MARILYN
SITES
*********@*****.***
Gold Canyon, AZ 85118
Proven leader in healthcare management, adept at fostering high-performance teams and streamlining operations for efficiency. At SUNY Stonybrook Medical Center, I enhanced team collaboration and significantly improved client satisfaction through effective communication and problem-solving skills. Skilled in HIPAA compliance and budget planning, my strategic approach has consistently delivered results, optimizing resources and boosting productivity. PROFESSIONAL SUMMARY
Dept. of Surgery - Assistant Healthcare Administrator Stony Brook, NY • 08/1997 - 12/2000
SUNY Stonybrook Medical Center - Acting Director of Transport Stony Brook, NY • 07/1996 - 07/1997
SUNY Stony Brook Medical Center - Supervisor of Distribution Operations
Stony Brook, NY • 05/1993 - 06/1996
WORK HISTORY
• Managed Surgery personnel
• Assisted with budget preparation
Brought on new personnel including Surgeons (ie personnel Human Resources packages)
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• Completed secretarial evaluations
• Prepared Associate Professor's packages
• Interviewed secretarial personnel
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
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Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
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Implemented innovative solutions to solve complex problems, resulting in increased productivity .
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Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on performance.
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• Assisted in recruiting, hiring and training of team members. Observed each employee's individual strengths and initiated mentoring program to improve areas of expertise.
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Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
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• Reported issues to higher management with great detail. Scheduled employees for shifts, taking into account customer traffic and employee strengths.
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SKILLS
• HIPAA knowledge
• Healthcare management
• Quality Improvement
• Healthcare compliance
• Human Resources Management
• Healthcare Policy
• Staff Training and Development
• Operations Management
• Organizational Development
• Teamwork and Collaboration
• Problem-Solving
• Multitasking Abilities
• Excellent Communication
• Critical Thinking
• Team Collaboration
• Active Listening
• Effective Communication
• Adaptability and Flexibility
• Decision-Making
• Employee Supervision
• HIPAA Guidelines
• Self Motivation
• Interpersonal Skills
• Clinical Staff Management
• Problem Identification
• Employee Recruitment and Hiring
• Staff Management
• Interpersonal Communication
• Schedule Management
• Patient Advocacy
Employee Performance
Evaluations
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• Staff Supervision
• Written Communication
• Records Management
• Professional Demeanor
• Administrative Staff Supervision
• Budget Planning
• Budget Development
• Personnel Recruitment
New York Institute of Technology
Old Westbury, NY
None
Deer Park High School
Deer Park, NY • 06/1978
Diploma: Secretarial Studies And
Office Administration
EDUCATION
• Relevant Coursework: Accounting
• Professional Development:
Relevant Coursework: Secretarial
Studies
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Secretarial courses, ie typing,
shorthand
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SUNY Stony Brook University - Receiving and Stores Secretary Stony Brook, NY • 03/1989 - 04/1993
Improved distribution efficiency by streamlining processes and implementing innovative solutions.
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Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
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Reduced order processing time through effective supervision of team members and workflow optimization.
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Maintained a safe work environment, conducting regular safety training sessions for staff.
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Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
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Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
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Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
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Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
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Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
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Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making.
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Implemented cost-saving measures without compromising operational efficiency or customer satisfaction levels.
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Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
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Controlled inventory transactions to reconcile ordering processes with demand forecasts.
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• Increased client retention by providing superior customer service. Documented safety action plans, quality initiatives and team performance into computer system.
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Created and enforced detailed organization processes to increase quality and service standards.
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Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
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Tracked production and quality control systems to proactively identify deficiencies.
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Oversaw warehouse staff and maintained efficiency in fast-paced environment.
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Maintained tidy, organized and safe work area to comply with cleanliness standards.
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• Regularly reviewed invoices and double-checked orders. Unloaded pallets and deliveries and organized products in warehouse.
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Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
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Spanish, English
Elementary
LANGUAGES