Business Management Customer Service

Tawan Burger

*****.******@*****.*** 978-***-**** Merrimack, New Hampshire

Education

Southern New Hampshire University (SNHU)

Bachelor of Science, Business Management (Marketing Specialization)

GPA 3.7 Expected Graduation: In Progress, expected completion 2026–2027

Summary

Motivated business management student with a strong foundation in marketing, leadership, and technology. Skilled in communication and problem-solving, with experience supervising teams and delivering engaging presentations. Eager to contribute creativity, adaptability, and resilience to a marketing internship.

Experience

Altitude Trampoline Park – Supervisor

2021–2023

●Promoted from Court Monitor to Team Lead to Supervisor within 2 years.

●Trained and managed staff to ensure smooth daily operations.

●Balanced customer satisfaction with safety and operational efficiency.

Qdoba Mexican eats – Team Member (Seasonal)

2023–2024

●Delivered fast, quality customer service during high-volume periods.

●Adapted quickly to different team dynamics during seasonal work.

●Supported kitchen and front-of-house operations under pressure.

Projects & Skills

●Public Speaking: Delivered a technical presentation on computer hardware upgrades using live demos and visual aids; received positive feedback from instructors and peers.

●Tools: Canva, Microsoft Office Suite, Google Suite

●Tech: Experienced in refurbishing PCs and adapting systems for compatibility (e.g., Linux installations).

●Strengths: Leadership, adaptability, customer engagement, creative problem-solving.

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