Behavioral Health Associate Director
Resume:
Veronica Ibarra
Aromas, CA *****
**.********@*****.***
Professional Summary
Compassionate and capable behavioral health technician with experience handling patients with addictions, homelessness, and diagnosis. Adept at facilitating communication between doctors and patients as well as making recommendations for dietary health. Specializes in young adults, adults, and seniors.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Associate Director of MAT
Valley Health Associates-Salinas, CA
April 2024 to Present
As a MAT Supervisor, I play a pivotal role in overseeing the delivery of comprehensive care to individuals with substance use disorders. My responsibilities encompass both leadership and direct client engagement, ensuring that our program effectively supports recovery and enhances patient outcomes. Key Responsibilities:
Supervision and Leadership: Lead a dedicated team of five professionals, providing guidance, support, and mentorship to ensure high-quality service delivery. Foster a collaborative and positive work environment that encourages professional growth and development. Client Outreach and Engagement: Actively reach out to clients, including visiting hospitals and other healthcare settings, to establish connections and facilitate access to our MAT services. Build strong relationships with clients to understand their unique needs and tailor treatment plans accordingly. Program Coordination: Collaborate with healthcare providers, counselors, and community organizations to coordinate comprehensive care plans that integrate medication management with counseling and behavioral therapies.
Quality Assurance: Monitor and evaluate program effectiveness through regular assessments and feedback from clients and staff. Implement improvements based on data-driven insights to enhance service quality and client satisfaction.
Resource Management: Oversee resource allocation and ensure efficient use of program resources to maximize impact while maintaining budgetary constraints. Advocacy and Education: Advocate for the benefits of MAT within the community and educate stakeholders about its role in supporting recovery. Address stigma and misconceptions associated with medication use in addiction treatment.
By combining strategic oversight with hands-on client interaction, I am committed to advancing the goals of our MAT program and contributing to the well-being of individuals on their path to recovery. Assistant Program Director / Counselor II
Interim Inc. (ACT Program) Mental Health-Salinas, CA June 2021 to April 2024
Under the direction of an assigned supervisor, perform a variety of clerical and administrative duties to support the supervisor with administrative and clerical detail; coordinate the flow of communications, correspondence, and information in support of assigned functions and activities. Provides advanced counseling in individual or group sessions to assist clients in dealing with mental illness and/or other difficulties in individual, family, vocational, social, or other life crises. Counsels or aids family members to assist them in understanding, dealing with, or supporting the client. Provides supplementary counseling services for individuals undergoing intensive psychiatric treatment elsewhere in a mental health program. Conducts and leads discussion groups dealing with a variety of family and individual concerns. Participates in treatment team meetings. Assists in the formulation and development of patient treatment plans and programs.
Assists in the planning and execution of mental health education programs for the ACT program. Performs specialized educational and training functions within the clinical setting as designated. Advises and directs subordinate counselors in the performance of their duties. Provides administrative and clinical supervision and leadership for the program. Client Service Representative/Banker
Pacific Valley Bank-Salinas, CA
March 2020 to December 2021
Help customers open checking and savings accounts. Assist clients in opening lines of credit. Maintain customer accounts and help resolve disputes. Refer customers to loan officers or other financial specialists. Resolve debit and credit issues. Complete basic data entry and administrative duties. Use banking software to help clients make financial decisions Administrative Assistant
Alpha Precision CNC LLC.-Santa Clara, CA
November 2018 to May 2020
Provides general office support for a variety of clerical activities and tasks including answering incoming calls, managing the reception area, mail, requisitioning supplies, and organizing office communication and activities on a day-to-day basis.
Teller/ Customer Representative
Bank of America-Salinas, CA
February 2015 to May 2017
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series bonds.
Student Council Public Relations
Center for Employment Training-Salinas, CA
September 2015 to May 2015
Created and maintained a favorable public image for my classmates; wrote material for media releases, planned, and directed public relations programs, and raised funds for our organizations, created plans for birthdays, graduations, and special trips.
Education
Bachelor's degree in Science
Grand Canyon University-Phoenix, AZ
January 2019 to June 2023
Business Office Technology
Center for Employment Training-Salinas, CA
December 2014 to December 2015
Salinas High School-Salinas, CA
August 2005 to July 2009
Skills
• Recruiting
• Clear Verbal Communication
• Work well independently
• Fair Housing regulations
• Social Work
• Human resources
• Classroom experience
• Sales
• Dependable
• LIHTC
• Property management
• Counseling
• Self-Awareness-Limitation And all.
• Fundraising
• Addiction counseling
• Business Communication
• Yardi
• The ability to solve problems
• Behavioral Health
• Bilingual
• Microsoft Office
• Teaching
• Group Therapy
• Hospitality
• High Energy
• Budgeting
• Banking
• Special education
• Mac OS
• Mental Health Counseling
• Crisis intervention
• Project management
• Flexible
• Strong therapeutic rapport
Certifications and Licenses
CPR Certification
Driver's License
CPI Certification
First Aid Certification
Food Handler Certification
BLS Certification
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