Customer Service Food Production

Dynamic and result driven professional with experience at The Oberoi Cecil,Shimla and JW Mariott Sahar Mumbai Proven expertise in food production and customer service, соmplemented by strong problem solving and communication skills and enhanced team collaboration demonstrating adaptability and a goal-oriented mindset in fast-paced environments.

ABOUT ME

EDUCATION

Bachelor in Hotel Management

CLASS XII

CLASS X

Gastronomy, 4 Core Departments of Hotel & Tourism. 09/2020 -02/2025

07/2020

New Light Academy,

Sikkim .

05/2018

Govt. Senior

Secondary School

Kewzing, Sikkim.

Sikkim Professional

University.

EXPERIENCE

06/2025 -Current OJT IN JW MARRIOTT SAHAR, MUMBAI, SKILLS

Food production

Modern gastronomy

Attention to detail

· Initiative

· Specialization on continental cuisine

· Goal-oriented mindset

· Public speaking

· Relationship building

+919********* agnichamling51@gmailcom

AGNI RAI

Customer service

. Teamwork and collaboration

·· Computer skills

· Professionalism and etiquette

· Microsoft Office Suite

· Adaptability and flexibility

Quick learner

· Telephone etiquette

· Time management

Verbal and written

· Multitasking and organization

communication

· Communication skills

. Fast learner

· Problem solving

· Creative and resourceful

01/2022 - 06/2022 INDUSTRIAL TRAINING IN THE OBEROI CECIL, SHIMLA

· Assisted in project coordination and scheduling for team activities.

· Managed documentation and maintained organized records for various projects.

. Supported senior staff in executing dally administrative functions efficiently.

· Maintained accurate records of all activities performed throughout Internship period.

· Assisted with event planning, support and execution of virtual and in person engagements.

· Maintained positive working relationship with fellow staff and management.

· identified needs of customers promptly and efficiently.

. Analyzed company's expenditures and developed financial models. LANGUAGES

English

Hindi

Nepali

French

Bengali

CERTIFICATIONS

Kudos from The Oberoi Cecil, Shimla

Six months Industrial training certificate for the oberoi group

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