Food Service Client Engagement

Serria Yonts

Beauty

**** *** ******* ** *****, Cobden, United States, 62920, 618-***-****, ************@*****.*** Professional summary

Cosmetology student with 3 years of experience in the food service industry, demonstrating exceptional team collaboration and client engagement skills. Proven ability to manage high-volume environments and enhance customer satisfaction through effective communication and organization. Passionate about applying creativity and adaptability to excel in the beauty industry, with a keen eye for detail and a commitment to continuous learning. Employment history

Food Service, Jun 2025 - Present

Burger King, 1395 E Main St, Carbondale, IL 62901 Hostess, Aug 2024 - Apr 2025

Red Lobster, 2900 W Deyoung St, Marion, IL 62959

Manager, Aug 2022 - Aug 2024

Mcdonalds, 1920 S Illinois Ave, Carbondale, IL 62901 Education

Cosmetology License/Associates, Aug 2025 - Present John a Logan College, 700 Logan College Dr, Carterville, IL 62918 Currently enrolled in the cosmetology program through John A. Logan to obtain my license. I'm learning new skills every day from haircutting to makeup application. I'm expected to finish the program at the end of July 2026. Hobbies

I love anything beauty related from doing hair and makeup to creating fun and trendy outfits. When I'm not at school or work I'm probably at home doing my hair and makeup. I love to paint and go on hikes. One of my favorite things to do is listen to music in the car and get myself a fun drink from 7 brew or downtown fizz. Skills

Guest Engagement, Product Knowledge, Cash Handling, Sales Techniques, Client Engagement, Adaptability, Attention to Detail, Team Collaboration, Problem Solving. Delivered top-notch customer service, enhancing satisfaction and boosting repeat visits Coordinated with team to manage shifts, ensuring smooth operations Maintained quality standards in high-pressure environments Fostered a warm atmosphere, boosting guest satisfaction and loyalty Efficiently managed seating, optimizing wait times and dining flow Streamlined communication between kitchen and service staff, ensuring smooth dining experiences Led team to optimize operations, boosting service efficiency Cultivated teamwork to enhance employee morale

Streamlined workflows for quicker service and order accuracy