CPC-A
Resume:
Andrea Mason
St Cloud,MN 219-***-**** *****.******.**@*****.***
Professional Summary
Detail-oriented and credentialed entry-level medical coder with expertise in ICD-10-CM, CPT, and HCPCS coding for both inpatient and outpatient settings. Skilled in reviewing clinical documentation utilizing EHR/EMR systems including Epic, to ensure accurate code assignment, compliance with CMS and payer guidelines, and optimized reimbursement. Strong background in risk adjustment, hospital coding, and patient access, with proven ability to collaborate with providers to improve documentation quality. Dedicated to maintaining high productivity, accuracy, and confidentiality while supporting organizational goals.
Core Competencies
●ICD-10-CM, CPT, HCPCS Coding
●Evaluation & Management (E/M) Coding
●Inpatient & Outpatient Documentation Review
●Patient Scheduling & Access (Epic Software)
●HIPAA & CMS Compliance
●Provider Education & Documentation Support
●Microsoft Office (Word, Excel, Access, Outlook)
●Data Entry & Reporting Accuracy
Education
CPC-A Certification – AAPC
B.E.S. – St. Cloud State University
Certifications
●Certified Professional Coder – Apprentice (CPC-A), AAPC
●HIPAA Compliance Training
●CPR & AED Certification
Professional Experience
Optum Healthcare Temp Position
OI Risk Assessment Coding August 2025 – Present
●Review and analyze medical records to assign accurate ICD-10-CM diagnosis codes in compliance with CMS risk adjustment guidelines.
●Identify and capture Hierarchical Condition Categories (HCCs) to ensure appropriate risk scoring and reimbursement.
●Validate coding accuracy by comparing provider documentation with coding standards, payer policies, and regulatory requirements.
●Collaborate with providers and clinical staff to clarify documentation and improve coding accuracy through feedback and education.
●Maintain productivity and quality standards while protecting patient confidentiality and adhering to HIPAA regulations.
●Stay current with risk adjustment models, coding updates, and compliance requirements.
American Red Cross – Phlebotomist CS III
MN/ND Mobiles March 2023 – August 2025
●Performed venipuncture and capillary blood collection with precision, ensuring donor comfort and safety.
●Conducted pre-donation screenings including health assessments, medical history review, and vital sign checks to determine donor eligibility.
●Monitored donors during and after procedures, providing immediate care for adverse reactions.
●Ensured compliance with FDA, AABB, and Red Cross standards for donor safety and product quality.
●Labeled, stored, and transported blood specimens according to strict chain-of-custody and biohazard protocols.
●Delivered exceptional donor service, supporting retention and repeat donations through professionalism and compassion.
●Maintained accurate electronic and written records of procedures, adhering to HIPAA and organizational guidelines.
CentraCare – MRI Assistant
St. Cloud Hospital Feb 2022 – March 2023
●Prepared patients for MRI procedures by explaining processes, answering questions, and ensuring safety and comfort.
●Assisted technologists with patient positioning, equipment setup, and coil placement to obtain high-quality imaging results.
●Screened patients for contraindications (e.g., implants, pacemakers, metal objects) and followed safety protocols.
●Transported patients to and from exam rooms while providing compassionate care and support.
●Maintained cleanliness and organization of MRI suites, ensuring compliance with infection control and safety standards.
●Monitored patient condition during exams, promptly reporting concerns to technologists or medical staff.
●Assisted with administrative tasks including scheduling, documentation, and electronic health record (EHR) updates.
CentraCare – Patient Access Assistant II
St. Cloud Plaza July 2021 – Feb 2022
●Greeted and registered patients, verifying demographic, insurance, and billing information with accuracy.
●Scheduled appointments, coordinated referrals, and managed provider calendars to optimize patient flow.
●Collected co-pays, processed payments, and explained financial obligations in compliance with organizational policies.
●Assisted patients with check-in/check-out procedures, ensuring a positive and efficient experience.
●Maintained confidentiality of patient records and documentation in accordance with HIPAA regulations.
●Communicated with clinical staff, insurance providers, and patients to resolve registration or eligibility issues.
●Utilized electronic health record (EHR) systems to update and maintain accurate patient information.
Student / Office Employee
St. Cloud State University Oct 2017 – March 2021
●Provided front-desk support by greeting visitors, answering phones, and directing inquiries to appropriate staff.
●Assisted with data entry, filing, copying, and record management to maintain accurate office documentation.
●Supported faculty and staff with scheduling, meeting preparation, and departmental communications.
●Handled confidential student information in compliance with university policies and FERPA regulations.
●Helped organize events, workshops, and campus activities by coordinating logistics and providing on-site support.
●Delivered excellent customer service to students, faculty, and campus visitors in a professional and friendly manner.
Bookseller
Barnes & Noble, St. Cloud, MN Aug 2016 – Oct 2017
●Delivered excellent customer service and received “Above and Beyond” award for performance.
●Assisted customers in locating books, merchandise, and resources while providing knowledgeable recommendations.
●Operated point-of-sale (POS) systems to process sales, returns, and memberships accurately.
●Restocked shelves, organized displays, and maintained store cleanliness to create an inviting shopping experience.
●Supported store promotions and sales events by engaging customers and upselling memberships and products.
Handled inventory by receiving, unpacking, and shelving new shipments efficiently.
●Delivered excellent customer service by resolving inquiries and ensuring a positive shopping experience.
Railroad Conductor/Engineer
Amtrak Sept 2007 – Aug 2016
●Recipient of multiple awards including Presidential Award (2014), Key to Safety, and Red Block Certification.
●Served on the Central Division Safety Board (2010–2016).
●Supervised the safe movement of trains in compliance with federal regulations and company procedures.
●Collected tickets, assisted passengers with boarding, seating, and luggage, and ensured a safe and positive travel experience.
●Made announcements, communicated schedules, and provided updates to passengers during delays or service changes.
●Coordinated with engineers, dispatchers, and onboard staff to ensure on-time performance and safety standards.
●Responded to passenger needs and emergencies with professionalism and composure.
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