Candace Bentley
*************@*****.*** Phoenix, AZ, US 480-***-****
WORK HISTORY
CASHIER at Walmart
January 2025 - June 2025 (0.5 Year)
Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.• Worked flexible schedule and extra shifts to meet business needs.• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
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CASHIER at Fry s Food And Drug
December 2023 - November 2024 (1 Year)
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Built relationships with customers to encourage repeat business.• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
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PHONE RECEPTIONIST at H R Block Tax Services
February 2023 - April 2023 (0.5 Year)
Managed high call volumes with ease, maintaining composure and professionalism under pressure.
• Maintained a professional tone, ensuring positive caller experiences and fostering company reputation.
• Enhanced customer satisfaction by promptly answering calls and addressing inquiries.
• Provided exceptional service to clients, building rapport through active listening skills and empathetic responses to their needs.
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RETAIL SALES ASSOCIATE AND HOME DELIVERY DRIVER at Walmart June 2018 - January 2023 (5 Years)
Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Home Delivery Driver Improved delivery efficiency by optimizing route planning and navigation techniques.
• Home Delivery Driver Entered customers home to deliver and organize product to their liking.
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CNA at Eastern Star Nursing Home
June 2002 - June 2005 (3.5 Years)
Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood• sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
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RESPITE CARE PROVIDER at AZA United
January 1990 - January 1995 (5.5 Years)
Provided emotional support and companionship to clients, fostering a nurturing and trusting environment.
• Assured proper hygiene practices were followed by assisting clients with grooming tasks such as bathing or dressing when necessary.
• Provided transportation for clients to appointments or social outings while maintaining punctuality and adhering to safety protocols.
• Laundered items, changed sheets and made bed to keep patients bedroom clean.
• Monitored clients overall health and well-being and noted significant changes.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Managed and administered tube feedings•
EDUCATION
Coursera -
Graduated
Medical Office Procedures And Administration
Long Technical College -
Graduated 1996-01-01
Medical Assistant Back Office Sports Medicine
SKILLS
Physical Therapy, To complete
Active Listening, 25 years
Adaptability, 25 years
Blood Pressure, 25 years
Customer Relationship Management, 25 years
Business Requirements, To complete
Sales Till Operation, 25 years
Certified Nursing Assistant, 5 years
Pediatrics, To complete
Customer Service, 30 years
Communication, 30 years
Creativity, 30 years
Customer Satisfaction, 25 years
Customer Communications Management, 25 years
Customer Demand Planning, 15 years
LANGUAGES
English