Office Administrator Executive Assistant

Keri Thompson

Norman, OK ***** ************.************@*****.*** +1-405-***-****

Professional Summary

Experienced Administrative Professional with 14+ years of expertise in legal, healthcare, and group home operations. Proven ability to manage daily office functions, coordinate staff and caseworkers, and maintain compliance with state and organizational policies. Skilled in payroll, scheduling, legal documentation, and medical administration, with a reputation for professionalism, confidentiality, and leadership.

Professional Highlights

• Oversaw daily operations of an OJA Level E youth residential facility, coordinating caseworkers, physicians, and staff.

• Supported legal professionals with research, filings, and client communication in a municipal law office.

• Managed payroll, HR onboarding, and compliance documentation for 25+ staff members.

• Certified in Medication Administration (MAT) with experience logging and tracking prescriptions.

Core Competencies

• Executive Administrative Support

• Legal Documentation & Case Management

• Office & Staff Coordination

• Payroll & Accounting

• Medical Administration & Compliance

• Process Improvement & Policy Development

• Customer Service & Communication

• Event & Calendar Management

Professional Experience

Executive Assistant / Office Administrator

Lighthouse OJA Level E Group Home – Norman, OK s March 2011 – July 2025

• Coordinated intakes with OJA caseworkers; ensured all documentation and medical requirements were met.

• Served as first point of contact for residents and caseworkers, reviewing program requirements and expectations.

• Handled payroll processing, HR onboarding, and staff training, ensuring accurate records and compliance.

• Liaised between departments, therapists, and directors to streamline communication and workflow.

• Supported budget planning and expense tracking, maintaining accurate financial records.

• Oversaw compliance documentation, intake files, and physician change notifications.

• Assisted with event planning, fundraisers, and resident engagement activities.

Legal Assistant

Virgin Law Firm – Norman, OK March 2011 – August 2019

• Conducted legal research and prepared case files for municipal and district proceedings.

• Drafted and proofread pleadings, contracts, and correspondence with high accuracy.

• Scheduled hearings, depositions, and client meetings; managed attorney calendars and deadlines.

• Interfaced with clients and court staff with tact, diplomacy, and confidentiality.

• Prepared monthly reports and maintained databases for case tracking.

Medical Office Administrator (Past Roles)

Physician’s Office & Sleep Disorder Center – Oklahoma City, OK 1990s

• Managed patient scheduling, insurance documentation, and physician billing.

• Supervised office staff and coordinated patient care plans.

• Prepared medical records and handled transcription, ICD-9 coding, and accounts payable/receivable.

Education

Healthcare Administration (Certificate of Completion) – Platt College, Central Campus 1992–1994

ICD-9 Coding Medical Transcription Accounts Receivable/Payable Microsoft Office

Certifications & Licenses

• Medication Administration Training (MAT) – Dispense and log medications, Carasolva system entry, dosage updates with NP

• Certified Notary Public

• Driver’s License

Skills

Attention to Detail Contracts Payroll Legal Support Office Management HR Onboarding Calendar Management Microsoft Office Suite QuickBooks Compliance Oversight Customer Service Staff Supervision Multitasking Problem Solving

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