Customer Service Sales Manager

Susan Quinn

Savage, MN *****

**************@*****.***

+1-651-***-****

Willing to relocate: Anywhere

Work Experience

Self Employed Owner/Operator

Magic Maids Cleaning, LLC - Savage, MN

March 2016 to Present

• Developed an excellent business plan

• Implementation of a proven advertising campaign

• Sales

• Contracting

• Customer service

• Personnel duties

Corporate Internet Sales Manager

Denny Hecker Automotive - Inver Grove Heights, MN

August 2008 to March 2016

• Developed and implemented a fantastic sales and customer service plan

• Sales Training

• Customer Service and training

• Hiring of all internet sales staff

• Advertising

• Put on automotive sales geared towards a certain sector with a 60% return

Internet Sales Manager

Walser Automotive Group - Bloomington, MN

February 2002 to July 2008

• Sales from a lead generator and walk in traffic

• Placed first in sales until being removed from the competition

• Focused on the customers wants and needs while handling objections

• Took my customers through the whole sales process including contracting them with the finance

institution

• Handled all of my Departments customer service

Education

College Degree in Business Management

Rasmussen College-Minnesota - Eagan, MNAugust 2011 to June 2016

High school diploma or GED

Associate's degree

Skills

• Leadership

• Inventory control

• Sales Management

• Account Management

• Business Development

• CRM Software

• Recruiting

• Negotiation

• Salesforce

• Cold Calling

• B2B Sales

• Relationship Management

• Outside Sales

• Management

• Financial services

• Cash handling

• Sales

• Customer service

• Project Management

• Business Analysis

• Customer Relationship Management

• Marketing

• Budgeting

• Pricing

• Microsoft Office

• Branding

• Process Improvement

• Inside Sales

• Strategic Planning

• Research

• Merchandising

• Computer Networking

• E-Commerce

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