ability to exceed sales targets, train high-performing teams, and maintain strong client and government relationships. Fluent in English, Malay and Chinese with a solid understanding of international business culture. KEY SKILLS
• Strategic Sales Planning
• Government Tender Management
• CRM Systems & Customer Retention
• Cross-Cultural Communication
• Market Analysis & Forecasting
• Team Leadership & Staff Training
PROFESSIONAL EXPERIENCE
General Manager – Aung Gyi Group of Companies (Machinery Companies), Myanmar Dec 2017 – Mar 2025
• Led and coached a national sales team, improving customer engagement and increasing B2B revenue by 25%.
• Managed government tenders, proposals, and pricing strategies, winning several major public contracts.
• Implemented CRM improvements and team training programs, boosting retention and performance.
• Oversaw product installations and after-sales support across multiple project sites. Brand Manager – Crown Kubota Myanmar Co., Ltd
Nov 2016 – Nov 2017
• Developed and executed marketing strategies to enhance product visibility and sales forecasting.
• Led dealer engagement programs and organized product demo events across regions.
• Reported directly to senior leadership on market trends and campaign performance. Sales Manager – Marchetti Luxury Home Furnishing, MLOV Hotel Supplies, Myanmar Apr 2015 – Nov 2016
• Achieved regional sales targets through effective strategy and team motivation.
• Monitored market trends and adjusted plans to maintain competitive advantage. Sales & Marketing Executive – IPRO Mobile Distribution Company, Malaysia Oct 2013 – Mar 2015
• Supported daily and promotional sales campaigns, improving store turnover rates.
• Handled customer feedback and inventory control efficiently. Front Office Supervisor - Columbia Hotel, Malaysia Sep 2012 – Oct 2013
Warmly greeted and welcomed guests with a professional and friendly attitude.
Assisted both reserved and walk-in guests with check-in procedures.
Escort guests to their tables and provided service introductions in a courteous manner.
Actively supported guest needs with a customer-first approach.
Ensured guest satisfaction upon departure and encouraged return visits.
Worked both independently and collaboratively in a dynamic team environment. Receptionist - My Home Hotel, Malaysia
Nov 2011 – Aug 2012
Managed front desk operations, including check-ins, issuing room keys, and assigning rooms.
Handled guest calls, inquiries, and special service requests with professionalism.
Delivered accurate information about services and facilities to guests.
Coordinated with internal departments for guest-related matters and follow-ups.
Resolved client complaints promptly to ensure high satisfaction levels.
Maintained detailed communication logs and call records. Sales Executive - Furniture Showroom, Singapore
Apr 2010 – Oct 2011
Monitored daily product display inventory and replenished as needed.
Provided expert advice and detailed product information to customers.
Successfully persuaded customers to make purchases and achieve sales targets.
Responded swiftly to client needs and inquiries to boost satisfaction and loyalty.
Consistently exceeded monthly sales goals through proactive engagement. EDUCATION
B.Sc in Marine Science – Pathein University, Myanmar Graduated: [2007]
CERTIFICATIONS
• Diploma in Aquaculture – Myanmar
• Certificate in Book-Keeping & Accountancy – Co-operative Training School, Pathein
• Certificate in Essential Sales Skills & Psychology of Sales LANGUAGES
• English – Fluent
• Burmese – Native
• Malay – Fluent
• Chinese – Intermediate
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